酒店回复: Dear Valued Guest,We’re delighted that you enjoyed our comfortable room and pool facilities. Thank you for understanding during check-in, and we’re pleased to know the overall service met your expectations. We hope to welcome you back soon.Warm regards,Sugar Marina Team
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the hot water issue, room cleanliness, noise disturbance, and breakfast experience. This is certainly not the level of comfort or service we aim to provide, especially for families traveling with children.We are very concerned to learn that the bathroom issue was not resolved promptly and that this affected your child’s comfort. Your comments regarding housekeeping delays, noise from surrounding areas, and soundproofing have also been noted and shared with the relevant departments for immediate review and improvement.We truly regret that your stay did not meet expectations and appreciate your honest feedback, as it helps us identify areas that require urgent attention. Thank you again for bringing these matters to our attention.Kind regards,Sugar Marina Team
酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your balanced comments regarding comfort, breakfast, location, and value. Your feedback has been noted to help us improve guest experience.Warm regards,Sugar Marina Team
酒店回复: Dear Guest,Thank you for sharing your detailed experience. We’re happy to know you enjoyed the surrounding dining options, spa, pool cleanliness, breakfast variety, and overall comfort of your stay.Warm Regards,Sugar Marina Team
酒店回复: Dear Guest,Thank you for your detailed feedback. We’re sorry to hear some aspects of your stay did not meet expectations, especially regarding room condition, smell, and soundproofing. Your comments about breakfast flow, accessibility, and children’s facilities have been shared with our management for immediate improvement.We appreciate your valuable input and hope for the chance to provide a better experience in the future.Warm regards,Sugar Marina Team
酒店回复: Dear Guest,Thank you for sharing your experience. We’re happy to hear you enjoyed the pool and our breakfast area. We appreciate your feedback regarding the shower temperature and peak-time crowding — our team is already reviewing these points to improve the guest experience.We hope to have the pleasure of welcoming you again.Warm regards,Sugar Marina Team
4.8分
家庭舒适房
家庭亲子
高低床房型非常适合带娃家庭,强烈推荐,房间宽敞,地理位置也很好
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酒店回复: Dear Guest,Thank you very much for your amazing review and high rating. We are delighted to hear that you enjoyed our Family Cozy room, especially the bunk bed setup, which we designed to be comfortable and fun for families with children.It’s wonderful to know that you found the room spacious and appreciated our excellent location. Your recommendation truly means a lot to us and motivates our team to continue providing great experiences for our guests.We look forward to welcoming you and your family back again in the future.Warm regards,Sugar Marina Team
办理入住的时候前台带位的有点手忙脚乱,但整体服务都是很好的,房间和泳池设施都不错!
订的亲子房,房间的卫生间很简陋,洗手池的水龙头没有热水,并且淋浴房的热水忽冷忽烫,吓得小朋友不敢洗澡,第一晚入住发现了这个问题,第二天一早就和前台反馈了,但一直没有解决,下午游玩回来后发现直接没有了热水!到下午3点,下去前台反馈,才派人来维修,也仅仅是解决了热水问题,晚上洗澡依旧忽冷忽烫。客房打扫非常缓慢,都是要到下午2点多,简单打扫,更换毛巾及垃圾袋,换毛巾时还把一件衣服收走了。第2天更是仅仅更换毛巾,垃圾袋都没有换了,因为小孩子在午睡了,非常的匆忙。早饭不多评论了,不好吃,种类少。预定的亲子家庭房,阳台窗户对着隔壁酒店后门,屋顶一台巨大的空调外机24小时嗡嗡轰鸣,1楼一排垃圾房,很晚了还在收酒瓶子,很吵,房间隔音效果很差,不推荐了。但是携程酒店管家相应较快。
不值得这个房价!
酒店装修很适合拍照,是适合年轻人的新式酒店,服务人员很热情,早餐也蛮丰盛的,但是卫生和泳池设施比起大酒店还有欠缺,同等价位的话选大酒店更小孩友好,如果价格实惠也是不错的选择吧
这家店床品大概就是介于汉庭和全季之间,隔音大概7天和民宿之间,水温控制很差,这个水从头到尾都是一会儿热一会儿冷的。早饭还算可以,比国内快捷酒店丰富点。离沙滩有段距离,带着小孩走回来属于要歇1-2次的样子。周围便利店和餐厅都还可以,楼下自己的餐厅有服务费,酒店离夜市比较近。1月初的泳池早晚略冷,中间时间段应该会好点,不过我们几天都安排了行程。接近两千一晚的价格,就图一个方便吧。总共两张房卡,多加一张房卡前台收100泰铢现金。走前被要求表扬一下两位员工,说是对他们很重要。
酒店位置方便,餐饮超市按摩店就在门口,都不踩雷,特别是那家巴基斯坦老板的店我们吃了三顿,味道太符合四川口味啦,spa比别人起价贵50B但是环境好一些。酒店的泳池每天都去,早上工作人员都细心打扫半小时,房间也不潮湿,早餐选择多,总之很满意
迷你吧:第一天免费
唯一缺点是整个酒店只有一个小电梯,人太多了,等电梯有点久。麻雀虽小,五脏俱全,3楼有儿童乐园,孩子很喜欢,早餐也比较丰富。
Cha ba服务非常好👍,这个酒店也是很方便,生日酒店还送了生日蛋糕,非常贴心,有需要入住的朋友可以考虑过来
#首先酒店房子和设施都很老,说是24年开张的,但应该不是24年装修的。酒店走廊里有潮潮的霉味。# 房间27平很小,我们一家人带的两个大箱子,房间里都平放不下。# 房间的隔音效果一般,走廊上的走动声说话声都能听的一清二楚。不过好在到晚上也没什么人走动所以也算安静。# 早餐种类倒是挺多,不过味道一般。# 酒店去kata海滩需要走路15分钟的样子,走路不是问题,问题是路上没什么人行道经常要走到马路上去。路上车多拥挤,感觉很不安全不舒适。酒店提供从下午开始一天三次往返海滩接驳车,但我们都是上午去的海滩,所以没用上。# 酒店里还有个很小的空间作为kids club儿童游乐区,虽然设施老旧但孩子还是可以玩得很开心。一大败笔是里面摆了个电视机,一有家长打开电视放动画片,其他的孩子就被吸引过去看电视了。总体来说近一千每晚的价格买到的住宿条件实在是差强人意。
泳池每天早上都有人在清理落叶这类漂浮物。房间浴室洗澡水确实是忽冷忽热。早餐餐厅很大,高峰期会很多人,建议稍微早一点去用餐体验度会好很多。
高低床房型非常适合带娃家庭,强烈推荐,房间宽敞,地理位置也很好