酒店回复: Thank you for your wonderful feedback. We are so pleased that your accidental booking turned into such a positive experience. It is great to hear you enjoyed the beautiful sea views, the charm of our historic building, and the warm service and facilities that reflect the Voco standard. We are especially delighted that breakfast exceeded your expectations and that the eggs Benedict and black tea were highlights. Your kind words about value mean a lot to us, and we hope to welcome you back again soon.
酒店回复: Thank you for your feedback. We are pleased to hear you enjoyed the nearby restaurants and made the most of the local area. You are right in noting that the corridors are narrow and the lift is small — this is due to the character of the building, which is over 140 years old. While these features are part of its charm, we understand they can be a bit inconvenient, especially when travelling with larger luggage. We appreciate your understanding and hope to welcome you back again in the future.
酒店回复: Thank you for your feedback. I’m glad you enjoyed our fantastic location and the sea view from your room.I do apologise that some aspects of the room and facilities did not fully meet your expectations. Please note that due to the age and layout of the building, our corridors and elevator are quite compact, which is something we are mindful of and are exploring ways to improve.Your comments regarding cleanliness and room facilities have been shared with our housekeeping and maintenance teams, as we continually strive to enhance the guest experience.We hope to welcome you back so you can enjoy another stay with us, ideally in one of our rooms with an even better view of the sea.
5.0分
标准大床房
情侣出游
原文
翻译由AI提供
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在Clifton酒店度过了一个美妙的假期，酒店新装修，品味高雅。我们受到了友好热情的员工的热烈欢迎，他们有求必应。酒店地理位置极佳，就在海滩对面，沿着The Leas可以散步，而且酒店内还有一家Marco Pierre White餐厅，这绝对是让我们想再次入住的原因。入住包含的早餐非常美味，有种类繁多的熟食和欧陆式菜肴可供选择，员工也十分周到友好。我们很快会再来的。
点评来源 Trip.com
5.0分
标准2张单人床房
情侣出游
原文
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地理位置绝佳，房间也很棒。早餐的品质还有待提高。
点评来源 Trip.com
4.0分
其他
原文
翻译提供方：Google
酒店不错，房间楼层很奇怪，浴室也很小，但干净整洁，水准也还可以。地理位置优越。
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酒店回复: Thank you for your feedback. We are glad you enjoyed the hotel’s location and found your room clean and of a decent standard. As an older building, some floors and bathrooms retain their original character, which can include uneven surfaces and compact spaces. We appreciate your comments and hope to welcome you back for another stay.
误打误撞定了离Dover码头半小时车程的Folkstone小镇的酒店。
位于悬崖上面，有步道可以走到下面的海滩。
海景特别特别美丽。
建筑是历史建筑，所以电梯什么的特别小。但是服务和设施都对得起Voco这个等级
早餐超预期。在欧洲目前吃到的最好的早餐了！还支持半点单，班尼迪克蛋好好吃。早餐的红茶配牛奶也很浓郁！
性价比显得很高
我们于2025年8月在这里住了3晚，体验非常棒。酒店走廊可能有点让人摸不着头脑，所以要注意房间号指示牌，以免误闯入不熟悉的走廊。房间很干净，对两个人来说空间也足够了。我的房间可以看到庭院的美景，还能看到一部分海景。我们在那里的最后一天，楼下有几位客人在唱歌弹钢琴，看着很开心。
酒店只有一部电梯，等电梯回房间可能需要很长时间，这有点烦人。我们还让客房服务打扫了两次房间，但感觉床单没有更换（我不小心洒了点咖啡在上面，三天都在）。毛巾也没有换，所以我们只好打电话给前台要新的毛巾。
大堂楼下有一家Costa咖啡，这点很棒——如果能顺利点餐就好了！似乎酒店员工也兼任Costa的咖啡师，我们足足等了30-40分钟才有人服务。
不过除此之外，我们的住宿体验还是很棒的。酒店位置绝佳，就在海边，步行到海滩大约10分钟。
电梯很小很小，而且使用时有些不便。除了搬行李，建议上下楼走楼梯。走廊也不宽，28寸的箱子将将够能过。周边好几家不错的餐厅，都可以去试试
非常好！一次非常愉快的入住体验。
发布于英国
非常棒的酒店。强烈推荐。
能住在这家酒店真是一次非常愉快的经历——房间一尘不染，而且氛围很好。大部分员工都很棒，乐于助人。我特别要感谢 Jingy Evan’s，他在待客之道上做得非常出色。我强烈推荐这家酒店，如果再来福克斯通，我一定会再次入住。
位置很好，就在海滩上方；房间设施中规中矩，但比较卫生；电梯和走廊都非常狭窄，但房间视野好，能看到大海。
在Clifton酒店度过了一个美妙的假期，酒店新装修，品味高雅。我们受到了友好热情的员工的热烈欢迎，他们有求必应。酒店地理位置极佳，就在海滩对面，沿着The Leas可以散步，而且酒店内还有一家Marco Pierre White餐厅，这绝对是让我们想再次入住的原因。入住包含的早餐非常美味，有种类繁多的熟食和欧陆式菜肴可供选择，员工也十分周到友好。我们很快会再来的。
地理位置绝佳，房间也很棒。早餐的品质还有待提高。
酒店不错，房间楼层很奇怪，浴室也很小，但干净整洁，水准也还可以。地理位置优越。