酒店回复: Dear Guest,Thank you so much for taking the time to share such a detailed and thoughtful review, as well as for recommending our hotel. We are truly delighted to hear that you enjoyed so many aspects of your stay — from the balcony and the full-length floor-to-ceiling windows offering an unobstructed view, to the spacious, well-appointed room with high-quality furniture and premium bathroom fixtures. Knowing that you appreciated these details means a great deal to our team, as we put a lot of effort into creating a comfortable and memorable environment for our guests.We also appreciate your kind words about our tea at reception — we are happy you enjoyed it as a small touch of hospitality upon arrival and during your stay.Regarding our location, we understand it may feel slightly away from the busiest areas, but we intentionally chose this setting to provide guests with a peaceful retreat away from the noise and congestion of the city center. At the same time, we are only a short drive to key attractions such as the Old Quarter, West Lake, and Lotte Mall. Our reception team is always available to help arrange taxis, recommend restaurants, or assist with food delivery, so that you can enjoy both the tranquility of our area and the convenience of exploring Hanoi.Your positive feedback is a wonderful encouragement for all of us, and we sincerely hope to have the pleasure of welcoming you back for another stay that is just as enjoyable — or even better.Warm regards,Ms.Le ChiCustomer Service ManagerHanoi Riverview Boutique Hotel
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed the friendliness of our staff and the quality of our breakfast.However, we sincerely apologize for the inconvenience caused by the noise from the renovation work in the neighboring room. We fully understand how disruptive this must have been, and this is certainly not the experience we wish to provide. Your feedback has been noted, and we will review our maintenance schedule and communication procedures to better minimize noise and inform guests in advance.Thank you for bringing this matter to our attention. We truly hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Warm regards,Ms. ClaireCustomer ServiceHanoi Riverview Hotel Team
酒店回复: Dear Genshuiguobuqune,Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed our pool and the service from our front desk team.We sincerely apologize for the inconvenience caused by the construction noise from the neighboring property. Unfortunately, this work is beyond our control, as it is an external project not related to our hotel. However, we fully understand how this could affect your stay, and we are truly sorry it disrupted your rest.Please kindly note that the noise only occurs during specific phases of construction mainly when they are pouring concrete floor by floor or moving equipment and building materials. This does not happen 24 hours a day, and they usually do not work at night.We truly value the comfort and experience of our guests. Therefore, whenever such issues arise, our team is always ready to assist in moving guests to a quieter room on the opposite side of the building, subject to availability. We are committed to doing everything possible to minimize the impact on your stay.We appreciate your understanding and hope to have the chance to welcome you back under much quieter circumstances.Warm regards,Warm regards,Ms. Le ChiCustomer Service – Hanoi Riverview Boutique Hotel & Apartment
酒店回复: Dear Valued Guest,Thank you sincerely for taking the time to share such a thoughtful and detailed review of your stay with us. Your feedback truly means a lot to our team at Hanoi Riverview Boutique Hotel.We’re delighted to hear that you appreciated the peaceful, nature-filled surroundings of our hotel. While we are not located in the bustling center of Hanoi, many of our guests enjoy this quiet escape, surrounded by local life and open green fields — a glimpse of the city’s more authentic and tranquil side.It brings us joy to know that you found our facilities new and well-maintained, and that our team at the front desk and security provided you with kind, attentive service. We’re especially glad to hear that communication was smooth and that our staff’s English – and a little Chinese – helped make your stay more comfortable.Thank you also for your comments regarding the bathroom and wet floors. Your suggestion is very valuable to us, and we will certainly take it into account as we continue to improve our guest experience.We couldn’t agree more — sitting outside with a cup of coffee, especially in good weather, is one of the most relaxing ways to enjoy our rooftop and balconies, taking in the quiet charm of the Red River area.Once again, thank you for choosing to stay with us and for your honest feedback. It was our pleasure to host you, and we sincerely hope to welcome you back in the near future — perhaps under sunny skies and with even more memorable moments.With warmest regards,Le Chi – Customer ServiceHanoi Riverview Boutique Hotel
酒店环境和服务都非常好，超喜欢房间的阳台和整面的落地窗，视野也很好无摭挡，酒店离河内老街区6.3公理，车程17分钟，周边看着有点偏，但是也能点外卖，在河内估计只有稍偏一点点才有这么独栋的酒店，房间的配置也很高，家私看着也很高档，浴室的洁具品牌也很好，非常哇塞的一个酒店，前台的茶也很好喝！非常值得推荐!
