酒店回复: Dear Khun Jun Wang,Warm greetings from Anzhu Seamate Villa Samui. Thank you for taking the time to share your valuable feedback. We truly appreciate your input as we strive to continuously enhance our services and provide exceptional guest experiences. Additionally, I have shared your kind words of appreciation with our owner, and they were truly delighted. We sincerely hope to welcome you and your family back to our resort in the future for another memorable stay. Until then, we wish you good health, happiness, and safe travels. Best regards, Paris Reservation Team Anzhu Seamate Villa Samui
酒店回复: Dear Khun Xuelili,Warmest greetings from all of us at Anzhu Seamate Villa Samui.Thank you sincerely for your Review, It was an absolute joy to receive your kind and uplifting message. For your convenience, we are pleased to offer laundry service at the villa.Our Villa Manager personally oversees this service to ensure everything is well taken care of. Simply hand over your laundry to us, and it will be returned freshly cleaned the following day.We are pleased to inform you that our housekeeping service is provided daily, including fresh towel replacements to ensure your comfort throughout your stay.As our resort is closely connected to nature, you may occasionally notice small insects. However, your comfort and cleanliness remain our top priorities. We use natural solutions like lemongrass, which is both effective and safe especially for families with children ensuring a healthy and eco-friendly environment.For your safety and comfort, we provide slippers in the villa. As some types of footwear may not be suitable for certain areas of the property, we recommend using the provided slippers to help prevent slips or accidents during your stay.If you have any special requests for your daily breakfast, we kindly ask that you inform us in advance so our Villa Manager can prepare everything to your preference. Similarly, for housekeeping services, if you would like them to come at a specific time or more conveniently, just let us know in advance we are happy to arrange it for you and your family. For your convenience, we are pleased to offer a complimentary airport transfer upon arrival. Should you require a departure transfer, we will be happy to arrange it for you at a reasonable price. Simply let us know at least one hour in advance, and we will ensure a safe and comfortable journey to the airport.We have shared your lovely message with the villa owner as well, who was sincerely moved and uplifted by your words. Knowing that your stay with us has become a cherished memory is the greatest reward we could hope for and it inspires us to continue our pursuit of excellence in every little detail.The connection we've had the pleasure of building with you and your family is something we truly treasure. We hope to welcome you back whenever your journey brings you to Samui again. Until then, please accept our warmest wishes for joy, discovery, and abundant health in all the days ahead.With heartfelt gratitude and warmest regards,ParisAnzhu Seamate Villa Team
2人觉得有用
5.0分
两卧室私人泳池别墅,海景
朋友出游
在美丽的安住酒店度过了美好的假期,非常适合休闲度假的住所,服务满分
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酒店回复: Dear Khun Meng Zhao and family,Warmest greetings from all of us at Anzhu Seamate Villa Samui.Thank you so much for your kind and thoughtful review. We are truly touched by your words and deeply grateful that you took the time to share your experience with us. Knowing that your stay has become a cherished memory means the world to our entire team.As you may know, our resort was created with a deep commitment to nature conservation, a CORE VALUE that lies at the heart of Anzhu owners. When building the villa, we planted many trees to preserve and enhance the surrounding ecosystem. It would be our great pleasure to welcome you and your lovely family back to Anzhu Seamate Villa again in the near future. Until then, we send our very best wishes for continued good health, happiness, and many wonderful new adventures.With heartfelt appreciation and warmest regards,ParisOn behalf of the Anzhu Seamate Villa Samui team
酒店回复: 亲爱的 Khun Jinnapat,
Anzhu Seamate Villa Samui 向您问好。
感谢您抽出宝贵的时间分享您的宝贵反馈。
我们非常感谢您的意见,因为我们努力不断提升我们的服务,为客人提供卓越的体验。
此外,我已经将您的赞赏之词分享给了我们的业主,他们真的很高兴。
我们真诚地希望将来能再次欢迎您和您的家人回到我们的度假村,享受另一次难忘的住宿。在此之前,我们祝您身体健康、幸福快乐、旅途平安。
致以最诚挚的问候,
巴黎
Anzhu Seamate Villa Samui 预订团队
点评来源 Trip.com
