酒店回复: Dear Guest,We sincerely apologize for the issues you encountered during your stay. We strive to provide the highest level of service, and it is clear we fell short during your visit.Regarding the bedding, while our linens are processed by a leading professional provider in Chiang Mai, it appears that during the current peak season, a lapse in quality control occurred. We would have been more than happy to replace these immediately had we been notified. Furthermore, we are currently restructuring our F&B team to improve our breakfast service, and we regret that you experienced the growing pains of this transition.To make amends, we would like to offer you a complimentary one-night stay. Please provide your booking ID and email address so we may contact you directly. We appreciate your feedback as it helps us improve.Best regards, EAIN@CNX
酒店回复: Dear Desireeee, Thank you for sharing your feedback. We are thrilled to hear you enjoyed our convenient location and found our staff enthusiastic! However, we sincerely apologize for the noise disturbance you experienced and basic breakfast, we appreciate your honest input as it helps us identify areas for improvement. We hope to have the chance to welcome you back for a more restful stay in the future. Best regards, Eain.
位置很好。楼下就是周六夜市。服务热情周到。还帮我们解决了噪音问题。早餐每天不一样。我特别喜欢吃他家的粥。
这是我住过最差最差最差最差的酒店,真的别来
卫生:我住的两人床 有头发 床单是发黑的,比火车上的都脏,感觉从来没有洗过
隔音:很差 清晰听到隔壁声音
早饭:叉子,黄油,鸡蛋你想吃什么都要一个一个问他要 杯子也很脏
真的很崩溃
酒店员工非常乐于助人。我住在二楼,他们帮我把行李搬到楼上,退房的时候又帮我把行李搬下来了。前台也非常给力,帮我接收了从普吉岛寄到清迈的邮件。他们不仅帮我查看邮件,还打电话给邮局询问具体投递时间。服务超级棒,非常热情好客。
酒店位置很便利,就在机场附近,马路对面就是周六夜市。最棒的是他们的服务——工作人员免费给我升级了房间,还很贴心地帮我安排了延迟入住和延迟退房。
酒店就在老城出门几百米就是夜市,房间装饰的很古老,老式木头的味道显示很有底蕴。房间大卫生间也很大。工作人员很nice,还有早餐。
酒店位置不错,离机场近,离夜市和古城近,人员也很热情,就是太吵了太吵了,窗户不隔音,房间有窗户一晚上都能听到外面的摩托车路过的声音,如果可以请选择没窗户的房间。早餐很简单不要有期待
一般,装修是工业废土风,楼下就是周六夜市。离古城也很近。只是每天早上路过的摩托车声音太大了,根本睡不了懒觉,工作人员会英文,不会中文。其他没什么了
服务很好,热情周到。推荐入住。特大床房视野开阔,住着很舒服。
我很喜欢。
物有所值。
房间里没有冰箱(走廊里有一个公共冰箱)。
也没有挂毛巾的钩子,我不知道该把毛巾放哪里。
房间很漂亮,家具虽然有些旧,但更像是复古风格,木质雕刻的细节非常有趣且美观。
床铺舒适度10/10。
总的来说,我推荐这家酒店。
泰式风格,浴室有热水和空调,出门就是夜市。购物来回穿梭,交通也比较方便。最重要的是性价比很高。
发布于泰国