I had to stay here as most hotels were full in the area. I chose this one as it looked newly remodeled. However remodeled or not, the room I stayed it was disgusting. Stained sheets, smeared stuff on walls, hair in shower, mold and rust in shower, floors were dirty, pillows were the size of a throw pillow. I felt very gross staying here. I actually made a path of towels on the floor so I didn't walk on the floors.
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酒店回复: Thank You for bringing this matter to my attention. I wish you would have contacted the front desk so we could have rectified this matter during your stay. We hold our housekeepers cleaning standards to the highest quality and regards. We do apologize for your experience and we hope that you give us another chance in the future to make it up to you.
4.0分
家庭亲子
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Bed was comfortable but like another review mine was a little creaky when I got in and out. Shower was good. Our bathroom had a dusty type smell that I couldn’t place or find but it wasn’t a huge problem. We ended up in the handicap accessible room by chance and noticed there is no way for a wheelchair bound person to shower unless you can get in the tub. Room decorations were super cute. Breakfast was good. The coffee was good!! That’s always a plus in my book. Check in was great!
I had to stay here as most hotels were full in the area. I chose this one as it looked newly remodeled. However remodeled or not, the room I stayed it was disgusting. Stained sheets, smeared stuff on walls, hair in shower, mold and rust in shower, floors were dirty, pillows were the size of a throw pillow. I felt very gross staying here. I actually made a path of towels on the floor so I didn't walk on the floors.
Bed was comfortable but like another review mine was a little creaky when I got in and out. Shower was good. Our bathroom had a dusty type smell that I couldn’t place or find but it wasn’t a huge problem. We ended up in the handicap accessible room by chance and noticed there is no way for a wheelchair bound person to shower unless you can get in the tub. Room decorations were super cute. Breakfast was good. The coffee was good!! That’s always a plus in my book. Check in was great!