酒店回复: Hi, Enoch. Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the peaceful location and that your cabin was comfortable and well-equipped for your stay.We appreciate your kind words about Cyndi—she'll be happy to know her service made a positive impression.We also take note of your comments regarding the limited staff availability, breakfast options, and Wi-Fi reliability. Your input is important to us, and we’ll use it to help improve the guest experience moving forward.Thank you again for choosing to stay with us. We hope to welcome you back in the future!
5.0分
家庭亲子
原文
翻译提供方：Google
住宿环境优美，远离加特林堡的喧嚣，却又靠近一切便利设施。免费早餐非常棒！
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酒店回复: Hi, J. Bedankt dat u bij ons wilt verblijven. Wij hopen dat u snel weer te mogen verwelkomen!
5.0分
其他
原文
翻译提供方：Google
极好的
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酒店回复: Hi, Helen. Thrilled you had an incredible stay with us! Thank you again for choosing us! Hope to host you again!
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Hi, Nashalie. Thank you for your lovely feedback. It was a pleasure hosting you and we look forward to hosting you again!
5.0分
其他
Great location off the main area but close enough to walk and close drive to national park
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酒店回复: Hi, Tiffany. We're glad to hear you had a 10 out of 10 experience with us. Thank you again for choosing to stay at the Timber at Holy Branch!
5.0分
家庭亲子
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Fantastic experience from booking through check out. Staff answered questions promptly prior to check in and responded to requests for towels within 20 minutes (which was appreciated, but not needed as I requested for the next day). Dinner was fabulous, staff was exceptional. Breakfast is quick grab and go, or hot food (extra cost) to order if required. Traveled with group of 4 adult family members and suite was spacious and comfortable. Walk to town is quick, tough the uphill back is very dark so be mindful of wildlife. We had a wonderful time and I would recommend to anyone visiting the area.
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酒店回复: Hi, Pam. Thanks so much for the kind words. We're thrilled to hear you had a great experience with us. Thank you again for choosing the Timber!
5.0分
其他
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Amazing clean cabin style place. Just off the main ***** with a 10 minute walk. Beats paying for parking for sure. Peaceful fire pit at night with a stream to listen to while you relax. Would highly recommend!
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酒店回复: Hi, Lawrence. Thank you so much for the kind words. We're glad you enjoyed the location and the peaceful setting. We'd love to have you back anytime!
5.0分
情侣出游
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Nice new place with comfortable furnishings and upscale facilities. We were happy it was a little out of the way and off the main drag. I’d recommend dinners at Bennett’s barbecue or big daddy Pizza very close by and have their own parking lot so you don’t have to get involved in the craziness in the center of town. The breakfast was pretty basic. It was basically coffee, muffins granola and Chobani yogurt and very limited fresh fruit. You could buy additional add-ons if you wanted to.
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酒店回复: Thanks for the great review, Lou. We truly appreciate your recommendation. You're always welcome back anytime!
5.0分
其他
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Amazing
The buildings and rooms are beautiful. The staff was so welcoming and friendly. We’re definitely making this our go to place for Gatlinburg. Highly recommend going to Anakeesta as well!
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酒店回复: Hi, Kasey. Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and felt welcomed by our staff. It means a lot to us that you're making us your go-to spot in Gatlinburg! And yes—Anakeesta is such a great recommendation. We can't wait to welcome you back soon!
5.0分
其他
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Yes I saw a bear!!
Absolutely lovely stay in this small boutique hotel. Quiet but friendly, easy to walk to what is needed, but far enough away to enjoy nature. Yes, I did see a bear!
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酒店回复: Hi, Melissa. Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and got to experience the peaceful charm of our boutique hotel — and how exciting that you saw a bear! We hope to welcome you back again soon for another memorable visit!
酒店位于加特林堡边缘，靠近森林。您可以步行前往；公交车站距离酒店约700米。虽然需要爬一段陡峭的山路，但路程不长。酒店安静干净。酒店没有前台；预订时，他们会通过电子邮件发送您小屋的门禁密码。酒店设有餐厅，但营业时间有特殊安排。
我们住的小屋有两间卧室、一间设施齐全的浴室、一间带沙发床的客厅、一个用餐区、空调和风扇。小屋没有烹饪设施或餐具，只有玻璃杯、冰箱、微波炉和水槽。Wi-Fi不稳定。没有游泳池。
酒店人手不足。没有人可以协助客人。如果您有任何需要，您必须拨打电话，或者找打扫小屋的工作人员或餐厅的负责人。小屋并非每天都有人打扫。我们在那里住了六天。
包含的早餐是免费的，而且很简单。他们不提供任何蛋白质，只有水果、面包、酸奶、果汁和麦片。如果你想要鸡蛋、奶酪或煎饼，则需要付费。
我们感谢辛迪每天早餐时提供的周到服务。
除此之外，小屋设施齐全，一切运行良好。
我们睡得很好。
住宿环境优美，远离加特林堡的喧嚣，却又靠近一切便利设施。免费早餐非常棒！
极好的
出色的
Great location off the main area but close enough to walk and close drive to national park
Fantastic experience from booking through check out. Staff answered questions promptly prior to check in and responded to requests for towels within 20 minutes (which was appreciated, but not needed as I requested for the next day). Dinner was fabulous, staff was exceptional. Breakfast is quick grab and go, or hot food (extra cost) to order if required. Traveled with group of 4 adult family members and suite was spacious and comfortable. Walk to town is quick, tough the uphill back is very dark so be mindful of wildlife. We had a wonderful time and I would recommend to anyone visiting the area.
Amazing clean cabin style place. Just off the main ***** with a 10 minute walk. Beats paying for parking for sure. Peaceful fire pit at night with a stream to listen to while you relax. Would highly recommend!
Nice new place with comfortable furnishings and upscale facilities. We were happy it was a little out of the way and off the main drag. I’d recommend dinners at Bennett’s barbecue or big daddy Pizza very close by and have their own parking lot so you don’t have to get involved in the craziness in the center of town. The breakfast was pretty basic. It was basically coffee, muffins granola and Chobani yogurt and very limited fresh fruit. You could buy additional add-ons if you wanted to.
Amazing
The buildings and rooms are beautiful. The staff was so welcoming and friendly. We’re definitely making this our go to place for Gatlinburg. Highly recommend going to Anakeesta as well!
Yes I saw a bear!!
Absolutely lovely stay in this small boutique hotel. Quiet but friendly, easy to walk to what is needed, but far enough away to enjoy nature. Yes, I did see a bear!