酒店回复: Dear Ci,Thank you very much for your outstanding review and for awarding us a perfect score.We are delighted to hear that you enjoyed the cleanliness of the hotel, our convenient location, and found good value during the exhibition period. It is also wonderful to know that you liked the breakfast.Thank you for sharing your impressions and photos with us. We truly appreciate your feedback and would be very happy to welcome you back to Kimpton Main Frankfurt in the future.Warm regardsFlorian MainzDuty ManagerKimpton Main Frankfurt

酒店回复: Thank you so much for your wonderful review and for sharing your experience with us! We’re absolutely thrilled to hear that you consider our hotel worthy of a five-star rating. It’s incredibly rewarding to know that our prime location, friendly staff, and thoughtful service made such a positive impact on your stay.We especially appreciate your kind words about our team. It warms our hearts to know that the front desk staff and lobby manager were able to make your child’s visit extra special with gifts during check-in and the following day. We always strive to go above and beyond for our guests, and it’s moments like these that make it all worthwhile.We’re also pleased that you enjoyed our à la carte hot dishes at breakfast. We will certainly take note of your comment about the variety of the buffet and continue to explore options to improve it for our guests.It means a great deal to us that you would recommend Kimpton Main Frankfurt for both travel and business trips. We look forward to welcoming you back soon for another exceptional stay!Warm regards,Florian MainzDuty ManagerKimpton Main Frankfurt

酒店回复: Dear Laolunsizailvxing,Thank you very much for taking the time to share your feedback and for rating your stay as very good.We are pleased to hear that you found the hotel clean and enjoyed our central surroundings. As a relatively new hotel, your comment regarding a slight odor is very valuable to us, and we will certainly review this with our housekeeping and engineering teams.Regarding the distance to the subway station, we understand that carrying luggage can be a bit challenging, and we appreciate your honest feedback. Our team is always happy to assist with directions or recommend alternative transportation options whenever needed.Thank you again for staying with us. We would be delighted to welcome you back and provide an even better experience next time.Warm regardsFlorian MainzDuty ManagerKimpton Main Frankfurt

酒店回复: 非常感谢您抽出宝贵时间与我们分享您的反馈。我们很高兴得知您在我们酒店度过了美好的时光，并且喜欢我们现代化的设计、宽敞的客房和舒适的床铺。浴室的设计和清洁度也符合您的预期，我们同样感到非常欣慰。 我们很高兴您喜欢我们的早餐，尤其是煎蛋卷——我们的团队一直致力于提供各种选择，以满足所有客人的口味。 我们非常荣幸您会向他人推荐我们。 期待您下次光临。 此致， Florian Mainz 值班经理 法兰克福金普顿酒店

酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that our central location worked well for your needs and that you found it convenient for exploring the city. Being so close to landmarks like the Main Tower certainly makes it easier to enjoy everything Frankfurt has to offer.We’re sorry to hear about the unpleasant smell in the corridors you mentioned. Please accept our sincerest apologies for this issue — we’re actively working to address this to ensure a more pleasant environment for all our guests. Your comments are invaluable as we continue to fine-tune our services and overall guest experience.We appreciate your input and would love to welcome you back soon for a more enjoyable stay.Warm regards,Florian MainzDuty ManagerKimpton Main Frankfurt

酒店回复: Thank you for your fantastic review and for continuing to make Kimpton Main Frankfurt your home away from home! We’re thrilled to hear that our location and the warm atmosphere created by our team always make your stays comfortable and memorable.Your loyalty means a lot to us, and we’re so happy that our welcoming service helps you feel at ease every time you visit. It’s guests like you that make our work so rewarding, and we can’t wait to welcome you back again soon for another exceptional stay.Warm regards,Florian MainzDuty ManagerKimpton Main Frankfurt

酒店回复: 感谢您精彩的评价！我们很高兴得知您喜欢我们酒店别致精致的氛围。 得知我们的氛围让您的入住体验更加愉快，我们感到非常荣幸。 我们非常高兴能给您留下如此美好的印象。 我们期待着您的再次光临，为您带来又一次时尚难忘的体验！ 此致， Florian Mainz 值班经理 法兰克福金普顿酒店

酒店回复: Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed the chic and bijou atmosphere of our hotel and that our design and vibe were to your liking. Your kind words are much appreciated!We are also pleased that you found the hotel to be an excellent choice for your business trip. It’s great to know that both your Essential King Room and Premium King Room provided the comfort and convenience you needed.We truly value your feedback and are grateful for your recommendation. We look forward to welcoming you back for another outstanding stay in the future!Best regards,Florian MainzDuty ManagerKimpton Main Frankfurt