酒店回复: Dear valued guest,Thank you very much for your kind review. We are truly pleased to know that you enjoyed your stay with us and found our hotel clean, well-located, and supported by good service. It is also wonderful to hear that our breakfast met your expectations. Your positive feedback is a great motivation for our entire team to continue delivering excellent experiences. We look forward to welcoming you back again in the near future.Warm regards,Management Model J Hotel

酒店回复: Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by noise in the premium room and the condition of the smoking rooms. Your comments are very important and will help us improve the comfort and quality of our accommodations.We are glad to hear that our Front Desk team was able to assist you patiently throughout the room changes, and we truly appreciate your recognition of their efforts.We understand that your stay was for a short layover, and we hope to have another opportunity to provide you with a more pleasant experience in the future. Your feedback regarding room placement and cleanliness has been shared with the relevant departments for immediate improvement.Thank you once again for your honesty and for staying with us.Warm regards,Management Model J Hotel

酒店回复: Dear valued guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed your stay and appreciated our front desk team’s excellent English communication, breakfast service, and convenient location near the airport. We are especially pleased to know that our team was able to accommodate your extended stay comfortably and fairly, your kind words truly motivate us to continue delivering honest and guest focused service.It was a pleasure having you with us, and we sincerely look forward to welcoming you back again in the future.Warm regards,Management Model J Hotel

酒店回复: Dear valued guest,Thank you very much for your lovely review. We’re happy to hear that our room reminded you of a Hanting Hotel back home and that the laundry facilities made your layover more convenient and comfortable.It’s also great to know that you had a positive experience with our free airport shuttle service your kind words about the driver mean a lot to us. We’re glad you enjoyed the morning refreshments as well, especially the coffee and hot noodle soup to start your day.We truly appreciate your feedback and look forward to welcoming you again on your next visit.Warm regards,Management Model J Hotel

酒店回复: Dear valued guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience and disappointment you experienced during your stay. It is never our intention to cause confusion or dissatisfaction for our guests.We deeply regret the misunderstanding regarding our shuttle service. Our current policy provides a complimentary drop-off to the airport, while pick-up service may involve a separate charge. However, we truly understand how the inconsistent information caused frustration, and we will ensure clearer communication moving forward so this does not happen again.We also apologize for any unpleasant interaction with our staff and for not meeting your expectations regarding breakfast. Your comments have been shared with our management and team for immediate review and improvement in both service and hospitality.Warm regards,Management Model J Hotel

酒店回复: Dear valued guest,Thank you very much for sharing your kind feedback. We’re delighted to know that you had a great stay and found our hotel’s location near the airport convenient. It’s wonderful to hear that you enjoyed our modern and clean rooms, as well as the warm hospitality from our team. We’re also glad that the in room facilities, especially the universal power outlets, made your stay more comfortable and hassle free.Your positive comments truly mean a lot to us and motivate our team to keep delivering excellent service.We look forward to welcoming you back again on your next visitWarm regards,Management Model J Hotel

酒店回复: 尊敬的客人： 非常感谢您给予我们如此精彩的评价。我们很高兴得知您喜欢我们舒适宽敞的客房，以及我们接待团队的热情款待。很抱歉，由于您提前退房，我们未能为您准备早餐，希望您下次入住时有机会享用。 我们非常感谢您的好评，并期待再次欢迎您的光临。 此致， Model J Hotel 管理层

酒店回复: Dear valued guest,Thank you for sharing your detailed feedback, We’re glad to hear you found our hotel convenient for your layover and appreciated the ease of arranging airport transfers via WeChat or WhatsApp. It’s great to know you enjoyed the clean and well-maintained rooms, as well as the accessibility to nearby destinations like PIK. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Warm regards,Faid KhasaniFO manager

酒店回复: Dear valued guest,Thank you very much for your kind and detailed review, We’re delighted to know that you always feel comfortable staying with us and that you consider our hotel the best value for money near the airport. It’s wonderful to hear that you enjoy the welcoming atmosphere and the special touches that reflect a Chinese feel , especially our delicious tea eggsWe truly appreciate your continued trust and loyalty as your first stop in Indonesia. We look forward to welcoming you again soon and making your next stay just as pleasant and memorableWarm regards,Management Model J Hotel

酒店回复: Dear Valued Guest,Thank you for taking the time to share your positive experience regarding your recent stay at our hotel. We’re glad to hear that you found our hotel to be a good value for business travel and appreciated the cleanliness of the room and our breakfast offerings. We understand your comments regarding the surrounding area and the limited dining and shopping options, and we’ll be happy to recommend nearby alternatives or delivery options for your convenience on your next stay. Your feedback is invaluable in helping us continue to improve and ensure a pleasant stay for all our guests.We look forward to welcoming you back during your next transit through Soekarno-Hatta airport.Best Regards,Aby MutamamGuest Service Agent