The hotel is new, very clean, very nice. There were a few small interruptions (ex. power going out in half of our room) that were a little hard to explain.
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酒店回复: Dear Matthew,Thank you for staying with us. We’re thrilled you found our property clean and well-maintained, and we apologize for the brief power outage during your stay. We appreciate your patience as our team worked to resolve it. Our Brush Park location is a favorite for guests—just a short walk to the stadium and surrounded by beautiful Victorian homes, great restaurants like Grey Ghost Detroit, and an authentic Detroit vibe that’s here to stay. We look forward to welcoming you back soon!
5.0分
家庭亲子
Hotel stay was great. Staff was very helpful, especially Diamond at the front desk. Convenient location. Would stay here again.
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酒店回复: Hello Virginia,Thank you for sharing such kind words regarding your stay. It’s wonderful to know everything went smoothly and that our team, especially Diamond at the front desk, made such a positive impression on you. We’re delighted that our convenient location added to your overall experience and truly appreciate your intent to return. Take care, and we hope to welcome you back again soon!
5.0分
其他
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Experienced three different reception staff between check-in and check-out and ALL 3 were the friendliest we've ever dealt with! Slightly disappointed the TV does not swivel and the rainfall shower head is kind of annoying but not the end of the world.
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酒店回复: Hi Nick,It's great you loved your stay with us. We're glad our team was so friendly! Did you know their favorite restaurant is the nearby Grey Ghost Detroit?
5.0分
商务出差
The hotel was super clean, modern and the front desk staff the morning fo September 3rd were so kind, and friendly.
5.0分
家庭亲子
Great property location for so many events in the city. Staff was very nice and helpful.
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酒店回复: Hello Michelle,Thank you for choosing AC Hotel Detroit At The Bonstelle when visiting the area. We are thrilled you've been impressed with our fantastic service and great location, and hope to welcome you back on future trips to Detroit.
5.0分
朋友出游
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For anything downtown near Caesar's Arena, this will be my future hotel choice. Staff was friendly, easily walked, well lit and signed distance to the venue. There is also a tram that stops on Woodward ave, right in front of the hotel, and runs every 15 minutes to attractions along Woodward Avenue, downtown. Clean room, friendly staff, parking structure adjacent.
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酒店回复: Hi Christina,Thank you for the glowing review! We love that you took advantage of our downtown location. Detroit has so many little spots to explore, and we hope you enjoyed a few on your stroll back. The Q line on Woodward makes getting around easy, and the parking structure is super convenient. Can’t wait to have you back.
5.0分
其他
Staff was great upon checking in. Was extremely helpful getting information on activities in the local area.
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酒店回复: Hi Anthony,Thank you for your wonderful review. It's great that our team helped you explore our up-and-coming city. We hope you had the opportunity to enjoy our beautiful parks and the nearby Detroit Riverwalk as well.
5.0分
其他
Checks all the boxes.
This new hotel checks all the boxes for quality of room and service.
非常棒的住宿体验！
员工非常友好，房间干净整洁！我们去小凯撒酒店看演唱会，酒店距离演出场地只有8分钟步行路程，非常方便，下次肯定还会入住！
客户服务非常好，每个人都非常热情。
Very nice hotel and location
The hotel is new, very clean, very nice. There were a few small interruptions (ex. power going out in half of our room) that were a little hard to explain.
Hotel stay was great. Staff was very helpful, especially Diamond at the front desk. Convenient location. Would stay here again.
Experienced three different reception staff between check-in and check-out and ALL 3 were the friendliest we've ever dealt with! Slightly disappointed the TV does not swivel and the rainfall shower head is kind of annoying but not the end of the world.
The hotel was super clean, modern and the front desk staff the morning fo September 3rd were so kind, and friendly.
Great property location for so many events in the city. Staff was very nice and helpful.
For anything downtown near Caesar's Arena, this will be my future hotel choice. Staff was friendly, easily walked, well lit and signed distance to the venue. There is also a tram that stops on Woodward ave, right in front of the hotel, and runs every 15 minutes to attractions along Woodward Avenue, downtown. Clean room, friendly staff, parking structure adjacent.
Staff was great upon checking in. Was extremely helpful getting information on activities in the local area.
Checks all the boxes.
This new hotel checks all the boxes for quality of room and service.