酒店回复: Dear Latifah,Thank you for joining us at TownePlace Suites Pigeon Forge and for giving us a perfect rating! We're delighted your stay was so enjoyable and that you and your family appreciated our unbeatable location, modern and impeccably maintained property, welcoming team, comfortable accommodations, sparkling pool, and complimentary breakfast. It's especially wonderful to know you'd choose to stay with us again! We look forward to welcoming you back for another exceptional visit whenever your travels bring you to Pigeon Forge.
酒店回复: Thank you for taking the time to review your recent stay. We're happy you appreciated our location near shopping and that you enjoyed your quiet, clean corner room, as well as the service from our friendly team. We're sorry to hear that you found the bed and pillows uncomfortable, and we appreciate your valuable comments, which we will use to improve. Furthermore, we hope you choose to stay with us again the next time you visit Pigeon Forge.
酒店回复: Dear Scott,Thank you for being our guest and sharing your feedback. We're pleased to hear that our attentive service and delicious breakfast spread positively impacted your stay. We're sorry for the issues you encountered with the cleanliness and functionality of your room. Please know we will be addressing these matters with our housekeeping team to ensure our high standards are being upheld. We hope you consider coming back for a much-improved stay in the future.
酒店回复: Dear Mark,Thank you for staying with us at TownePlace Suites Pigeon Forge! We're glad to hear that our front desk team and clean facility helped make your stay more enjoyable. However, we do regret the mishap with our team member's sock. We apologize for the occurrence and will take steps to ensure it does not recur. Thank you for your feedback, as it guides our improvements. In the future, we hope to welcome you back for a stay that better represents the quality we provide.
酒店回复: Dear Jerron,Thank you for being our guest! We're pleased you had an excellent experience with your recent event at TownePlace Suites Pigeon Forge. That said, we regret to hear that an upgrade wasn't available during your stay and for any disappointment it may have caused. We hope to welcome you back soon for an even better stay, one that's worthy of a perfect rating.
强烈推荐这家安静的酒店。
房间干净，床也很舒服。入住当晚，衣柜门灯每隔十分钟就会亮一次。第二天早上我跟前台反映了这个问题，他们很快就来修好了。员工非常友好。房间很宽敞，我们住的是标准双皇后房。酒店就在五星级酒店附近，却远离喧嚣。酒店非常安静，即使在走廊里也很安静。我们非常喜欢这家酒店，所以十一月再来的时候还会选择入住这里。
基础型新酒店
酒店不错，比较新，所以目前还没有太多瑕疵或磨损。有些问题可能很容易解决。首先是浴室里的镜子，身高不到5英尺6英寸（约175厘米）的人无法使用。我比较矮，照不清镜子，所以没法在浴室里做头发或化妆。其他地方真的没有方便的地方可以做这些事。另外，直到最后一天才找到餐具，抽屉把手被藏起来了，所以我不知道最上面的抽屉是打开的，而餐具就放在那里。电梯很慢。泳池没有加热，虽然他们说有，但水太冷了，根本进不去。
早餐还可以，但人太多了。华夫饼机的位置不太好，在人们等着吃华夫饼的时候，很难找到饮料台等等。酒店很干净，位置也很好，旁边就是杂货店和几家餐厅。床还可以，枕头比较软。房间很宽敞，还有一个小厨房也很不错。办理入住的女士非常友好、知识渊博且乐于助人。
酒店很棒，就是太吵了
地理位置优越。步行即可到达超市和餐厅。酒店旁边的河畔步道也很漂亮。酒店也靠近多莉坞。免费停车是一大优势。酒店显然是新建的，所以一切都一尘不染。前台工作人员很友好，洗衣和早餐都很方便！房间厨房设施齐全，空间宽敞。
现在来说说缺点。太吵了！空调很吵，冰箱发出噪音，每隔半小时我们就能听到潺潺的流水声。墙肯定薄得像纸一样，因为我们能听到外面的谈话声……我们几乎没睡，百叶窗留有缝隙，所以非常明亮。
很棒的酒店
我们入住期间一切都很棒。入住手续办理快捷，服务热情周到（我跟女主人说我们来这里是为了庆祝结婚纪念日，她后来从门缝里塞了一张结婚纪念卡！）。从入口到房间，整个酒店都很干净。泳池区也很棒，早餐也很美味。用餐区也很宽敞。我绝对推荐入住这里！！！！
工作人员很棒，都很友好。唯一的问题是泳池在我们入住期间大部分时间都关闭。他们想了个办法解决这个问题，把客人送到了另一家姐妹酒店，但毕竟在外面走了一整天的路，在炎热的天气里，你肯定不想走到路边去泳池。不过总的来说，这是一家很棒的住处。
非常完美
全家出游，在这里住了三晚。地理位置绝佳，完全符合我们所有的计划！酒店很新，而且一尘不染。床很舒服，员工也很友好。孩子们很喜欢泳池，据说泳池是恒温的。免费早餐是我吃过的最好的之一，我们经常住酒店！如果我再来这附近，我一定会再次入住这里！10/10 强烈推荐！！
我们的整体住宿体验很棒。唯一不太满意的是床和枕头不太舒服，价格也不太合适。不过酒店和房间的清洁度都很棒，也很宽敞！我们订的是带小厨房的转角房，也很干净。工作人员友好热情。酒店位于一个安静的区域，步行即可到达杂货店和零售店。
实用小贴士
服务很棒！房间走廊和我们的房间不太干净。浴帘很脏，地板没扫。浴室风扇坏了。卫生纸架坏了。退房时我告诉了服务员。
早餐不错，但有时需要等更多培根、香肠和鸡蛋上桌。
真的需要多加一个烤面包机，并把东西隔开，这样更多人才能使用华夫饼机和烤面包机。
谢谢
Scott Weinke
前台小姐非常友好热情，酒店干净整洁，设施也很新。我的抱怨是，负责餐饮吧的那位女士把裤腿塞进了袜子里，露出了袜子，还说了脏话。我真不想让我的孙女看到那样的场景。
这个地点非常适合我们举办活动。我们之前不知道有阳台房，到达后想升级到阳台套房，但每天都被告知要先联系白金和金卡会员，结果一周工作五天，我们一直没机会升级到阳台房。