酒店回复: Dear Guest,Thank you for your fantastic 10/10 review! We are thrilled to hear that you found great value in your stay and enjoyed the beach, nearby food court, and convenient shopping.It’s wonderful to know that our location and facilities made your stay so enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear Guest,Thank you for your wonderful 10/10 review! We’re thrilled to hear that you enjoyed the spacious rooms with sea views, our pool, beach, and gym, as well as the daily housekeeping service.It’s great to know that you found our hotel excellent value for money and appreciated the nearby convenience stores and restaurants. We also appreciate your note regarding the distance from the airport and will keep this in mind for future guests.We look forward to welcoming you back for another memorable stay!Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear Jerry1736,Thank you for your fantastic 10/10 review! We’re glad you enjoyed our location near Batu Ferringhi Beach and Moonlight Bay, as well as our own beach with its charming seashells.We appreciate your feedback regarding the distance to George Town and Penang Hill, and we hope it didn’t affect your overall experience. We look forward to welcoming you back for another relaxing stay.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear Celine Kee,Thank you for sharing your detailed feedback. We’re glad you enjoyed the early check-in and found our new facilities convenient, especially the AI assistant feature.We sincerely apologize for the AI assistant not responding after the first day and appreciate your suggestions regarding more seating by the pool and balcony, as well as a playground for children. Your comments have been shared with our team as we continually work to improve our guest experience.We appreciate your input and hope to welcome you back for an even better stay in the future.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear july-fly,Thank you for your fantastic 10/10 review! We are thrilled to hear that our room amenities exceeded your expectations and that you found our hotel conveniently located between the city center and the beach.It’s great to know that getting around Penang with Didi and Grab made your stay even easier and more enjoyable. Your kind words about our location and facilities mean a lot to our team, and we’re delighted that you were able to explore everything the area has to offer with ease.We look forward to welcoming you back for another comfortable and memorable stay soon.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear Run-fast,Thank you for your wonderful 10/10 review! We’re delighted to hear that you enjoyed the clean and tidy room, sea view, beautiful pool, and our friendly staff.It sounds like you had an exciting surprise with the ‘Nisha’ crew and stars – what a fun experience! We look forward to welcoming you back for another memorable stay.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive

酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you and your family enjoyed our beautiful beach, pool areas, and the special touches like the heart-shaped floats.We truly appreciate your recommendation and look forward to welcoming you back for another memorable family stay.Warm regards,Ambigaiselvi MuniyandeGuest Experience Executive