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4人觉得有用
4.6分
三卧室泳池别墅带浴缸
朋友出游
景色很美,适合待在酒店不出去
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酒店回复: Dear Khun Yong Chen and family,Warmest greetings from all of us at Anzhu Seamate Villa Samui.Thank you ever so much for your kind and thoughtful review. We are truly touched by your words and deeply grateful that you took the time to share your experience.We are delighted to hear that your stay with us became a cherished memory it means the world to us. We sincerely look forward to welcoming you back to Samui whenever your travels bring you this way again. Until then, please accept our warmest wishes for happiness, new adventures, and continued good health.With heartfelt appreciation and warmest regards,ParisOn behalf of Anzhu Seamate Villa Samui
1人觉得有用
5.0分
两卧室私人泳池别墅,海景
家庭亲子
一家人住了9天,综合感觉很满意。
空间充沛,视野开阔,家电家具硬件到位,服务人员有求必应,反应迅速,早餐丰富可口尤其点赞。
因为在山顶,外出稍有不便,但也因为在山顶,空气流通顺畅,并且十分安静。
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酒店回复: Dear Khun Wu and Family,Warmest greetings from all of us at Anzhu Seamate Villa Samui.We are truly grateful for your kind and thoughtful review. Your generous words mean a great deal to us, and it brings us immense joy to know that your stay with us left a lasting impression. Thank you sincerely for taking the time to share your experience.We have also shared your valuable feedback regarding our breakfast selection with our Operations team, who are already working on enhancing the variety to further delight our future guests.It would be our highest honor to welcome you and your wonderful family back to Anzhu Seamate Villa. Until that happy day, please accept our heartfelt wishes for your continued health, happiness, and many more beautiful journeys together.With warmest regards,ParisOn behalf of the Anzhu Seamate Villa Samui Team
酒店回复: Dear Khun Liu Ming,Warm greetings from Anzhu Seamate Villa Samui. Thank you for taking the time to share your valuable feedback. We truly appreciate your input as we strive to continuously enhance our services and provide exceptional guest experiences. Additionally, I have shared your kind words of appreciation with our owner, and they were truly delighted. We sincerely hope to welcome you and your family back to our resort in the future for another memorable stay. Until then, we wish you good health, happiness, and safe travels. Best regards, Paris Reservation Team Anzhu Seamate Villa Samui
酒店回复: Dear Khun Zhang Li,Warm greetings from Anzhu Seamate Villa Samui. Thank you for taking the time to share your valuable feedback. We truly appreciate your input as we strive to continuously enhance our services and provide exceptional guest experiences. Additionally, I have shared your kind words of appreciation with our owner, and they were truly delighted. We sincerely hope to welcome you and your family back to our resort in the future for another memorable stay. Until then, we wish you good health, happiness, and safe travels. Best regards, Paris Reservation Team Anzhu Seamate Villa Samui
这次在海景别墅的度假体验真是令人难以忘怀。别墅设计独特,融合了现代与自然元素,环境宁静而优美。无边泳池让人陶醉,服务团队专业热情,特别是管家服务细致入微,而且可以提供中文服务。美食也是一大亮点,晚餐和早餐都准备得十分丰盛,口味多样。这次旅行不仅让我们身心得到了放松,更留下了深刻的印象,期待未来有机会再次光临。
太棒的住宿体验!员工很友好。每天都提供早餐。住宿很放松,感觉很好。有私人无边泳池。唯一的缺点是,如果你打算叫私人车辆,有些可能不愿意开上山,因为坡度太陡了。可能需要等待酒店的电瓶车送你到半山腰。
环境:房子里很漂亮的景色,房子也有设计感,拍照出片,就是楼梯房,对于老人来说不是特别方便。
设施:酒店在山上,出行不是很便利,但是苏梅大部分酒店都是这样。做饭的设备一应俱全,咖啡机,烤箱都有。就是没有洗衣机干衣机有点拉胯,自己洗衣服的话有点难干,送洗的话要费用而且24小时才能回来。
卫生:有欢迎的小毛巾,打扫整体来说比较干净,但是不知道是不是环保政策,跟以前在泰国住的酒店不一样,住店五天,毛巾都没换过,只会原地帮忙叠一下,甚至不会归位。因为在山上,也有很多小虫虫,虽然每天都会有人点香茅味的驱蚊,但是用处不大。不能太讲究。
服务:这个是最不满意的地方。一开始感觉管家还比较热情,能帮忙申请婴儿床,但是后面发现很多不变通的政策。比如不能穿鞋进房子,店家只能接送我们到山脚的便利店,我们因为下大雨困在了便利店旁边三百米的地方,店家也说接不了。早餐品种固定,都是香肠和鸡蛋,想说能不能加点蔬菜或者培根,店家说做不了,后面自己花钱买的培根。做早餐的员工倒是比较有礼貌,但是最早八点上班,早于八点想吃的话只能配三明治。只包机场接不包送。感觉整体体验上跟泰国其他连锁酒店比如悦榕庄和洲际都有差距。
总的来说,因为提前两个月定的,价格比较合适,三房大概3k一晚,性价比算挺高的。但是下次来可能会选择其他设施和服务更好的连锁酒店。
在美丽的安住酒店度过了美好的假期,非常适合休闲度假的住所,服务满分
第一次来苏梅岛玩,我选择住在这里,因为它非常私密,风景优美,环境宁静,非常适合度假放松。但唯一让我失望的是床,其他一切都很好。
如果有机会,我还会再来的,这里所有的工作人员都非常可爱。
给自驾的朋友们提个醒,建议开那种能爬坡的车,因为路会有点陡峭哦。
景色很美,适合待在酒店不出去
一家人住了9天,综合感觉很满意。
空间充沛,视野开阔,家电家具硬件到位,服务人员有求必应,反应迅速,早餐丰富可口尤其点赞。
因为在山顶,外出稍有不便,但也因为在山顶,空气流通顺畅,并且十分安静。
这栋别墅太棒了,是VIP中的VIP级别!员工TONG也非常出色和优秀。
这家海景别墅真的很不错!环境特别美,大海的景色超级赞,每天早上醒来看到窗外的美景心情都变好了。无边泳池真的很酷,我和朋友们都玩得超开心。服务团队也很棒,可以提供中文服务,工作人员都很热情,还帮我们解决了很多小问题。别墅的美食也是一绝,晚餐的海鲜特别新鲜,早餐的品种也很多,吃得超满足。总之,这次度假体验真的很棒!
海景别墅计划了很久,果然是一次非常棒的体验!独享整栋别墅的私密空间,不受外界打扰,设计精致,环境优美,无边泳池更是美不胜收。而且中文服务很贴心,沟通无碍,管家的服务也很细致,还可以根据我们的口味需求,感谢Ain为我们烹饪了一桌丰盛的晚餐,早餐也是很丰盛的。整体体验非常棒。