This place was amazing to stay at. The rooms were great with beautiful views. It had 2 restaurants but it was also close to other places to eat around town
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酒店回复: Thank you, Kristopher! We're so glad you had an amazing stay and enjoyed the views, our dining options, and the convenient location. We hope to welcome you back to Hotel Polaris again soon!
5.0分
家庭亲子
Room was very clean - except - we had a stunning view of USAFA and had to clean handprints off of the window to enjoy it.
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酒店回复: Thank you for your feedback. We're glad you enjoyed the beautiful view of the USAFA from your room, and we apologize for the oversight with the window. We’ll be sure to address this with our team to ensure every detail matches the high standards we aim to provide. We hope to welcome you back to Hotel Polaris soon!
5.0分
情侣出游
Hotel is beautiful. Better than a resort. Lots of sitting areas with floor to ceiling windows everywhere. 5*
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酒店回复: Thank you, Carol! We're thrilled you enjoyed the beauty of the hotel and all the thoughtfully designed spaces. Your review means the world to us, we hope to welcome you back to Hotel Polaris again soon!
4.0分
家庭亲子
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The property was very beautiful and there is nothing to say about it. I was a bit disappointed in the accommodating style of the staff. They were the most accommodating but we were able to adjust.
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酒店回复: Thank you for your thoughtful feedback, Tamolyn. We’re so glad you enjoyed the beauty of the property, and we appreciate you sharing your experience with our team’s service. While we’re happy you were able to adjust, we always strive to offer a more seamless and attentive experience. Your comments help us do just that, and we hope to welcome you back for an even better stay next time.
5.0分
商务出差
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Just an amazing property. Wonderful views of Pikes Peak and the Rockies. Super ultra clean and nice spaces everywhere. Excellent food at the restaurants, excellent drinks and service at the bar. The rooms are top notch in style and comfort. Cannot recommend this unique place more. Don't forget to book the flight simulator!
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酒店回复: Thank you, Matt! We're thrilled to hear you had such a standout stay, from the stunning views to the thoughtful design, dining, and flight simulator experience. Your kind words mean the world to our team, and we truly appreciate the recommendation. We hope to welcome you back to Hotel Polaris again soon!
5.0分
其他
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Definitely would stay again!
What a beautiful hotel with amazing views of the mountains and plenty of amenities whether in the hotel itself or nearby. Room was beautiful, clean and quiet. I called and used the automated guest services option from my room and requested additional coffee creamers. Ninety minutes later I called again since I still hadn’t received them and an hour after my second call I it the Do Not Disturb sign back on my door and went to bed. Never got the creamers
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酒店回复: Thank you for your kind words, Tami, we’re so glad you enjoyed the views, your room, and the overall experience at Hotel Polaris! We're truly sorry to hear about the delay with your in-room request and appreciate you bringing it to our attention. Your feedback helps us improve, and we’ll be sure to share it with our team so we can do better next time. We look forward to welcoming you back for an even smoother stay.
5.0分
其他
Beautiful property, everything is nice and updated. Clean also. The views are amazing and staff was great. I absolutely recommend this hotel
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酒店回复: Thank you, Kali! We're so happy you enjoyed the beautiful views, updated spaces, and warm hospitality. Your recommendation means the world to us, we’d love to welcome you back to Hotel Polaris anytime!
4.0分
家庭亲子
We loved it! The sushi upstairs was delicious. I’ll be back for more. The beds were firmer than we like but it was beautiful, delicious and lovely.
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酒店回复: Thank you, Amanda! We’re so glad you loved your stay and enjoyed the sushi, our Aviator offerings are a guest favorite! We appreciate the note on the beds and hope to welcome you back soon for another delicious and relaxing visit.
酒店回复: Thank you, Ron! We're so glad you enjoyed the quiet comfort of our rooms, the friendly service, and the delicious food. And we love hearing that you had fun with the flight simulator, it's one of our favorite experiences too! We hope to welcome you back to Hotel Polaris soon.
3.0分
其他
There was hair from the guest before me in bathroom I was told by front desk staff they would take care of it, but they didnt
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酒店回复: Thank you for sharing your experience, Consuelo. We’re truly sorry to hear this was not properly addressed during your stay. That’s not the standard we hold ourselves to, and we appreciate you bringing it to our attention.. We hope you'll consider giving us another chance to provide the experience you deserve.
This place was amazing to stay at. The rooms were great with beautiful views. It had 2 restaurants but it was also close to other places to eat around town
Room was very clean - except - we had a stunning view of USAFA and had to clean handprints off of the window to enjoy it.
Hotel is beautiful. Better than a resort. Lots of sitting areas with floor to ceiling windows everywhere. 5*
The property was very beautiful and there is nothing to say about it. I was a bit disappointed in the accommodating style of the staff. They were the most accommodating but we were able to adjust.
Just an amazing property. Wonderful views of Pikes Peak and the Rockies. Super ultra clean and nice spaces everywhere. Excellent food at the restaurants, excellent drinks and service at the bar. The rooms are top notch in style and comfort. Cannot recommend this unique place more. Don't forget to book the flight simulator!
Definitely would stay again!
What a beautiful hotel with amazing views of the mountains and plenty of amenities whether in the hotel itself or nearby. Room was beautiful, clean and quiet. I called and used the automated guest services option from my room and requested additional coffee creamers. Ninety minutes later I called again since I still hadn’t received them and an hour after my second call I it the Do Not Disturb sign back on my door and went to bed. Never got the creamers
Beautiful property, everything is nice and updated. Clean also. The views are amazing and staff was great. I absolutely recommend this hotel
We loved it! The sushi upstairs was delicious. I’ll be back for more. The beds were firmer than we like but it was beautiful, delicious and lovely.
Extremely friendly staff. Quite. Modern. Comfy bed.
The food was delicious.
The flight simulator was a fun experience.
There was hair from the guest before me in bathroom I was told by front desk staff they would take care of it, but they didnt