酒店回复: Hi Jianggelizi, You’re very welcome and thank you for the feedback. We’re thrilled to know you had a memorable stay and enjoyed both the design and the view. Our team always loves hearing that their efforts made a difference. We can’t wait to welcome you back to lyf Penang for another fantastic experience. Have an awesome day - Nixon/lyf Champion
酒店回复: Hi, Happy New Year 2026 & Thank you for taking the time to share your experience. We are truly sorry to hear about your dissatisfaction and the discomfort you experienced during your stay. We sincerely apologize for the frustration caused by the window room layout and the lack of privacy you encountered. Your feedback regarding the visibility from outside and the feeling of having to keep the curtains closed is completely understood, and we acknowledge that this did not meet your expectations especially given the additional cost you paid. We also regret that the room change process added to your frustration. Our intention in offering an alternative room was to improve your comfort, not to inconvenience you or make you feel blamed in any way. We are very sorry if our communication or handling of the situation came across otherwise. Please rest assured that your comments have been taken seriously and will be reviewed by our management team, particularly regarding room assignment, pricing transparency, and how we handle guest concerns on-site. Your experience highlights areas where we clearly need to improve. Once again, we sincerely apologize for the unpleasant stay you had. While we understand your disappointment, we truly appreciate you bringing this to our attention, as it helps us work toward providing a better experience for future guests. Have a great day - Nixon/lyf Champion
酒店回复: Hi Shiliupiaoxiang, Thank you for your kind review and support. We’re glad you enjoyed the breakfast concept and found the nearby bakery options convenient. It’s also great to hear that you appreciated the new facilities and the dedicated driveway for easy pick-up and drop-off and we’re happy it added comfort to your stay. Hope to welcome you back again soon. Have a great day - Nixon/lyf Champion
酒店回复: Hi XueFeng1025, Thank you for your kind review and perfect score. We’re glad you found the room clean and well laid out. Happy to hear the coin-operated laundry room was a helpful addition to your stay as well. We hope to welcome you back again soon. Have an awesome day - Nixon/lyf Champion
酒店风格独特时尚,工作人员服务态度很好,酒店对面就可以看海
不太明白我订有窗的意义是多付每天60块,然后还是需要关着窗户?
因为窗户外是公园随时会有人经过,并且我还可以清清楚楚看到对面的房间里面的东西和人。每一间房间都是紧闭窗户的,我觉得非常不值得多付这RM 180+++块钱。
最后与trip沟通,酒店说可以给我换房,请问???谁有空一直搬来搬去??最后还责怪我没有换房间他们等了一整天??
请问你们如果不安排这种奇葩房间谁需要换房??
反正很不满意,住的非常不舒服非常恶心!这种房间本来就不应该存在在他们的选项中!
酒店的早餐要去到旁边独立的一家面包咖啡店。有三种可选。酒店比较新。所以各种都还不错。酒店门口有专用车道。上下车方便。
我回老家探亲,决定在 lyf Georgetown 住一晚。说实话,我没想到它会这么棒!整个地方散发着复古又现代的美感,明亮的色彩和充满创意的装饰让你忍不住想在每个角落拍照。对于喜欢捕捉美学瞬间的人来说,这里绝对是“每日穿搭(OOTD)”的天堂。
办理入住手续很顺利,工作人员友善又乐于助人,整体氛围超级放松,非常适合短期度假甚至是“边工作边度假(workcation)”。酒店设施很齐全,你能想到的舒适住宿所需的一切这里都有。公共区域干净且设计时尚,我真的很感谢他们为保持这种氛围和清洁度所做的努力。
不过,我认为有一点小小的改进可以让住宿体验更好——如果酒店能在浴室里添加一些空气清新剂或香薰,那就太棒了。这样会让房间在走进时感觉更清新、更放松。
总的来说,我非常享受在这里的短暂住宿。它舒适、上镜,物有所值。下次再来槟城,这里绝对是我会考虑再来的地方 👌🏻
房间干净,布局完美,有收费洗衣房
我最近入住了LYF酒店的316号房,这次的房卡经历让我非常沮丧。当我回到房间时,发现房卡失灵了。我前往前台(M-GS)寻求帮助,他们给了我一张新卡。然而,新卡依然无法使用。
前台工作人员随即联系了安保人员(F-SEC)寻求支援,但等待时间过长。我在楼上等了将近15分钟,期间没有任何人告知我进展。当我下楼查看时,惊讶地发现安保人员竟然在我不在场的情况下去了我的房间。前台工作人员后来告诉我,安保人员确实在我不在场的情况下去了我的房间。
更糟糕的是,安保人员在我不在场的情况下试图打开房门,这让我对酒店的安全协议产生了一些疑虑。尽管他们做了努力,房门仍然打不开。
总的来说,这次入住体验被糟糕的沟通、漫长的等待时间和值得商榷的安全程序所破坏。我希望酒店能采取措施改进服务,确保客人在入住期间感到安全和受到支持。
整体不错!地理位置很棒!麻雀虽小 五脏俱全!很适合小情侣,交通便利!干净卫生!值得推荐!下次再来!
设施:齐全
卫生:干净
说实话,我第一次遇见没有入住带领带领的前台,而且都没有会说中文呀,比评价好一点的是没有收押金,当时现金不是很够,房间很小,特别是洗浴室,只能我一个人,甚至不能转身,房间里面没有梳子是我特别疑惑的一点,这个价格有点高了,服务也不是特别满意,不是很值
优点:位置便利,有停车门廊,方便Grab叫车接送,员工也很友好。
缺点:酒店似乎是新近装修的,但维护方面似乎已经跟不上了,或者说有些硬件设施需要改进。
例如,可能由于淋浴区的瓷砖质量问题,水排不出去,容易积聚,导致瓷砖变色,硅胶上出现黑斑,让人感觉没有想象中那么干净。
此外,我们房间通往卫生间的推拉门关不严(因此也无法上锁),这对于许多旅客来说可能会是个问题。
最后,房间的通风不太理想,每次进房间都会闻到一股潮湿的味道。
我们在 lyf Gergetown 度过了愉快的时光。所有员工都非常友好,乐于助人。房间虽然有点小,但床非常舒服。环境也十分干净。酒店离 Chagee、Kenny Hills Bakers 和一些中餐馆只有几步之遥,所以附近不愁没有美食选择。酒店也离张弼士故居(蓝屋)很近,你可以在去酒店或回酒店的路上拍些照片。下次来槟城,我一定会再来的!