酒店回复: Bonjour Sir/ Madame,Sawasdee Kha.Thank you very much for sharing your wonderful feedback following your stay with us at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear that you enjoyed your room, found it fresh and comfortable, and appreciated the spacious pool and breakfast selection, especially the Vietnamese rice noodles.We are also pleased that your overall impression of the resort’s ambiance met your expectations. Your recommendation truly means a lot to us, and we are grateful for your kind words.It was our pleasure to host you, and we sincerely look forward to welcoming you back for another memorable stay.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: Bonjour Sir,Sawasdee Kha.Thank you very much for sharing your wonderful experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear that you enjoyed our range of activities, from island hopping and rock climbing to relaxing by the pool and enjoying golf. It is also wonderful to know that our New Year’s Eve gala dinner, entertainment, and fireworks added to the festive atmosphere of your stay.Your kind words about our resort’s environment and services are greatly appreciated, and we are thrilled to hear that you plan to return. We very much look forward to welcoming you back for another memorable stay.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: Bonjour Keluoyichaokenai,Sawasdee kha,Thank you for sharing your recent experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are pleased to learn that you found your stay enjoyable and that our team provided helpful assistance in returning your stroller — your kind recognition is truly appreciated.We value your constructive feedback regarding the electrical outlets, the beach access, and the overall condition of our facilities. Please be assured that your comments have been shared with the concerned departments for review and improvement. While our resort is located across a small local road from Klong Muang Beach, our team is always happy to assist guests, especially families with children, when crossing for added safety.We hope to have the pleasure of welcoming you back for a longer and even more relaxing stay in the future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: Bonjour Sir/Madame,Sawasdee Kha,Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We sincerely regret that some aspects of your experience, including the room facilities, air conditioning, cleaning service, and front desk interactions, did not meet your expectations. Your comments about noise, pool temperature, and the surrounding area are very helpful, and we truly appreciate your honesty.In the meantime, we are pleased to share that our Superior Rooms in Building B are currently undergoing a renovation, scheduled for completion at the beginning of November. This project is designed to provide updated facilities, enhanced comfort, and a more enjoyable stay for our guests. We are confident these improvements will greatly enhance the overall experience.Your feedback is invaluable in helping us elevate our service and facilities. We hope to welcome you back soon and provide a stay that reflects the high standards we are committed to achieving.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: 你好，Tarraconense23， Sawasdee Kha。 非常感谢您分享您的宝贵反馈，并感谢您选择索菲特甲米佛基拉高尔夫水疗度假村。我们很高兴听到您入住愉快，并且白莲花餐厅的Sao为我们带来了如此特别的体验。非常感谢您对我们服务和细节的赞赏。 我们也真诚地感谢您对浴室和淋浴水压的反馈。请放心，我们已将您的意见与我们的相关团队分享，我们将继续努力提升设施和宾客体验。 我们期待在不久的将来再次欢迎您，享受难忘的住宿体验。 此致， Siripun Petchai 宾客体验经理 索菲特甲米佛基拉高尔夫水疗度假村

酒店回复: Bonjour Khun ZuobiFRANK,Sawasdee kha,Thank you very much for taking the time to share your valuable feedback following your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are delighted to know that you enjoyed the beauty of our resort, especially the swimming pool, and that your children had a great time with the inflatable play equipment. Your kind mention of our Water Sports team’s enthusiasm is truly appreciated and will be shared with them as encouragement.We are, however, sincerely sorry to learn about the noise disturbance and the condition of certain in-room facilities. Please rest assured that your comments regarding the hair dryer, kettle, and soundproofing have been shared with our team for immediate review and improvement. Regarding the kayak rental, we do offer complimentary non-motorized water sports for a set duration, and we will take your feedback into consideration when evaluating guest offerings in the future.It brings us joy to know that you would consider staying with us again when returning to Krabi. Should you have any beautiful photos to share, we would love to see them and truly appreciate your kind offer.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: 你好，Mc8， Sawasdee Kha， 非常感谢您分享您近期在甲米索菲特佛基拉高尔夫水疗度假村的精彩入住体验。我们很高兴得知您喜欢这里的自然环境、丰富的早餐选择以及海边的无边际泳池。我们烹饪团队非常感激您对我们提供的欧式和亚洲美食的赞赏。 我们也很高兴听到您探索了周边地区，并找到了很棒的餐饮和活动来丰富您的住宿体验。我们始终致力于为宾客提供难忘的体验，得知您计划再次光临，我们感到无比欣慰。 我们期待在不久的将来再次欢迎您光临我们的热带绿洲。 此致， Siripun Petchai 宾客体验经理 甲米索菲特佛基拉高尔夫水疗度假村

酒店回复: Bonjour Xiaoyaolaotao,Sawasdee kha.Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are truly delighted to hear that you appreciated the resort’s tranquil atmosphere, our unique blend of French colonial and traditional Thai architecture, and the lush tropical surroundings of Klong Muang Beach. Your kind words about our culinary offerings, including the breakfast and specialty restaurants, are equally appreciated.Regarding your comment on the condition of the rooms, we would like to share that we are currently undergoing a renovation project for our Superior Rooms, with completion expected by the beginning of October this year. This enhancement is part of our commitment to continuously improve the guest experience while preserving the elegant, classic French charm that defines our resort.It was a pleasure to have you with us, and we sincerely hope to welcome you back for an even more comfortable and memorable stay in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: Bonjour Sir / Madame,Sawasdee Kha,Thank you very much for taking the time to share your kind review. We are delighted to know that you enjoyed a peaceful and excellent stay with us, and that our team’s service made a positive impression. Your appreciation of our complete and well-maintained facilities is truly rewarding for everyone here at Sofitel Krabi Phokeethra Golf & Spa Resort.It was our pleasure to welcome you, and we hope to have the opportunity to create another unforgettable experience for you in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

酒店回复: 你好，Ruz148， Sawasdee Kha， 感谢您分享您近期在甲米索菲特佛基拉高尔夫水疗度假村的入住体验。我们很高兴得知您入住体验非常愉快，并特别欣赏客房内提供的卡尔·拉格斐品牌的豪华设施。 您的好评激励着我们的团队继续为所有宾客打造优雅难忘的体验。我们期待在不久的将来再次欢迎您，享受精彩的住宿体验。 此致， Siripun Petchai 宾客体验经理 甲米索菲特佛基拉高尔夫水疗度假村