酒店回复: Estimado Orlando,Gracias por compartir su experiencia en Alamo Oasis Inn and Suites By OYO San Antonio. Lamentamos la habitación sucia, la falta de disponibilidad al llegar y el cobro adicional. Esto no refleja nuestros estándares, y revisaremos su caso de inmediato.Atentamente,LisaAlamo Oasis Inn and Suites By OYO San Antonio
5.0分
其他
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翻译提供方:Google
我感到非常安全和舒适,房间很干净,门禁很好,人们也很友好且有礼貌。
5.0分
其他
原文
翻译提供方:Google
非常安静,工人们非常友好且有礼貌
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酒店回复: Heartfelt gratitude for sharing this, Carlee! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa
1.0分
其他
原文
翻译提供方:Google
我住过的最差的酒店!!
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酒店回复: We are sorry for the inconvenience caused to you, Guest! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
1.0分
其他
They were not clean and charge hidden fees they don’t disclose online
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酒店回复: Dear Gabriel,Thank you for your review of Alamo Oasis Inn and Suites By OYO San Antonio. We’re sorry to hear about the cleanliness issues and unexpected fees. We will address these concerns immediately to improve future guest experiences.Warm regards,LisaAlamo Oasis Inn and Suites By OYO San Antonio
1.0分
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Do not rent here
It was ran down and very dirty. This place should be shut down.
1.0分
商务出差
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Let me start by saying I use ******* because I thought y'all aware of where your sending people obviously not there where people sweating in the room we where went I can't make this up so dirty and nasty that I wouldn't put my worst enemy there
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酒店回复: Hi, Eric! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
2.0分
情侣出游
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The door did not lock, we had to put the dresser in front of the door.
Had to get new sheets because the sheets had multiple hairs in them.
Hairs on the bathroom sink and toilet.
Small pieces of trash on the floor.
The remote does not change the volume .
Electrical outlet by the bed did not work.
Toilet not flushing properly.
And I had reserved a king side bed but got a double bed !
这是最糟糕的,房间很脏,我到达时他们没有打扫,我不得不要求换床单,他们只是把床单留在那里,我换了床单,浴室和卫生纸上都有血迹,他们还做了虚假广告,没有两张双人床的房间,只有两张单人床和一张特大床,所以两个大人和两个小孩睡在一张特大床上,我们打扫了房间,当我入住时,他们收取了我35美元的服务费,而他们根本没有提供这项服务,房间里到处都是大蟑螂。********** 竟然会宣传这种类型的房间,真是太可惜了,因为它甚至不是一家汽车旅馆。
房间很脏,到达时他们没有我预定的房间,给了我一间只有一张床的房间,里面住了4个大人(我预订的是2人间),而且前台还多收了我的钱。
我感到非常安全和舒适,房间很干净,门禁很好,人们也很友好且有礼貌。
非常安静,工人们非常友好且有礼貌
我住过的最差的酒店!!
They were not clean and charge hidden fees they don’t disclose online
Do not rent here
It was ran down and very dirty. This place should be shut down.
Let me start by saying I use ******* because I thought y'all aware of where your sending people obviously not there where people sweating in the room we where went I can't make this up so dirty and nasty that I wouldn't put my worst enemy there
The door did not lock, we had to put the dresser in front of the door.
Had to get new sheets because the sheets had multiple hairs in them.
Hairs on the bathroom sink and toilet.
Small pieces of trash on the floor.
The remote does not change the volume .
Electrical outlet by the bed did not work.
Toilet not flushing properly.
And I had reserved a king side bed but got a double bed !
Didnt like it v they over charged property tax