酒店回复: Thank you so much for this wonderful review! We are pleased to hear that you enjoyed your stay with us! We are looking forward to your next visit to the Oldest City!
5.0分
其他
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Great location… just over the the Bridge of Lions… walking distance to downtown… plenty of dining options near hotel
Friendly staff — very accommodating
Clean room with great view
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酒店回复: Thank you for sharing your experience! We’re delighted you enjoyed our prime location just over the Bridge of Lions, walking distance to downtown, and nearby dining options. We’re glad our staff made your stay even better and that you enjoyed a clean room with a great view. We look forward to welcoming you back soon!
3.0分
情侣出游
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The room was in good condition and the staff was very courteous however it was freezing outside and we went to turn on the heat but then an immediate smell of plastic entered the room which then set off the fire alarm and we had to lower it to 69 degrees and open up the window so that the smell of plastic would leave the room it was so cold that we had to sleep in our coats and every time the heat did attempt to come on it would sound like an airplane was landing in the room it was so incredibly loud then in the middle of the night I went to use the bathroom and there was a huge Roach this was a very uncomfortable situation to sleep in
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酒店回复: Thank you for taking the time to share your experience with us. Your comfort means a great deal to our team, and we will have our maintenance department check the heater and alarm in room 211, including removing any remaining dust on the coils, as this can sometimes cause an odor when the heat is first turned on.All of our guest rooms are routinely serviced by a professional pest control company, and we will be following up with them as well. We truly appreciate you bringing this to our attention and helping us improve.We hope you’ll consider staying with us again in the future and allow us the opportunity to provide you with a more comfortable experience.
5.0分
其他
Gary and Gina, my most favorite people that I have ever checked into a hotel with. They took care of us from moving in to moving out. Exceptional.
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酒店回复: Thank you so much for your wonderful review! Gary and Gina will be thrilled to hear your kind words — they truly take pride in making every guest feel welcomed and cared for from the moment you arrive to the moment you depart. We’re so glad their exceptional service made your stay memorable. We’d love to welcome you back again soon!
3.0分
其他
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Room had an odd musty smell. Bathroom was not dirty but not thoroughly cleaned. The noise at night was horrible. Thin walls. People had music playing well after 1:30 am. Difficult to sleep.
Location and staff are great through.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed our location and staff, but we’re sorry to hear about the issues you experienced. Your comments regarding the room smell, cleanliness, and late-night noise have been shared with our team to address immediately.We do have on-site security to assist with noise concerns, so please don’t hesitate to inform our staff so we can help ensure a peaceful stay.We appreciate you bringing this to our attention and hope you’ll consider staying with us again for a smoother experience.
5.0分
情侣出游
The staff was super friendly and the place very clean. We loved their breakfast selection and overall location.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that our friendly staff, clean accommodations, breakfast selection, and location made your stay enjoyable.It means a lot to us when guests have a great experience, and we hope to welcome you back again soon!
5.0分
情侣出游
Returned for another visit here. Always very clean and staff are great. Location is perfect for walking into the centre
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酒店回复: Thank you so much for the high rating! It is a pleasure hosting you again! We are looking forward to welcoming you back once again in the future!
5.0分
情侣出游
The View was bayfront and so relaxing. The pool and patio area had a nice fire pit as well. Extremely satisfied with our room and the staff ❤️
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the bayfront views, relaxing pool and patio area, and our cozy fire pit. It’s fantastic that your room and our staff made your stay so enjoyable. ❤️We truly appreciate your kind words and can’t wait to welcome you back!Warm regards,Marker 8 Hotel & Marina
地理位置优越 房间也干净明亮 就在狮子桥附近 能看夕阳 早餐环境也不错
圣奥古斯丁的惊喜和内幕贴士！
这家超级可爱的酒店，坐拥大桥、港口和老城区的壮丽景色。酒店员工将这种纯粹的航海风格融入到每一个细节中。酒店包含船长提供的下午茶和亲手烹制的早餐。前台工作人员非常友好，提供了晚餐和观光方面的实用建议。我们在房间的露台上欣赏到了壮丽的日落。
地理位置优越，员工热情友好……我强烈推荐……
Great location… just over the the Bridge of Lions… walking distance to downtown… plenty of dining options near hotel
Friendly staff — very accommodating
Clean room with great view
The room was in good condition and the staff was very courteous however it was freezing outside and we went to turn on the heat but then an immediate smell of plastic entered the room which then set off the fire alarm and we had to lower it to 69 degrees and open up the window so that the smell of plastic would leave the room it was so cold that we had to sleep in our coats and every time the heat did attempt to come on it would sound like an airplane was landing in the room it was so incredibly loud then in the middle of the night I went to use the bathroom and there was a huge Roach this was a very uncomfortable situation to sleep in
Gary and Gina, my most favorite people that I have ever checked into a hotel with. They took care of us from moving in to moving out. Exceptional.
Room had an odd musty smell. Bathroom was not dirty but not thoroughly cleaned. The noise at night was horrible. Thin walls. People had music playing well after 1:30 am. Difficult to sleep.
Location and staff are great through.
The staff was super friendly and the place very clean. We loved their breakfast selection and overall location.
Returned for another visit here. Always very clean and staff are great. Location is perfect for walking into the centre
The View was bayfront and so relaxing. The pool and patio area had a nice fire pit as well. Extremely satisfied with our room and the staff ❤️