我在河内河景精品酒店及公寓度过了一段美妙绝伦的时光，我真心向所有来河内出差、休闲或仅仅是想放松身心的人推荐这家酒店。
从我抵达的那一刻起，酒店精美的设计就给我留下了深刻的印象——现代、干净、优雅，每个角落都体现了对细节的精心雕琢。我的房间宽敞、明亮且维护良好，拥有一张舒适的床、迷人的阳台景观以及所有你所期待的设施（一流的固定装置、一个不错的浴室、出色的空调）。
屋顶泳池和露台是真正的亮点。无论是白天在泳池边放松，还是傍晚欣赏红河和西湖的全景，景色都令人难忘。这里是暂时逃离城市喧嚣的完美场所。
这里的员工服务确实非常出色。团队成员友善、细心、真诚关怀——每个请求都得到热情高效的处理。例如，前台工作人员确保我拥有所需的一切，甚至协助我安排交通选择和特殊要求。感觉就像在家里一样被悉心照料。
早餐种类丰富又美味。新鲜水果、当地特色菜、欧陆式选择——能满足各种口味。即使客人很多，服务依然及时周到。
酒店位置完美，可以远离繁忙区域，享受宁静。
工作人员态度特别好，早餐也不错，不过有个很离谱的，旁边房间在装修，太吵了，对于我完全无法接受
临走时酒店送了一个越南国旗的钥匙扣🇻🇳。前台的工作人员英语都很好，而且非常友善。房间很宽敞，从窗户能看到花朵，特别可爱。酒店还有游泳池，环境很安静，我觉得是个很不错的酒店。
酒店还是在比较僻静的地方，前台英文都很流利，环境也还可以，泳池很棒，晚上几乎没人享用，可以美美的一个人承包了。但是非常非常重要的是，隔壁在装修房子，早上五点多就开始了！就在阳台下面，几乎0距离感受！然后会持续一整天！完全让你崩溃！住了2天，我们总共睡着了五六个小时，严重的精神衰弱，体力不支，头昏脑胀！！按照他们装修的进度，今年估计都会在施工⚠️给中国宝宝们友情提示🔔😭
酒店和房间都很干净整洁，工作人员也很友好乐于助人。但是，酒店旁边有个施工噪音极大的工地，早上6点25就开始施工，一直到午夜才停。这也意味着我的房间没有窗户，因为窗户都被挡住了。酒店虽然提供了耳塞，但如果我早知道是这样，我肯定会选择其他酒店。离开的时候我真是太累了。
这家酒店棒极了！房间很宽敞，电视也很大，比大酒店的还要好。浴室也不错（不过如果淋浴能有隔断就更好了，不然洗完澡整个浴室都湿漉漉的）。床特别舒服，我睡得像个婴儿一样——但从早上5点45分开始就非常吵！公平地说，酒店确实贴了告示说隔壁的别墅在施工，但即便如此……我没去屋顶，但在餐厅尝了尝河粉，味道很好。员工都超级好，英语说得也很流利。保安也特别友好。唯一的小缺点是，如果你想去老城区，这里离那里大概有20到30分钟的路程。而且附近似乎也没什么可步行的去处，没有酒吧或餐馆在附近。
我们在这家酒店住了一晚，这是一个很棒的地方。员工非常有礼貌和友善，食物也很美味。我们订的是含早餐的，也非常满意，早餐所需的一切都有：煎蛋卷、香肠/培根、吐司、甜点、水果和蔬菜！我们是深夜航班，酒店立刻就为我们安排了半价的延迟退房。泳池很不错。晚上景色很美！我们房间这边的确有施工，早上没法睡懒觉，但这不是酒店的错，所以最好提前问清楚或者戴耳塞！）房间很干净，住着也很舒服！
1，订这个酒店想说离机场近点，周围就这一家酒店，不是市中心，出来就是田野，很原生态的感觉，如果介意的还是订市中心位置的吧，去哪里都方便。
2，设施很新，属于刚开业不久，前台➕保安服务都很好，英语无障碍沟通，还会一点中文👍，早餐不错。
3，房间估计遇上雨天，拖地还没干，不过一开空调就干了，有个小阳台，淋浴房最好干湿分离，不然洗澡的水都喷外面了。
4，如果天气好，坐外面喝下咖啡也是惬意
这绝对是我四次河内之行中住过最好的酒店。
酒店是新建的，外观漂亮，内部设计精美，非常干净。房间和公共区域都弥漫着宜人的香气，营造出一种放松清新的氛围。
房间一尘不染，布置得体，兼顾了舒适性和实用性。其中一个亮点是屋顶——泳池令人惊艳，在那里的晚餐体验也同样令人难忘。
然而，真正让这家酒店脱颖而出的是员工。他们是我在任何酒店遇到过的最热情、最真诚友善的人。
虽然酒店位置稍微偏离主要旅游路线，步行范围内景点不多，但使用Grab出行非常方便——所以这算不上真正的缺点。
对于寻求宁静、舒适和高品质住宿的旅客来说，这是完美的选择。
我已经在计划下次河内之行时再次入住这里了。