酒店回复: Thank you for choosing Caesars Virginia and thank you for your honest feedback. We apologize that your experience was less than satisfactory, but we will use your feedback to improve our service. Again, thank you so much for choosing Caesars Virginia!.
酒店回复: Thank you for choosing Caesars Virginia and thank you for your honest feedback. We apologize that your experience was less than satisfactory, but we will use your feedback to improve our service. Thank you for taking our call. As discussed your incidental deposit and resort fee has been credited back to your account based on your Diamond status. Again, thank you so much for choosing Caesars Virginia!.
5.0分
其他
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Beautiful property. Spa was lovely, DIning options were good. Staff was hit or miss. One dealer in particular had a bad attitude as well as some of front desk. Bartenders, housekeeping and spa attendants were all very nice.
5.0分
家庭亲子
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Beautiful place, excellent staff, very clean. Will come back 100%. Dave Ramsey’s Kitchen was worth every penny. Favorite place I’ve ever stayed. My husband and I were both very pleased.
3.0分
其他
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Comfy - nice to have valet included in stay - but had an issue with power outlet and lighting in the bathroom trying to get ready for an event and no one ever came to fix it and I had to get ready in the dark.
5.0分
家庭亲子
Overall, this is a great property. The only negative is the air filtration system doesn’t handle the cigarette smoke effectively.
4.0分
其他
Very nice rooms, good enough service they brought you stuff if you needed it, good Internet, and USB plug-ins, but they could use a louder bathroom fan,
4.0分
情侣出游
Newness was nice, but a problem with a bathroom plug that kept shorting out happened twice in a 2 day stay.
5.0分
其他
It was well kept. The pool area was beautiful! I didn’t see a piece of trash anywhere! I enjoyed watching guests having fun.
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酒店回复: Thank you so much for your feedback! We can't wait to welcome you back to Caesars Virginia!
酒店内有人吸烟，这让我们以后再也不会来了。餐饮选择不多，而且餐厅人手不足。
由于是新建的，所以很干净，但看起来不太专业，浴室里还粘着蓝色的油漆胶带。
我们在拉姆齐厨房吃了晚餐，85美元的肋眼牛排太咸，而且调味过度，炸鱼薯条的鱼好像煎了好几遍。酒店里的食物和饮料价格过高。
当**犯错时，********和主管需要改进对玩家的处理方式。
我支付了一晚230美元的住宿费，结果又被额外收取了192.99美元和43.34美元。我对这些“隐藏”费用非常不满，感觉自己被凯撒弗吉尼亚酒店（不是Travelocity）骗了。
Beautiful property. Spa was lovely, DIning options were good. Staff was hit or miss. One dealer in particular had a bad attitude as well as some of front desk. Bartenders, housekeeping and spa attendants were all very nice.
Beautiful place, excellent staff, very clean. Will come back 100%. Dave Ramsey’s Kitchen was worth every penny. Favorite place I’ve ever stayed. My husband and I were both very pleased.
Comfy - nice to have valet included in stay - but had an issue with power outlet and lighting in the bathroom trying to get ready for an event and no one ever came to fix it and I had to get ready in the dark.
Overall, this is a great property. The only negative is the air filtration system doesn’t handle the cigarette smoke effectively.
Very nice rooms, good enough service they brought you stuff if you needed it, good Internet, and USB plug-ins, but they could use a louder bathroom fan,
Newness was nice, but a problem with a bathroom plug that kept shorting out happened twice in a 2 day stay.
It was well kept. The pool area was beautiful! I didn’t see a piece of trash anywhere! I enjoyed watching guests having fun.