酒店回复: Dear Guosiguniang,Thank you for your wonderful review and for choosing to stay with Dusit Princess Melaka. We’re delighted to hear you enjoyed your experience, and we appreciate your perfect ratings across the board. We’re pleased to hear that you loved the hotel’s cleanliness, our complete facilities and our convenient locations. We are also thrilled to hear that you enjoyed our gracious hospitality.It was our pleasure to have you with us, and we look forward to welcoming you back on your next visit to Melaka.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear widelia_anna,Thank you for taking the time to share your review and for choosing Dusit Princess Melaka. We’re pleased to know that you found our location convenient, the stunning view, the room amenities and that you enjoyed the pool service. Firstly, we apologize for the shortcomings you experienced, and rest assured that we are actively working on improvements. We regret to learn that some aspect did not meet your expectations. We recognize the importance of exceptional service, and we will be reinforcing training to ensure our team delivers essential assistance to all guests. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back in the future, demonstrating our commitment to providing a refined and memorable experience.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear Jingjieshiyuanbaomami,Thank you so much for taking the time to share your wonderful feedback about your stay at Dusit Princess Melaka! We’re absolutely delighted to hear that you felt right at home and enjoyed our spacious clean accommodation, our room amenities, the stunning view and the gracious hospitality from our team. Thank you so much on your comment about the hotel's central location where all the attraction nearby. It’s always our goal to provide a comfortable and memorable experience and knowing that we succeeded in making your stay special means the world to us. Your kind support means a lot to us, and we look forward to welcoming you back on your next visit to Melaka for more wonderful experience. Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear Valued Guest,Thank you for staying with us at Dusit Princess Melaka. We are grateful for your feedback.Your compliments about our gracious hospitality mean a lot to us. Your feedback encourages us to keep delivering the best experience to all our guests. However, we appreciate your feedback on the hotel décor and the authentic look of the hotel. We have opened our door on 7th December 2024 after a minor renovation of our rooms and parts of our public area, but we kept our nostalgic look of the hotel.It was our pleasure to have you with us, and we look forward to welcoming you back on your next visit to Melaka for a much-improved experience.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear BingBai,Thank you very much for taking the time to share your wonderful review, and for choosing to stay with us during your recent visit to Melaka. We are delighted to hear that you enjoyed a perfect stay and that your spacious room and the overall comfort contributed to a memorable experience.It is a pleasure to know that you found our team friendly, the pool area, the gym facilities and our exclusive Dusit Club Lounge added a small touch to your already fantastic stay. It is also great that you had experienced our “Christmas Market” and “Christmas Performance” at our lobby. We highly appreciate your compliment about our front desk and the cleanliness of the hotel. Additionally, i have brought up your comment about our TV channels to the concern department.Thank you once again for your kind words. We truly appreciate your recommendation and look forward to welcoming you back for another great stay.