酒店回复: Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Downtown Nile team as well as the hotel management will be looking forward to your next visit.Rest assured that your constructive comments about the room basket and sink were shared with the concerned department head for improvement. Cordially,Iman El GabalyDirector of Guest Experience
酒店回复: Dear Valued Guest, It was our pleasure having the chance to have you with us.We all look forward to be of service to you once again at Sofitel Cairo Downtown Nile.Magnifique Regards,Iman El GabalyDirector of Guest Experience
酒店回复: Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Your feedback will be influential in improving your experience for your next stay. We look forward to welcoming you back to the “Jewel of Downtown” in the near future, assuring you that we will spare no effort to make your stay with us a most memorable and enjoyable one. Sincerely yours, Iman El GabalyDirector of Guest Experience
4.2分
古典客房 - 设有2张双人床
家庭亲子
很不错,大堂很美,房间干净卫生,保养得还不错,厕所也很干净,住得挺舒服。
展开
酒店回复: Dear Valued Guest, It was our pleasure having the chance to have you with us.We all look forward to be of service to you once again at Sofitel Cairo Downtown Nile.Magnifique Regards,Iman El GabalyDirector of Guest Experience
酒店回复: Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Downtown Nile team as well as the hotel management will be looking forward to your next visit.Rest assured that your constructive comment about the replenishment of the room amenities is shared with the hotel’s Director of Housekeeping for improvement. Cordially,Iman El GabalyDirector of Guest Experience
五星酒店房间标准,床软硬正好,空调给力,洗澡水也很大,洗的舒服,就是一次性用品还要去问了要才给,行李有人送到房间,小费国家,给点小费就行,房间垃圾桶居然有个洞,厉害,卫生间台盆居然堵住了,要命,其他都可以,酒店内和外面就是两个世界
酒店虽然老但保养的不错,装修很有腔调,位置就在尼罗河边,看日出和日落都很美。
酒店大堂的咖啡不要喝,将近50人民币一杯,死贵,不如过马路去对面Oliver喝。
另外,小费在开罗不好使的样子,给前台夹了小费结果得到了一个朝向非常一般的房间。
酒店附近没有超市或是便利店,吃饭的也不多,去哪都得打车,感觉不如住对岸方便。楼下是一条大马路,穿行马路还挺吓人的。
酒店洗护byredo不错。
设施:达成5星标准,有USB,不需要转接插头了,有阳台可以看河景。扣分项是卫生间马桶和墙太近了,起来容易碰到头。
卫生:基本没有灰,但是我们到之前刚好有一次沙尘暴,可能有影响,还是略微有灰。浴室卫生OK的
环境:酒店内外两个世界。香氛有些浓,比较刻意。不是非常新了但是保养的还可以。大楼垂直于河岸,所以正对河的河景房比较少,侧向的占多数。开罗沿河这一带都是大酒店,边上是瑞吉,距离东边西边景点的车程差不多,比较推荐住在这一带
服务:航班早上到,寄存了行李,说房间中午能好,晚上回来一开始找不到行李了,后来酒店查了一下说已经送到房间了,虚惊一场。早餐非常好,推荐。
早餐丰富的
房间也够大
room service 也可以
最喜欢他酒店有几家餐厅可以选择 干净卫生
给了我们对着不太热闹的一边的侧尼罗河景房,但是早上10:30就提前给我们check-in了,还是不错的👍 酒店位置,豪华程度,服务人员态度和热情程度都很不错,主要问题是房间的设施老旧,床单有点湿湿的感觉,睡着不太舒服
很不错,大堂很美,房间干净卫生,保养得还不错,厕所也很干净,住得挺舒服。
免费升级到了套房,真是太棒了!房间干净整洁,还有微波炉、电磁炉等厨具,可以自己做饭。所有员工都非常友善,服务一流!从房间露台看出去的尼罗河景色也美极了!
晚上有些吵,不知道是哪里音乐的声音。房间洗漱用品没有及时更新,服务赶不上五星级。住的楼层低的话会听到狗叫声和人说话的声音。
住宿体验不错,地方也挺美。
但是,很不幸,我在房间里丢了500里亚尔。我是在退房离开后才发现钱包里少了钱。
我联系了酒店,他们说没找到任何东西。
所以,大家去住的时候一定要看好自己的现金,最后也没人帮上忙。
这家酒店坐落在尼罗河畔的黄金地段,非常棒。我们的房间能看到尼罗河和泳池区的迷人景色。房间很现代化,设施一应俱全,甚至还有一些Byredo品牌的奢华洗漱用品,这算是一个不错的加分项。虽然这是一家新装修的酒店,但不足之处是我们的无烟房里有一种奇怪的气味,而且入住时,整个地毯都是湿的。早餐自助餐还不错,不过有些食物到早上8点就有点不新鲜了(特别是薄饼),如果能新鲜一点就更好了。房间里没有送餐服务,所以我们去了餐厅,但不太推荐。我们尝试了融合亚洲菜的Kamala餐厅,尽管我们是唯一的客人,但菜等了一个多小时才上来,味道也不是最好的。Solano餐厅还行,比Kamala新鲜多了。我会推荐这家酒店,主要是因为它的地理位置,不过前台可能会非常忙,工作人员应该更专注于服务眼前的客人,而不是那些不耐烦插队的客人。