酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We’re sorry to hear about your concern regarding the room rate and understand how that may have affected your experience. Please rest assured that our rates may vary depending on demand and availability, and we truly regret any inconvenience caused.On a brighter note, we’re glad to know you enjoyed the cleanliness of our room, the facilities, the friendly service, and the beautiful view from Level 21. We truly appreciate your kind words and are delighted to hear that you would consider staying with us again.We look forward to welcoming you back to Citadines Tanjung Tokong Penang.Warm regards,The ManagementCitadines Tanjung Tokong Penang
酒店回复: Dear Avery_Zhan, Thank you for sharing your feedback. We’re glad to hear you found our location convenient and enjoyed the room and nearby food options. We apologize for the confusion regarding the check-out time and will review our communication to ensure clearer guidance for future guests. We hope to welcome you back soon!Best regards, Serena | Residence Manager
酒店回复: Dear Valued Guest,Thank you for your feedback and for choosing Citadines Tanjong Tokong Penang. We are delighted to hear that you had a comfortable stay.We apologize for the flickering lightbulb and will have our team address it promptly. Regarding the washing and drying charges, we would like to note that the rates are in line with standard prices for similar services nearby, though we understand your concern.We truly appreciate your comments and look forward to welcoming you back for another great stay.Warm regards,Serena | Residence Manager
酒店回复: Dear Valued Guest,Thank you for your wonderful rating! We’re glad you enjoyed the room, balcony view, and the convenience of the kitchen.We appreciate your feedback regarding the hot water and parking and will review these to improve our guest experience. We hope to welcome you back soon!Warm regards,Serena | Residence Manager
酒店回复: Dear Easy Lueng,Warmest greetings from Citadines Tanjung Tokong Penang.Thank you for sharing your positive review with us. We are delighted to know that you enjoyed the brightness and spaciousness of our rooms, as well as the views of both the sea and the surrounding neighborhood.We truly appreciate your kind recommendation and are glad that our convenient location and nearby facilities added comfort to your stay.It was our pleasure to host you, and we look forward to welcoming you back again soon.Yours sincerely,The ManagementCitadines Tanjung Tokong Penang
入住时酒店价格比预定前一天降价了，也没有给提升，心理有点不舒服！酒店周围有很大的超市和各种饮食店，还在附近剪了看似高档却不满意的发型。避雷。游泳池健身房都很精致，房间很干净，服务人员都很友善，21楼景色很宜人，下次来还会选择！
这家酒店的位置不在游客聚集区，需要公交半小时，车站就在酒店门口很方便。去北部海边比较近，附近都是居民区，有很多宝藏美食。
室内还不错，装饰比较新，但比较简单。
唯一的bug是携程上写下午两点退房，前台却说12点。
很好，住的挺舒服，就是有一个灯泡坏的，一闪一闪，还有酒店用他们洗衣机挺贵的，洗要20元，烘干20元，还是挺贵
这家酒店是新开的，干净又宽敞。不过咖啡厅还在装修中。办理入住的员工很友好，也很灵活。你可以把车停在酒店门前的路边。酒店靠近主干道，步行即可到达美食广场和Island Plaza。带厨房的公寓式客房棒极了，房间用电视柜隔开，让我感觉像在家一样。健身房也很干净，还能看到海景，设备齐全。游泳池就在健身房旁边，但如果是很多人一起用，室内泳池会显得不够大。酒店还提供投币式洗衣机和烘干机，都在15楼。所有员工都很乐于助人，也很友好。我们还会再来的。
这家酒店很新，也非常干净，住着很舒服。考虑到房间宽敞，性价比很高。我们预订的房间还带小厨房，这绝对是一个加分项。地理位置也很方便，开车去乔治市只需一小段路。
有几点需要注意：酒店门口虽然有一些停车位，但停满后就只能使用升降式停车位了。如果前面已经有车排队，可能需要等上一段时间。另外，我下午去游泳池的时候，水看起来有点浑浊，而且出乎意料地是咸的。
总的来说，这是一次性价比很高的住宿体验，但仍有改进空间。
冷气冷
房间美
阳台看出去风景美
热水用久了会感觉没热水
有炉灶可以自己做食物
大型车只能停路旁边
这是我们第二次入住，我们喜欢这里，因为房间很大，还有餐桌，方便我们在房间里用餐（可以避开外面拥堵的交通）。停车位也足够住客使用。
不过，有一点需要改进：请务必分配正确的房间，因为我们总是被分配到错误的房间，需要回到前台更换。
这是一家新酒店，地理位置极佳。步行2分钟即可到达Vantage Point和iSantoriny，那里有许多不错的餐馆、咖啡馆、按摩店和美发沙龙。
驱车2分钟可达Strait Quay和Island 88。到Batu Ferringhi只需20分钟。地理位置非常优越。
房间很干净。但泳池很小，中间还有柱子，不适合儿童游泳——如果只是泡泡水还可以。健身房很宽敞。
酒店内没有餐厅，只有一个即将关闭的小面包店。早餐只提供面包店的一杯咖啡和一个面包。
房间很大👍👍
服务很迅速。
位置对于自驾的人来说很方便。我没有做太多攻略，所以不确定附近有没有什么旅游景点。
房间里没有水，你需要拿着水壶到电梯附近的区域自己去接水。
凌晨三四点左右有噪音，我不确定是什么，但好像是从浴室传出来的。在我睡着之前，好像有人试图开我们的门，或者可能是隔壁房间的声音。有点吓人。
屋内灯光满分，整体宽敞明亮。朝西可以看见当地民居建筑群，朝北可以看见海。grab到乔治市10RM左右。
如果你不是一个追求一定住在攻略推荐区域酒店的人，比较推荐，周围居民区配套设施也较完善。