酒店回复: Dear Erin,We sincerely apologize for the distressing experience you encountered. The presence of bed bugs is a serious concern, and your report has been escalated to our pest control and housekeeping teams for immediate inspection and treatment. We are also addressing your concerns regarding the front desk response, as this is not the level of care we strive to provide. Thank you for bringing this to our attention.Best regards,LisaBest Motel By OYO Chicago I-90
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太脏了,我订了这家,因为别无选择。到达那里时,我震惊了。
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酒店回复: Dear Renel,We’re sorry to hear that your experience did not meet expectations. Cleanliness is a top priority, and your feedback has been shared with our housekeeping team for immediate review. Thank you for bringing this to our attention.Best regards,LisaBest Motel By OYO Chicago I-90
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翻译提供方:Google
很多无家可归者和流浪者在附近徘徊
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翻译提供方:Google
这笔钱不值得
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翻译提供方:Google
坏的
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酒店回复: Dear Lakshmana,Thank you for your feedback. We’re sorry to hear that your experience at Best Motel By OYO Chicago I-90 did not meet your expectations.If you would like to share more details, please feel free to reach out to us directly so we can work on improving.Kind regards,YusufBest Motel By OYO Chicago I-90
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I can't stay because it's full, there's a system problem, but I've already sent money to *******. Please refund my money.
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酒店回复: Dear Guest,Thank you for your feedback regarding Best Motel By OYO Chicago I-90. We sincerely apologize for the system issue that prevented your stay. Please contact ******* directly for assistance with your refund.Warm regards,EvaBest Motel By OYO Chicago I-90
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The staff were incredibly kind, but the room itself had roaches and there were cigarette burns in the blanket on the bed.
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Worst motel I've ever seen
The light didn't work in the bathroom. There was no TV. Windows boarded up. Almost everything was broken. Very dirty place
至今为止,住过最垃圾的汽车旅馆,房间里面的被子、枕头都没换过,上面留着发黄的颜色,让前台换房,他说每间都是这样的,哈哈。隔音效果的很差,隔壁房间呼吸声都能听到,总之这是一家免费让你住都不会住的、脏乱差到极致的垃圾宾馆!
各方面都不行
这绝对是我迄今为止最糟糕的酒店体验。入住期间,我发现床上有臭虫——而且我有照片为证。简直恶心至极,令人无法接受。我的皮肤被臭虫咬了,根本睡不着,不得不扔掉一些个人物品,以免把臭虫带回家。
我向前台反映后,前台的回复冷漠又无动于衷。没有道歉,也没有提供换房或退款的方案。工作人员的态度就像这没什么大不了的。这真是令人沮丧,而且非常不专业。
如果你在意自己的健康、个人物品或基本卫生,那就远离这家酒店吧。我不希望任何人有这样的经历。
太脏了,我订了这家,因为别无选择。到达那里时,我震惊了。
很多无家可归者和流浪者在附近徘徊
这笔钱不值得
坏的
I can't stay because it's full, there's a system problem, but I've already sent money to *******. Please refund my money.
The staff were incredibly kind, but the room itself had roaches and there were cigarette burns in the blanket on the bed.
Worst motel I've ever seen
The light didn't work in the bathroom. There was no TV. Windows boarded up. Almost everything was broken. Very dirty place