酒店回复: Dear Erin,We sincerely apologize for the distressing experience you encountered. The presence of bed bugs is a serious concern, and your report has been escalated to our pest control and housekeeping teams for immediate inspection and treatment. We are also addressing your concerns regarding the front desk response, as this is not the level of care we strive to provide. Thank you for bringing this to our attention.Best regards,LisaBest Motel By OYO Chicago I-90
1.0分
其他
原文
翻译提供方：Google
太脏了，我订了这家，因为别无选择。到达那里时，我震惊了。
展开
酒店回复: Dear Renel,We’re sorry to hear that your experience did not meet expectations. Cleanliness is a top priority, and your feedback has been shared with our housekeeping team for immediate review. Thank you for bringing this to our attention.Best regards,LisaBest Motel By OYO Chicago I-90
1.0分
其他
原文
翻译提供方：Google
很多无家可归者和流浪者在附近徘徊
1.0分
其他
原文
翻译提供方：Google
我的住宿期间充满了混乱和沟通不畅。
展开
酒店回复: Dear Hengli,We sincerely apologize for the confusion and poor communication you experienced during your stay. This is certainly not the standard we aim to provide, and we are genuinely sorry for any frustration it may have caused. We value your feedback and are committed to improving our guest experience.Please feel free to reach out to us directly so we can further address your concerns. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best regards,The Best Motel By OYO Chicago I-90 Team
1.0分
其他
原文
翻译提供方：Google
我不要求这些服务
展开
酒店回复: Dear Miriam,Thank you for your feedback. We apologize for any confusion or inconvenience you experienced regarding the services. We take all guest concerns seriously and will review this matter to improve our communication and service.Best regards,EVaBest Motel By OYO Chicago I-90
5.0分
其他
原文
翻译提供方：Google
停车方便、安全
展开
酒店回复: Hi Ramon,Thank you for the 5-star review! We’re so glad to hear you had a positive experience with the easy and safe parking at Best Motel by OYO Chicago I-90. We appreciate your feedback and hope to welcome you back soon for another great stay!Best regards,The Best Motel by OYO Chicago I-90 Team
2.0分
其他
原文
翻译提供方：Google
这笔钱不值得
1.0分
其他
原文
翻译提供方：Google
坏的
展开
酒店回复: Dear Lakshmana,Thank you for your feedback. We’re sorry to hear that your experience at Best Motel By OYO Chicago I-90 did not meet your expectations.If you would like to share more details, please feel free to reach out to us directly so we can work on improving.Kind regards,YusufBest Motel By OYO Chicago I-90
至今为止，住过最垃圾的汽车旅馆，房间里面的被子、枕头都没换过，上面留着发黄的颜色，让前台换房，他说每间都是这样的，哈哈。隔音效果的很差，隔壁房间呼吸声都能听到，总之这是一家免费让你住都不会住的、脏乱差到极致的垃圾宾馆！
各方面都不行
这绝对是我迄今为止最糟糕的酒店体验。入住期间，我发现床上有臭虫——而且我有照片为证。简直恶心至极，令人无法接受。我的皮肤被臭虫咬了，根本睡不着，不得不扔掉一些个人物品，以免把臭虫带回家。
我向前台反映后，前台的回复冷漠又无动于衷。没有道歉，也没有提供换房或退款的方案。工作人员的态度就像这没什么大不了的。这真是令人沮丧，而且非常不专业。
如果你在意自己的健康、个人物品或基本卫生，那就远离这家酒店吧。我不希望任何人有这样的经历。
太脏了，我订了这家，因为别无选择。到达那里时，我震惊了。
很多无家可归者和流浪者在附近徘徊
我的住宿期间充满了混乱和沟通不畅。
我不要求这些服务
停车方便、安全
这笔钱不值得
坏的