The one bedroom was small, but worked for two of us. The kitchen was well stocked. Needs a can opener! The hot tub was hot. If you stay for a week, be sure to schedule a mid week cleaning, it is not offered. The manager was always working and was very nice.
5.0分
情侣出游
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We had a 1 bedroom unit.. comfortable king bed and furniture. We liked that the bedroom was separate and could be closed off. Convenient location. We would recommend this place and would stay here again.
5.0分
其他
Excellent location, comfortable rooms, new carpet, furniture and beds. The BBQ grills need to be replaced. I highly recommend this place.
5.0分
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The resort is within easy walking distance of downtown Santa Fe. Also, to grocery stores. The resort is very clean and comfortable. Staff is friendly and efficient. Would definitely stay there again!!
5.0分
其他
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We came here with two couples. The hotel was nice enough to put us on the same floor, in the same hall, very close to one another. The small suites are perfect for a couple, but I would refrain from saying it was large enough, even for a small family. A larger single room would for a couple with a small child. The unit was very clean. We had a fan that needed repair. I notified the front desk and within a couple of hours it was working fine, like new. The front desk staff is exceptionally nice and polite. There is a washer and dryer room on site. We played pool while waiting for our clothing to go through the cycles and then dry. One thing that I feel is very important for a hotel guest to remember. Things happen that are out of the control of the office. There is no need to fuss. They know about it, and will fix it ASAP. The week we were there a sensor on the elevator went out. This is not something that they have in stock, and the elevator company then becomes dependent upon their suppliers. They offered to have people there to help with your luggage when you checked out. They offered to anyone a trick that made the elevator work. They were doing the best they could, Giving the hotel staff grief of over an issue that is out of their control will not get it fixed faster. If you need help, ask for it. If not, then just go on about your business. They will have it fixed as soon as they can. Thank you to Devon and the hotel staff for a very nice stay. You have a lovely hotel in a very nice location. Santa Fe was a great place to spend the first week of our vacation.
房间宽敞，设施不错，只是隔音不很好，楼上走动都可以听到
一切都很好，但如果我们需要毛巾、咖啡或奶精之类的东西，就得打电话到前台去拿。
服务很好，而且环境干净安静！
这里真是个不错的住宿地点。而且离广场也很近。房间设施齐全，价格也合理，非常适合朋友聚会。
高昂的设施费却只提供极少的额外服务。这次入住的酒店提供的仅仅是一个干净的泳池/热水浴缸，以及大堂里的健身房/台球桌。电视机糟糕透顶。建议自带HDMI转换器和笔记本电脑，以便观看Netflix或Prime Video，希尔顿根本不提供任何流媒体服务。房间非常狭小拥挤。一天凌晨3点，故障的烟雾报警器把我们吵醒，酒店却说一定是我们的错，让我们自己动手修理，比如打开窗户、重置烟雾报警器等等。当然，这些方法都没用，因为警报响了30分钟后，我们才发现原来只是一个烟雾报警器出了故障。酒店一开始说可以延迟到上午11:30退房，但之后又三次催促我们早点退房。在经历了这场噩梦般的烟雾报警器事件后，我最终成功拿回了200美元的度假村费用退款。
The one bedroom was small, but worked for two of us. The kitchen was well stocked. Needs a can opener! The hot tub was hot. If you stay for a week, be sure to schedule a mid week cleaning, it is not offered. The manager was always working and was very nice.
We had a 1 bedroom unit.. comfortable king bed and furniture. We liked that the bedroom was separate and could be closed off. Convenient location. We would recommend this place and would stay here again.
Excellent location, comfortable rooms, new carpet, furniture and beds. The BBQ grills need to be replaced. I highly recommend this place.
The resort is within easy walking distance of downtown Santa Fe. Also, to grocery stores. The resort is very clean and comfortable. Staff is friendly and efficient. Would definitely stay there again!!
We came here with two couples. The hotel was nice enough to put us on the same floor, in the same hall, very close to one another. The small suites are perfect for a couple, but I would refrain from saying it was large enough, even for a small family. A larger single room would for a couple with a small child. The unit was very clean. We had a fan that needed repair. I notified the front desk and within a couple of hours it was working fine, like new. The front desk staff is exceptionally nice and polite. There is a washer and dryer room on site. We played pool while waiting for our clothing to go through the cycles and then dry. One thing that I feel is very important for a hotel guest to remember. Things happen that are out of the control of the office. There is no need to fuss. They know about it, and will fix it ASAP. The week we were there a sensor on the elevator went out. This is not something that they have in stock, and the elevator company then becomes dependent upon their suppliers. They offered to have people there to help with your luggage when you checked out. They offered to anyone a trick that made the elevator work. They were doing the best they could, Giving the hotel staff grief of over an issue that is out of their control will not get it fixed faster. If you need help, ask for it. If not, then just go on about your business. They will have it fixed as soon as they can. Thank you to Devon and the hotel staff for a very nice stay. You have a lovely hotel in a very nice location. Santa Fe was a great place to spend the first week of our vacation.