DO. NOT. GIVE. THIS. COMPANY. YOUR. MONEY. I booked a stay and tried to re-schedule within their policy guidelines. They can only be reached via e-mail and they will string out the communication process until they can keep all your money without rescheduling. A very expensive customer service nightmare that you should avoid at all costs,
2.0分
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Stayed in a cabin at this location in 2021 and had no issues, thought it was great! I went again this past weekend, and had issues… Was headed to bed when I felt a bug crawling on my neck. No biggie, but I turned on the lights to see two little guys running away off my pillow. I was able to kill them and looked up photos online to identify the bug. They look like bed bugs to me!! Called maintenance, they came and saw no other bugs on initial inspection so offered me new sheets. I was already panicky about bringing them back to my house so I left in the middle of the night and started bed bug protocol right away. They just sent me over a report and said no other bugs were found. 🤷🏼♀️ posting photos with review, so I’ll let you decide for yourself. They wouldn’t offer me a refund so I won’t be coming back.
5.0分
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This place is really great! I like how spaced out the cabins are from each other, sure you can occasionally hear other people talking or dogs barking, but as long as your neighbors are behaving, this is a very peaceful and tranquil spot. It is well worth the trip and cost. The only recommendations I would give is put a gate at the front entrance so that the guests and staff have to know a code to get in, a couple times some local rednecks came driving by in a quad blasting music and it was pretty annoying. As far as the communication and the company I was very pleased. Will definitely return.
1.0分
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Do not go here these people that run this place are the worst. You will regret giving them your money they are absolutely pathetic. The service they provide to there customers is beyond dreadful. This place is a disgrace.
2.0分
其他
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For many moths I had been receiving Getaway House ads on IG of young, beautiful, well dressed For many months I had been receiving Getaway House ads on IG of young, beautiful models enjoying the country. As a person who loves the outdoors, this appealed to me. One in particular was a couple sharing a pot of coffee in front of a gigantic window. So for my birthday I booked 2 of these cabins for me and my family and was unfortunately let down. I did not feel the ads on IG represent the reality of what this cabin is. First, there are no signs leading you to the property, so as my family and I arrived during the evening we were not only afraid, we were lost and trying to reach anyone was challenging because there is no WIFI or service in the area. There are also no lights on the entire property so arriving during the evening was a horrible experience. Upon finally arriving and navigating our way through the unmarked forest and backroads, our keycode did not work. And thankfully one of our cellphones was able to get (spotty) service. My friend was able to contact and call the company of which we were so grateful someone answered the phone but we had to text because the service was so spotty. This act of receiving a new code took at least an hour to sort out in the pitch black forrest. We understand this is a place to unplug, however, we did not feel safe in the area in which these cabins are placed, the unmarked roads, and lack of GPS led us to questionable winding backroads that led us to nowhere. Thankfully we had enough gas. Had I been low on fuel and been lead down these backroads I’m not sure what would have happened to us and this, alone, is the most concerning and upsetting part of our feedback. The locals also did not seem happy we were there as one sent a dog to chase my truck and run us off the road. At one point it took us over an hour to locate this cabin, and we contemplated calling the police for help as we were afraid for our safety. Once we got to the cabin, and while we were happy with the size of the bed, the modern aesthetic and great water pressure in the shower, and a staff member giving us free bags of smores, we were disappointed that there was no coffee machine or functional, appropriately sized mirrors. One 4x6 mirror was provided on a hook in a cabinet for someone over 6 feet tall which was very difficult to reach. We each had to hold the mirror for one another as we got ready. Also, the IG image of people cozying up near a wall sized window is simply not the case. We had a bunk bed directly in front of the window, which we were not expecting with the 2-bed cabin we rented. Our view was compromised substantially. The pics we saw of the interior of the cabins on IG are unobstructed and seem substantially large for what it actually is. There is also no area to place luggage. There is a serious lack of storage. It appears as though perhaps the area for luggage is in front of the large window, which will obstruct
DO. NOT. GIVE. THIS. COMPANY. YOUR. MONEY. I booked a stay and tried to re-schedule within their policy guidelines. They can only be reached via e-mail and they will string out the communication process until they can keep all your money without rescheduling. A very expensive customer service nightmare that you should avoid at all costs,
Stayed in a cabin at this location in 2021 and had no issues, thought it was great! I went again this past weekend, and had issues… Was headed to bed when I felt a bug crawling on my neck. No biggie, but I turned on the lights to see two little guys running away off my pillow. I was able to kill them and looked up photos online to identify the bug. They look like bed bugs to me!! Called maintenance, they came and saw no other bugs on initial inspection so offered me new sheets. I was already panicky about bringing them back to my house so I left in the middle of the night and started bed bug protocol right away. They just sent me over a report and said no other bugs were found. 🤷🏼♀️ posting photos with review, so I’ll let you decide for yourself. They wouldn’t offer me a refund so I won’t be coming back.
