酒店回复: Dear GuestThank you for your recent stay with us at Park Inn & Suites by Radisson Bengaluru Yelahanka.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,Hotel ManagementPark Inn & Suites by Radisson Bengaluru Yelahanka
1.0分
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My stay at this hotel was incredibly disappointing, and I feel compelled to share my experience. This property, advertised as a 4-star hotel, failed to meet even the most basic expectations. Multiple issues with both the hotel’s facilities and staff left me frustrated and unsatisfied. First, I had sacred items in my room blessed flowers and offerings, which were discarded by housekeeping without my consent or knowledge. When I brought this to management, my concerns were brushed aside, and I was wrongly accused of lying, dealt with unprofessional attitude made it clear that customer satisfaction was not a priority. The hotel’s physical condition was also disappointing. My room had several issues, including a bathroom that flooded after every shower and inconsistent hot water. The room’s ventilation was poor.
Breakfast service was another let down. The staff repeatedly reminded us that breakfast closes at 10:30 which felt pushy & unnecessary. It created an uncomfortable environment. After posting my review online, I received a call from the GM Satya, but it was clear they weren’t interested in addressing my concerns. The manager claimed they had tried to contact us the day before our departure, but this was a lie — we were in the room all day and night, and no one reached out.
I also contacted Radisson’s corporate office, hoping for some resolution, but received no follow-up. This lack of response from both the hotel and the brand’s corporate office how little they care.
4.0分
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the staff were extremely friendly and also went above and beyond to celebrate our wedding when they got to know that we are newly married. But the room had a few discrepancies - The charging socket on one side was not working. Body wash was empty.
一尘不染的客房：这包括洁净无瑕的浴室、清新的床单和整洁的空间。
维护良好的公共区域：大堂、走廊和其他共享空间都保持清洁宜人。
干净的用餐区：餐厅、咖啡馆和其他餐饮服务区都保持高标准的清洁。
这家酒店几年前翻新过。我之前住过一家叫Sai Leela的酒店，现在的翻新效果非常好，房间宽敞干净。入住率很高，所以早餐和自助晚餐种类丰富。总的来说，服务和地理位置都非常便利。
很棒的酒店！干净又舒适！如果有机会，我们一定会再次入住！感谢你们的热情款待！😊
房间干净整洁，但面向主干道的房间需要降低交通噪音。
这是我出差住酒店的首选。我住得很愉快。
晚上会停电,早餐也非常一般,但是房价贵的离谱
晚上会停电,早餐也非常一般,但是房价贵的离谱
My stay at this hotel was incredibly disappointing, and I feel compelled to share my experience. This property, advertised as a 4-star hotel, failed to meet even the most basic expectations. Multiple issues with both the hotel’s facilities and staff left me frustrated and unsatisfied. First, I had sacred items in my room blessed flowers and offerings, which were discarded by housekeeping without my consent or knowledge. When I brought this to management, my concerns were brushed aside, and I was wrongly accused of lying, dealt with unprofessional attitude made it clear that customer satisfaction was not a priority. The hotel’s physical condition was also disappointing. My room had several issues, including a bathroom that flooded after every shower and inconsistent hot water. The room’s ventilation was poor.
Breakfast service was another let down. The staff repeatedly reminded us that breakfast closes at 10:30 which felt pushy & unnecessary. It created an uncomfortable environment. After posting my review online, I received a call from the GM Satya, but it was clear they weren’t interested in addressing my concerns. The manager claimed they had tried to contact us the day before our departure, but this was a lie — we were in the room all day and night, and no one reached out.
I also contacted Radisson’s corporate office, hoping for some resolution, but received no follow-up. This lack of response from both the hotel and the brand’s corporate office how little they care.
the staff were extremely friendly and also went above and beyond to celebrate our wedding when they got to know that we are newly married. But the room had a few discrepancies - The charging socket on one side was not working. Body wash was empty.