酒店回复: Dear Value Guest , Thank you for staying at Centara Villas PhiPhi Island, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our facilities and our locationWe do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to PhiPhi Island and please feel free to recommend Centara Villas PhiPhi Island to your family and friends.Sincerely , Supakit Kaewsrikit Management TeamCentara Villas Phi Phi Islands
酒店回复: Dear Teresa_Sun,Thank you so much for your feedback! We're really sorry for the inconvenience you experienced during your stay, especially with the noise and service. We truly appreciate your comments and will do our best to make improvements. Hope we'll have the chance to welcome you back for a smoother and more relaxing stay next time!Warm wishes,Supakit kaewsrikitManagement team.Centara Villas Phi Phi Islands.
酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback. We are truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the inconvenience regarding the room view, shower facilities, and transfer arrangements. We also regret the misunderstanding about the check-out time and transportation options to the city.Your comments have been shared with our management and service teams for immediate review and improvement. We will strengthen staff training to ensure room allocations, facility maintenance, and guest communication are handled with greater care and accuracy.We genuinely appreciate your valuable feedback, which helps us improve our service quality. We hope to have the opportunity to welcome you again in the future and provide you with a much more comfortable and satisfying stay.Warm regards,Supakit Kaewsrikit Management TeamCentara Villas Phi Phi Islands .
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. As our resort has just opened only 4 months ago, we are still in the process of improving our services and facilities to ensure that every guest enjoys a seamless and memorable holiday.We are delighted to hear that you appreciated the beautiful views and tranquil atmosphere of our location. At the same time, we understand your concerns about the transfer arrangements and nearby facilities. Please rest assured that our team is working on making travel connections smoother and adding more convenient dining and shopping options for our guests in the near future.Your comments are invaluable in helping us improve, and we truly appreciate your patience and understanding as we continue to grow. We hope to have the pleasure of welcoming you back again soon, where you can experience even greater comfort and service.Sincerely,Supakit KaewsrikitManagement TeamCentara Villas Phi Phi Islands.
酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback and for sharing such beautiful photos. We are delighted to hear that you enjoyed your journey and found the boat transfer experience fun and memorable. It is always our pleasure to know that our guests appreciate both the natural surroundings and the warm service provided.Your kind words mean a lot to our team, and they inspire us to continue creating memorable stays for all our guests. We are truly happy that you liked your villa and the overall atmosphere, and we look forward to welcoming you back again for another relaxing and enjoyable stay.Warm regards,Supakit Kaewsrikit Management Team Centara Villas Phi Phi Islands
酒店回复: Dear Valued Guest,Thank you very much for your review and for giving us such a high rating. We sincerely apologize for the inconveniences you faced with transportation and dining, and we truly appreciate your understanding as we are a newly opened resort. Please rest assured that we are working to improve these areas for a better guest experience. We are grateful for your support and look forward to welcoming you back again.Sincerely,Supakit kaewsrikit Management TeamCentara Villas Phi Phi Island
酒店回复: Dear Value Guest,Thank you so much for your kind review and high score. We’re happy you enjoyed the environment, sea view, and our friendly team. We’re sorry about the limited dining choices. Since our resort is newly opened (4 months), we’re still improving and will add more variety soon. Your feedback helps us grow, and we hope to welcome you back again for an even better stay.Sincerely ,Supakit Kaewsrikit.Management Team. Centara Villas Phi Phi Islands.
