酒店回复: Dear Valued Guest,Thank you very much for choosing The Skye Phnom Penh Hotel and for sharing your wonderful feedback. We’re truly delighted to know that you enjoyed our service and environment. Your kind words motivate us to keep improving. We look forward to welcoming you back soon! ---The Skye Phnom Penh Hotel Management Team
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We are sorry to hear that To ensure we recommend you contact the hotel through contact information provided by the platform, we will do our best to assist your request.The Skye Phnom Penh Hotel Management Team
5.0分
豪华大床房
独自旅行
酒店属于新开的,房间挺干净,也很大,楼顶游泳池,健身房,早餐厅,不错
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酒店回复: Dear Valued Guest,Thank you very much for choosing The Skye Phnom Penh Hotel and for sharing your wonderful feedback. We’re truly delighted to know that you enjoyed our service and environment. Your kind words motivate us to keep improving. We look forward to welcoming you back soon! ---The Skye Phnom Penh Hotel Management Team
酒店回复: Dear Valued Guest,Warmest greeting from The Skye Phnom Penh Hotel We sincerely apologize concerning non-cancellable or non-refundable , so the system cannot process a direct refund or cancellation. However if your future rescheduling of date change. May I have your room number ?, we would be happy to assist you with providing other support. Thank you for your understanding and support —— The Skye Phnom Penh Hotel Management Team
酒店回复: Dear Valued Guest,We’re truly sorry to hear that your experience with our front desk did not meet expectations. We’ve already addressed this issue with our staff and will reinforce service training to prevent recurrence. We sincerely hope you’ll give us another chance to provide a better experience next timeWe sincerely apologize that your recent stay did not meet your expectations. Your feedback has been shared with our housekeeping team for immediate improvement. Thank you for bringing this to our attention—it truly helps us enhance our service. We hope to have another chance to serve you better in the future. ---The Skye Phnom Penh Hotel Management Team
5.0分
豪华双床房
商务出差
干净,新酒店
卫生:干净
环境:干净
服务:好
但是酒店周没什么店铺,晚上不敢出门,附近🈶园区
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酒店回复: Dear Valued Guests,Greeting from The Skye Phnom Penh Hotel & ApartmentsIt is honor to do thank you and appreciated for your very good day experience for your stay with our property.We do hope to host you again in the future and please best wish to you for your very nice next trip.From our best regards,The Skye Phnom Penh Hotel & Apartments
每次来金边的都住这里。卫生条件可以,早餐凑活能吃。前台服务很好!离永旺2挺近,吃饭购物什么的很方便。楼顶有健身房和泳池每次来金边的都住这里。卫生条件可以,早餐凑活能吃。前台服务很好!离永旺2挺近,吃饭购物什么的很方便。楼顶有健身房和泳池,而且顶层平台赏夜景挺好的,而且顶层平台赏夜景挺好的
酒店位于金边TK区附近,周边餐厅不多。但因为是新酒店,所以非常干净,还提供早餐,非常棒!乘坐嘟嘟车10-15分钟就可以到达附近的餐馆。酒店入口附近有便利店,很方便。
看上去很干净 掀开被子 床单完全没有更换 脏的要死 黄色的不明水渍圈 加上卷曲的不知名毛发 国人懂得都懂哈 还有一些不知道是什么的渣子 恶心的要死 膈应的要死 半夜还没有客房服务 前台自己来换的床单和被子 恶心的穿着衣服睡了一晚上 只能说金玉其表败絮其中 而且早上又跟前台反应 一句道歉没有
当天我行程有变动,我第一时间去申请取消订单,没取消成功,一直到明天可以退房的时候平台客服才联系到我,为什么我当天取消不处理,一直拖到我可以退房的时间才去处理,那个时候有什么用? 态度一直拖拖拉拉的
酒店属于新开的,房间挺干净,也很大,楼顶游泳池,健身房,早餐厅,不错
相比金边的酒店,房间不大
饮用水是玻璃瓶灌装的,有的胆怯
刚建成的酒店,环境很新,服务差点节奏,餐饮一般
离永旺2公里多,看似不远,但在柬埔寨这样的东南亚气候里,顶着大太阳走还是很虐。
打的嘟嘟车,单程2.5美金。
简直就无法理解,由于是凌晨订房,没有注意看时间,定成了第二天的,无法入住,就线下付美金办理了入住,价格是线上的两倍,然后预定错的都没有入住也无法退款无法取消无法更改时间,太恶心了
酒店很干净,卫生间水压也很好,员工们都很亲切。早餐是自助餐,种类丰富。屋顶的游泳池分为儿童区和成人区,所以也很适合家庭入住。酒店周围有7-Eleven,走大概600米还有超市,住在这里非常方便。下次还会想再来这家干净的酒店。
网上明明写的14:00前退房,12:00就开始打电话 一直打好几个,都说了会下来缴费续住,要么就加超时费,就是非要一分钟打一个电话的催你,早上九点多才睡困得不行,体验感极差,而且房间内没有垃圾桶,只有厕所有一个垃圾桶。洗澡也是一个浴缸,花洒在里面,还要站进去洗。
干净,新酒店
卫生:干净
环境:干净
服务:好
但是酒店周没什么店铺,晚上不敢出门,附近🈶园区