酒店回复: Ответ от владельца:Уважаемый guste! Мы ценим, что вы нашли время оценить нас и написать замечательный отзыв. Благодарим вас за искренние и добрые слова. Мы ценим, что вы остались полностью довольны посещением нашего отеля и высоко оценили уровень обслуживания. Мы продолжаем делать всё возможное, чтобы пребывание наших гостей в наших отелях оставило у них только положительные впечатления. Надеемся увидеть вас снова! С уважением, Cook Saroy Plaza Hotel SPA
酒店回复: 尊敬的 Masamichi！非常感谢您抽出时间给我们评分并留下如此精彩的点评。感谢您真诚而温暖的话语。您对我们酒店的入住体验非常满意，并高度赞赏我们的服务水平，这对我们来说非常宝贵。我们竭尽全力确保宾客在酒店入住期间拥有美好的体验。期待再次见到您！此致，Kuk Saroy Plaza Hotel SPA 管理层
酒店回复: Dear guste! We appreciate you taking the time to rate us and write a wonderful review. Thank you for your sincere and kind words. We appreciate that you were completely satisfied with your visit to our hotel and highly appreciated the level of service. We continue to do everything possible to ensure that our guests have a positive experience during their stay at our hotels. We hope to see you again! Sincerely, Cook Saroy Plaza Hotel SPA
酒店回复: Dear guste! We appreciate you taking the time to rate us and write a wonderful review. Thank you for your sincere and kind words. We appreciate that you were completely satisfied with your visit to our hotel and highly appreciated the level of service. We continue to do everything possible to ensure that our guests have a positive experience during their stay at our hotels. We hope to see you again! Sincerely, Cook Saroy Plaza Hotel SPA
酒店回复: Dear guste! We appreciate you taking the time to rate us and write a wonderful review. Thank you for your sincere and kind words. We appreciate that you were completely satisfied with your visit to our hotel and highly appreciated the level of service. We continue to do everything possible to ensure that our guests have a positive experience during their stay at our hotels. We hope to see you again! Sincerely, Cook Saroy Plaza Hotel SPA
酒店回复: Dear Guest! We appreciate that you took the time to rate us and write a wonderful review. Thank you for your very sincere and warm words. It is very valuable for us that you were completely satisfied with your visit to our hotel and highly appreciated the level of service. We continue to do everything possible so that our guests have only positive emotions from their stay in our hotels. We hope to see you again! Sincerely, the administration of Cook Saroy Plaza Hotel SPA
位置非常不错，去雷吉斯坦 帖木儿陵墓之类的步行可达。服务生有好热情，非常不错的酒店。
不得不说，前台小哥的服务我们愿意打爆6星（满分5星）。我们凌晨1点左右要赶火车，所以需要在休息室等大约4个小时。
那位前台小哥，让我非常尊敬和感激，他整晚都陪着我们，没有休息，还给我们水，给我们开灯。最后，他还帮我们和司机沟通，帮我们搬行李，而且没有收小费（抱歉我们当时没有零钱）。
另外，早餐很棒，房间也干净整洁。
酒店距离雷迪斯坦广场很近，酒店外观有特色，房间装修也不错，客房面积不太大，客用品简单，早餐丰盛，前台服务态度不错
设施：房间对于家庭房来说，面积比较大，但是卫生间的下水特别不好，只要洗澡水就会溢到外面来，酒店收拾整体来说已经比较老旧，优点就是在于酒店的位置特别好距离吉斯坦广场不到500米的距离。
卫生：卫生是最不满意的体验，入住时发现床单被罩居然没有换新的，清洁工特别的懒，入住三天只上门打扫一次。
环境：第一天晚上被狗叫整整吵了一晚，和酒店要求后他们把狗转移走了。
服务：这个酒店最好的也就是前台的服务，非常的客气，还有早餐的服务也很好。
【撒马尔罕的奢华住宿体验】
这家酒店距离撒马尔罕的雷吉斯坦广场步行大约5分钟，旁边似乎还有一个当地人举办婚礼的场所。酒店的内部装修确实非常豪华，从大堂入口就能感受到对住宿的期待。有一位酒店员工会说一些日语，虽然不流利，但很友好地向我问候了“你好”。房间布置得很雅致，床也很舒适。此外，早餐是自助餐形式，种类非常丰富，美味又令人满意！
位置好，干净
酒店刚翻新 装修味道比较大 房间比较小 洗手间设施陈旧
前台小哥哥态度非常好 预定了三晚 但因为装修气味退订了两晚酒店二话不说就答应了
酒店离撒马尔罕的古城非常近 景点基本都是可步行的距离
住了2晚，酒店比较新还有装修味道，早餐中规中矩。但大床是2张单人床拼的，被子也是单人被子要去问前台拿了一张。实话说接待还是比较不专业，前台服务态度还不错都会打招呼，只是性价比不高。
酒店很新，位置很好，离主要景点进本步行可达。房间还算干净，就是床质量一般，一翻身就吱吱响…早餐也还挺丰盛的，每天都略有不同
靠近雷吉斯坦广场，步行十几分钟，早餐很丰盛，品种很多，服务人员非常热情，英语交流毫无困难，美中不足就是隔音有点差。