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear Bilishitameiquguo,Thank you for choosing Dusit Princess Melaka and for sharing such a beautiful review.We are truly honored to have welcomed you and sincerely appreciate your kind words about our hotel, and that you enjoyed the hotel’s location and your time at our award-winning Chinese restaurant, Long Feng and our delicious buffet breakfast.It’s great to know your stay was filled with cherished memories with our gracious hospitality and our team take great pride in creating exceptional experiences, and knowing they helped make your stay special brings us immense joy. We will be sure to share your kind words with Issabelle and the entire team.Thank you so much for your kind support. We look forward to welcoming you and your partner back to our historical paradise whenever your travels bring you to Melaka.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: Dear Lililili䬆,Thank you for taking the time to share your recent experience with us. We highly appreciate your high rating and positive feedback! We truly noted your honest feedback about our spacious room, the hotel facilities and delicious breakfast. We’ve noted your comment regarding the kids option for breakfast and our pillows. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Graciously Yours,Douglas De MelloRooms Division Manager
酒店回复: 尊敬的宾客：
感谢您的好评，感谢您选择马六甲都喜公主酒店作为您三天两夜的住宿。我们非常感谢您对我们当地迎宾饮品“冰拉茶”、干净舒适的客房和早餐的评价。我们热情周到的款待给您留下了美好的印象，这让我们倍感欣慰。
同时，对于您入住期间的某些方面，尤其是客房空调，我深感抱歉。我们已将此事上报至工程部门，以便进一步改进。
再次感谢您与我们分享您的想法。我们认真对待您的意见，并将其作为改进的机会。您计划再次入住，这对我们来说意义重大，我们期待着很快再次欢迎您。
此致，
Douglas De Mello
客房部经理
酒店回复: Dear Sunny-sy,Thank you for your glowing review. We are delighted to hear that you enjoyed your experience with us and appreciated the facilities of the hotel, our central location, and our excellent breakfast. We also appreciate you feedback about our clean comfortable rooms with a stunning view on the Melaka River.Your kind words will be shared with our team, and we look forward to welcoming you back to Dusit Princess Melaka for another memorable experience.Graciously Yours,Douglas De MelloRooms Division Manager
设施：非常满意
卫生：非常满意
环境：非常喜欢
服务：非常周到
这里的设施齐全，屋顶泳池风景优美，在房间可以看到马六甲河，距离各个景点步行可到，卫生和环境都很满意👍
先说一下满意的地方
1离荷兰屋景点挺近的
2房间视野还不错
3游泳池工作人员服务很好
4喜欢他们酒店的水瓶+拖鞋很厚实
再说一下不满意的地方，也是最气人的
1因为续住，我特地在12点之后去更新房卡，等游泳完想回房间，门打不开，我只能穿着泳衣跑下去一楼大堂更新，在和工作人员沟通完确定两张房卡都ok了，我再跑上去，因为很冷，去蒸了一下10分钟桑拿再回房间洗澡，房门还是打不开，我再跑下去一楼，更新房卡……总算OK了
2隔音不好，隔壁房间人讲话，门口人讲话都能听见
3没有儿童洗漱用品
4打扫不干净，刷牙玻璃杯上还有之前顾客牙膏，反正我们也不用，算了
超出预期的好，本次大马之行四个城市（吉隆坡、仙本那、亚庇、马六甲），体验感最好的酒店！酒店很温馨，规模大小适中，位置很好，步行几分钟就到了马六甲河河岸和鸡场街，荷兰红屋。我们在15楼，可俯瞰马六甲河的几字弯道，景色迷人。房间很宽敞，设计安排合理，沙发可以当儿童床。
看了携程的酒店介绍特意选了这家2025年开业的酒店，简直就是一个无语，酒店装修老旧，一进酒店大堂就是刺鼻的香水味，客房还不如国内的快捷酒店，床品也一股霉味，简直就是上当受骗的感觉，不知道携程算不算虚假宣传，如果是换名字重新开业，也应该标注清楚啊！！！坑！唯一优点就是服务还可以。
房间还算比较大，风景很好，记得跟前台要高层的房间。我们12点从隔壁大华退房过来的，也是给提前办理入住了。
正好碰上圣诞期间，大堂一直有人在唱歌、音乐活动，下午还有免费的饮品和点心。
行政酒廊开放时间到晚上11点，傍晚有鸡尾酒，坐窗边看日落真的很美。热餐有一些，东西还不错，服务很好。
泳池和健身房都很干净。泳池一直都有3个员工，健身房就纯自助。
就是房内设施看起来稍微老旧了一些，电视机频道也少。公共区域和服务没得说，一份价钱一分货，还有点物超所值。
本次马来西亚旅游最满意的酒店！（kl住four pionts，ipoh住ac）。我自己就是dusit酒店的粉丝，在曼谷我都住dusit d2。这次看到马六甲有dusit酒店，马上就订了。
酒店有免费停车场，出去前在前台登记就可以了。房间比曼谷的d2大。房间能远眺马六甲海峡。
走路去鸡场街约15分钟，打车去监狱博物馆5分钟。
特别点赞前台的Isabelle小姐姐，小姐姐是印裔，但是华语（普通话）说得太好了，服务态度也是一流！
早餐很棒，有小哥哥帮忙做鲜榨果汁！
有一晚我们在二楼的龙凤餐厅用餐，味道非常好！环境也是一流！
下次我会继续入住dusit集团的酒店。同发google map
酒店健身房超级大，早餐算是丰富，小孩子可选择吃喝的比较少；房间相对也大，但枕头不舒服，睡完一觉落枕了；
我们预订了豪华双床房，住了3天2晚。很高兴能喝到冰镇拉茶作为欢迎饮品，还有免费的鸡蛋糕可以吃。
我们的房间面朝大海和马六甲市景。房间很干净，我们很喜欢舒适的床。
然而，我们发现空调无法调节。入住时显示25摄氏度，感觉还行。但到了晚上，我们觉得很热，好像变成了28-29摄氏度。我们太累了，没去管空调，结果就在闷热中睡着了。
所以我们以为第二天晚上会好一些。
但第二晚半夜空调还是老样子。房间里很闷。我不得不打开我的便携风扇才能入睡。对于一家四五星级酒店来说，这真是令人沮丧。
希望酒店管理层能关注一下这个问题。
我们住在1319房间。
我们很喜欢早餐，但由于某些活动，餐厅里人山人海，我们几乎都走不到自己的餐桌。
地理位置上，离班底希利有点远。你需要打车或者步行大约12-15分钟。
总的来说，我们还会考虑再次入住这里。
办理入住手续的时间太长了，让人很沮丧。更糟糕的是，还有其他客人敲我们的门，声称这个房间也分给了他们。这让人感觉很不舒服和困惑。总的来说，我觉得酒店需要改进服务和组织，尤其是在办理入住手续方面。
酒店地理位置优越，房间可以看见马六甲河，距离马六甲各景点都非常近，顺着马六甲河漫步就可达鸡场街，沿河漫步非常惬意，酒店早餐不错，泳池很大，泳池景色优美。