酒店回复: Dear Juxieszuodeyutou,Thank you sincerely for taking the time to share your thoughts and concerns with us. On behalf of the entire team at Centara Hotels & Resorts, please accept our heartfelt apologies for the aspects of your experience that did not meet your expectations. Your feedback is not only heard — it is deeply valued.We would also like to express our sincere regret regarding any dissatisfaction caused by the pricing of our food and beverages. Please rest assured that your comments have been shared with our management team as part of our ongoing commitment to review and enhance the value, transparency, and satisfaction of every guest experience.Regarding the longtail boat service arranged through our hotel, we wish to clarify that it is not positioned as a premium service. Rather, it is thoughtfully supported to provide ease and convenience to our guests. That said, we are always listening and learning, and your input will be used as part of our continuous efforts to improve and adapt to guest expectations.Once again, we truly appreciate you bringing your observations to our attention. It is through valuable feedback like yours that we grow and strive to offer the warm, attentive, and genuinely caring hospitality that Centara is known for.We sincerely hope to have the opportunity to welcome you back again and to restore your confidence in our service. Your satisfaction is our greatest reward, and we remain dedicated to earning it.Sincerely,Supakit KaewsrikitManagement Team
超级美超级美非常推荐，网上说太麻烦了我感觉还好，适合住个两天，一天感觉确实会有点麻烦，住了两天自己带点吃的刚刚好，真的推荐大家来住，太美了非常值得
酒店位置很安静，适合到那就别出去折腾，包船浮浅的可以。下午三点以后到酒店的，会赶上退潮，需要下船走到岸边。酒店会帮忙搬运行李，挺有意思的。酒店服务中规中矩，住了三天只有一天来给打扫。吃饭可以穿过旁边saii度假村到后面村子里，但晚上7.30以后会涨潮，回酒店很不方便。
设施：房间空调声音巨大无比，睡眠浅的人就不要选了，关空调睡房间很热，开着又很难忍受这种巨大的噪音，我们定了两个房，都有这个问题，说明空调噪音不是个别房间。冰箱也很吵，我把电源拔了。还有衣橱侧面墙壁内的电箱也有低频的噪音，还有一个类似秒针在走的声音。房间内的噪音是这个酒店最大的问题，影响休息
环境：房间装修算pp岛上比较好的，这点是选择这里的主要原因
服务：房间内的水是玻璃瓶装的，喝完给续，但没有瓶装水方便
真的很差，定的海景房，给的房间没海景，没水洗澡，提前定了接机也没给安排，我们自己又花了5000块包游艇上岛，最后就说个sorry。走的时候他们的出岛快艇是下午两点，让11点就退房，没地方去只能做大厅里等！这个酒店离岛上的市集很远得坐快艇去去一次一个人来回要合600人民币。所以每顿饭不出去都要在酒店里吃就一个餐厅。前台的人还摆着臭脸！最后我也忍不住摆脸色她们才同意延时退房！
大堂的景色晴天很棒，避世的好地方
通塞码头到酒店还得半个小时坐船，从900-1200泰铢，通过隔壁的赛伊酒店可以走15分钟到当地的村庄，有简单的吃饭和购物
这次住宿体验简直太棒了！员工都非常友好，尤其是酒吧和餐厅的工作人员。我们团队里有个挑食的，厨师特意为我们准备了家乡菜，甚至还满足了一些特殊要求。
景色也超赞，尤其是从泳池甲板看出去。唯一的缺点是酒店没有直通的沙滩，不过可以直接在浅海区游泳，没什么问题。这是我们泰国之行的亮点，让我们感觉身处天堂一般。
附注：房间的景色也令人惊叹（图2和图3）。
我们这次从曼谷飞甲米，甲米到chaofa码头，ran hou坐快艇去Tongsai码头，longtail boat 到不了酒店码头，结果一个酒店小船来接，我俩笑死，这体验实在太有趣了。很喜欢这里，会再来的！
这家酒店除了吃饭贵，没有免费接驳船外，真挑不出一点毛病。上岛前一定要把控好船票时间，我们是普吉岛到皮皮岛通塞码头。登岛后因为酒店在岛的东北角，码头在南部，岛上地面不通，还需要坐船去酒店。我们是差不多下午2点登岛，码头有很多长尾船taxi boat。如果单次坐船去酒店大概1200🐷我们的船夫是包接送➕海岛玩浮潜等一共3000🐷建议早点到皮皮岛码头，不然到酒店可能遇到退潮，酒店还会安排工作人员来滩涂搬行李哈哈。不得不说，岛上这酒店吃饭贼贵，就图片里这些，两个人吃了2000多🐷
环境服务都非常好，住了三晚，服务人员都很友善，美中不足就是吃饭不太方便，只能酒店用餐，连吃二天以后可能有点单调，整体很好👍🏻👍🏻
优点：位置安静，风景优美，房间干净。
缺点：房间在山上，爬坡很陡；没有私人海滩，需要穿过隔壁酒店才能到海边。
总结：适合喜欢清静、不介意多走路的人。不适合带小孩的家庭和行动不便的人。
预定的时候因为没有什么评价，所以有点担心，好在同品牌的酒店住过。希望我的评价给大家帮助。
首先，到达酒店需要到达通塞码头后，坐长尾船20分钟样子到，可以提前写邮件给酒店，他们来接，但是这个也需要收费，差不多500泰铢一个人，而且时间是定死的，人多不如包船，我们8个人，花了1800泰铢，实际返程遇到的船家很好，只要1400泰铢。这个酒店的位置有一个涨潮退潮的问题，退潮的时候酒店边上没有水，你得行李自己扛上去，涨潮的时候长尾船直接靠到岸边。
出入通塞码头，你只能通过坐船，然后酒店的餐厅单点比较贵，一个汉堡差不多100多人民币，吃饭我推荐大家去边上塞伊酒店后面的小村庄，也是涨潮的时候需要蹚水过去，退潮可以走泥潭过去，如图。村庄第一个路口右转第一家店，厨师是好几个女的，我觉得很好吃，连吃两顿。我也不太清楚名字。
路途遥远，但是当你达到大堂的一瞬间，觉得值得。