酒店回复: Dear 206050****, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Luang Prabang.Kindly allow me to explain to our viewers, Luang Prabang prices indeed go up during the peak season, as it is the period of the Chinese and Vietnamese New Year festivities. Other periods will certainly propose lower prices. I would like to point out that we avoid disposable items such as slippers as part of our sustainability commitments. Furthermore, the shampoo we provide is also conditioner, also following our sustainability policies.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Luang Prabang. Kind regards,GuillermoGeneral Manager
酒店回复: Dear 凤凰城高适, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at U Luang Prabang did not meet your expectations.While we are indeed a new hotel, open in December 2024, I am sorry this was not perceived during your stay. Kindly allow me to add that our buffet features a large variety of local and international items, three hot dishes, and several options of eggs and local soups to be ordered a la carte.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, GuillermoGeneral Manager
4.8分
豪华园景带浴缸房（24小时全天使用）
情侣出游
2024年12月新开的酒店 设施很新 房间有小型电热水器 不用担心热水问题
酒店位于琅勃拉邦主街 门口就有布施的地方 酒店提供免费自行车 出行也很方便
除了没有泳池外 其他都很好 有机会会再去
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酒店回复: Dear 悠悠桑-, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Luang Prabang, and indeed we are all hoping to welcome you again in the near future!Kind regards,GuillermoGeneral Manager
酒店回复: Dear 宋爱萍, Thank you for taking the time to share your feedback with us, we are all so happy to hear you had a pleasant stay at U Luang Prabang!It will be a real pleasure welcoming you back, as it was hosting you during your recent time with us. We all look forward to seeing you soon again!Kind regards,GuillermoGeneral Manager
酒店回复: Dear 1376108****, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at U Luang Prabang did not meet your expectations.While most of the guest reviews praise on our team, I regret the experience you encountered was not satisfactory. Rest assured I will personally look into this tomorrow.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, GuillermoGeneral Manager
酒店回复: Dear dazhuyu****, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Luang Prabang, enjoying our location and service. We particularly loved your kind words about our team and efforts.We look forward to welcoming you back on your next visit to Luang Prabang.Kind regards,GuillermoGeneral Manager
酒店回复: Dear 雷丁柴绍, Thank you for taking the time to share your feedback with us, we are so happy to hear you had a pleasant stay at U Luang Prabang, and we cannot wait to welcome you back on your next visit to Laos!Best regards,GuillermoGeneral Manager
4.5分
豪华池畔景观房（24小时全天使用）
家庭亲子
世外桃源、早餐好吃
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酒店回复: Dear Sanhuanyingcikesan, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Luang Prabang and that you enjoyed so much our breakfast!We are all looking forward to welcoming you in a future trip to Laos!Warm regards,GuillermoGeneral Manager
酒店好看的，服务很好，但是硬件卖这个价格确实高了，不过朗布拉邦的酒店都贵，也不知道为什么？！
酒店位置没得说，就在洋人街上，干什么都方便。
酒店只有提供人字拖，没有一次性拖鞋，注意哦，也没有护发素！
酒店设施还是旧了点，厕所的设计要命，没有淋浴房而且淋浴只能坐在很小的浴缸里吗，厕所的门开着会撞到在上厕所的，酒店维持的属于干净，但是设施老旧不像2024年装修，春节价格也很贵，水槽也很小的 床还是挺大 ，根本没有园景，早餐品种很少的，床角的木头很锐利 女儿还被撞到了很疼 和酒店提了也没用
2024年12月新开的酒店 设施很新 房间有小型电热水器 不用担心热水问题
酒店位于琅勃拉邦主街 门口就有布施的地方 酒店提供免费自行车 出行也很方便
除了没有泳池外 其他都很好 有机会会再去
位置佳，离湄公河或市中心只有几步之遥, 同时又很安静, 每天清晨一队队出家人托钵从门前经过, 乞食化斋, 成了景点，不少人等着拍照, 让人不自在.
房间里全是木制家具, 简单有效. 有咖啡机, 冰箱， 大床，大浴室，看上去住起来都很舒服.
早餐一部分自助，－部分点菜，4星级宾馆水平, 选项不多但应有尽有.
宾馆总经理每天找时间和客人聊天，从他那里获得很多信息: 好的饭店，好的风景地. 他和蔼可亲, 是个负责的好经理.
酒店就占个地理位置的优势，在洋人街背后离香通寺不远，早上直接在酒店门口就可以看布施，其他就没有可取之处了。楼栋之间离得很近，在房间也不会开门开窗，整个闷着。房间很小，淋浴要站在浴缸里，水还漏得到处都是，浴缸也不敢用，体验极差。水池打理得也不算干净，没什么美感，没有泳池，这个酒店就是升级版的青旅。工作人员也并不热情，check in时都没笑容，酒店设施和服务都不介绍。对它的定价来说，特别不推荐入住，性价比极低。
位置特别好，离夜市、皇宫、香通寺都很近，步行几分钟可达，而且不在主干道很安静，布施路过酒店门口，出门就可以参加。
酒店很新、服务很好、早餐也很不错。
房间略小，还有就是没有游泳池，总体还是非常不错的。
可以提前入住和延迟退房，早餐时间也很灵活。
地理位置优越，在市中心，所有员工都很友善。
花了一百多块钱，却获得了最大的满足感。
很想去体验一下其他地区的U酒店。
位置在镇中心，步行可达很多餐馆咖啡店，布施就在门口。服务很好，态度很客气。房间小而精致。早餐也很好。
世外桃源、早餐好吃
酒店环境优美，房间也很整洁。早餐非常棒，咖啡、果汁和水果都很好。U-hotel 超出了我们的预期，下次还会再来。