Water leaks , cockroaches no towels no coffee pot even though it says there is on in every room internet sucks satellite doesn’t work properly either
1.0分
家庭亲子
The room was a room for the prices. Nothing fancy just what you need for overnight stay: a bed, a shower.
1.0分
其他
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Gave away our reservation!
When, I got there, I was told I didn’t have a reservation-they gave my room to “walk-ins”. After driving 400+ miles, we had to stay at a different hotel.
5.0分
其他
There is GM by the name of Matt who is an amazing person who goes out his way to help people would recommend it to my friends and family one of the best
1.0分
其他
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DO NOT BOOK THIS HOTEL, Staff says they don’t take online reservations, even though it was paid for, had to ask for a refund and during that process staff was shouting to the ******* employee, felt unsafe during this incident, had to pay for a different hotel in the next town.
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酒店回复: Hi Aldo,Thank you for sharing your feedback. We are truly sorry for the issues you faced during your stay at Chesterfield Hotel by OYO Hwy 9. This is not the level of service we aim to provide, and we deeply apologize for the confusion with your reservation and the uncomfortable experience you had with our staff. Your safety and satisfaction are very important to us, and we will be addressing this incident to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to restore your trust in the future.Best regards,The Chesterfield Hotel by OYO Hwy 9 Team
Water leaks , cockroaches no towels no coffee pot even though it says there is on in every room internet sucks satellite doesn’t work properly either
The room was a room for the prices. Nothing fancy just what you need for overnight stay: a bed, a shower.
Gave away our reservation!
When, I got there, I was told I didn’t have a reservation-they gave my room to “walk-ins”. After driving 400+ miles, we had to stay at a different hotel.
There is GM by the name of Matt who is an amazing person who goes out his way to help people would recommend it to my friends and family one of the best
DO NOT BOOK THIS HOTEL, Staff says they don’t take online reservations, even though it was paid for, had to ask for a refund and during that process staff was shouting to the ******* employee, felt unsafe during this incident, had to pay for a different hotel in the next town.