This place is really great! I like how spaced out the cabins are from each other, sure you can occasionally hear other people talking or dogs barking, but as long as your neighbors are behaving, this is a very peaceful and tranquil spot. It is well worth the trip and cost. The only recommendations I would give is put a gate at the front entrance so that the guests and staff have to know a code to get in, a couple times some local rednecks came driving by in a quad blasting music and it was pretty annoying. As far as the communication and the company I was very pleased. Will definitely return.
Do not go here these people that run this place are the worst. You will regret giving them your money they are absolutely pathetic. The service they provide to there customers is beyond dreadful. This place is a disgrace.
For many moths I had been receiving Getaway House ads on IG of young, beautiful, well dressed For many months I had been receiving Getaway House ads on IG of young, beautiful models enjoying the country. As a person who loves the outdoors, this appealed to me. One in particular was a couple sharing a pot of coffee in front of a gigantic window. So for my birthday I booked 2 of these cabins for me and my family and was unfortunately let down. I did not feel the ads on IG represent the reality of what this cabin is. First, there are no signs leading you to the property, so as my family and I arrived during the evening we were not only afraid, we were lost and trying to reach anyone was challenging because there is no WIFI or service in the area. There are also no lights on the entire property so arriving during the evening was a horrible experience. Upon finally arriving and navigating our way through the unmarked forest and backroads, our keycode did not work. And thankfully one of our cellphones was able to get (spotty) service. My friend was able to contact and call the company of which we were so grateful someone answered the phone but we had to text because the service was so spotty. This act of receiving a new code took at least an hour to sort out in the pitch black forrest. We understand this is a place to unplug, however, we did not feel safe in the area in which these cabins are placed, the unmarked roads, and lack of GPS led us to questionable winding backroads that led us to nowhere. Thankfully we had enough gas. Had I been low on fuel and been lead down these backroads I’m not sure what would have happened to us and this, alone, is the most concerning and upsetting part of our feedback. The locals also did not seem happy we were there as one sent a dog to chase my truck and run us off the road. At one point it took us over an hour to locate this cabin, and we contemplated calling the police for help as we were afraid for our safety. Once we got to the cabin, and while we were happy with the size of the bed, the modern aesthetic and great water pressure in the shower, and a staff member giving us free bags of smores, we were disappointed that there was no coffee machine or functional, appropriately sized mirrors. One 4x6 mirror was provided on a hook in a cabinet for someone over 6 feet tall which was very difficult to reach. We each had to hold the mirror for one another as we got ready. Also, the IG image of people cozying up near a wall sized window is simply not the case. We had a bunk bed directly in front of the window, which we were not expecting with the 2-bed cabin we rented. Our view was compromised substantially. The pics we saw of the interior of the cabins on IG are unobstructed and seem substantially large for what it actually is. There is also no area to place luggage. There is a serious lack of storage. It appears as though perhaps the area for luggage is in front of the large window, which will obstruct