Located at the top end of happo very close to the top quad and happo shuttle bus run. I would recommend staying a little lower down the hill as it’s quiet the walk into town if you need anything or just want to explore. About 30mins walk (45- an hour back up hill) to downtown Hakuba which has some great local shops and food. I can see the potential with rooms being renovated and the lounge area very modern and inviting. However the kitchen didn’t smell inviting for me to cook in and in my opinion needed a bottle or two of disinfectant and some elbow grease. Hence we resorted to eating out every night. The staff in Penke bar were a very mixed bag, as you couldn’t fault the boys in the Penke bar or chef, but the restaurant manager (breakfast) she struggled to care in the slightest and I think I managed a half raised smile once in 7 days. Breakfast was a very hit and miss event with “she who won’t smile” sitting out front enjoying her smokes while the guests waited patiently for simple pleasures like bread for the toaster, cereal in the dispenser or the p/c yoghurts to be placed out on the buffet. Hiro, and the South American contingent were great from both F&B and accommodation side. The highlight was the cleaner singing and playing guitar on her break one afternoon when we were snowed in. From a room’s perspective they are a good size and we had a renovated one with a lovely bathroom. The noise coming from the hot water system that runs through the walls of rm21 & 20 was like a small generator or like sitting in a Rex airline flight next to the turbo prop… and if you sat up in bed and rested you head against the wall to read your teeth would chatter. This made the week a little sleepless and when discussed with Greg I was offered an explanation of the fact they knew it was an issue and are trying to resolve it along with a simple “sorry about that”. I just don’t understand selling rooms at full board when you are aware of an ongoing issue. But I get it, it’s post Covid times and we should be happy to be out exploring again, so having average service and sleepless nights I guess should be taken with a grain of salt. Unfortunately this is not the first business to suffer from the lack of available talent pool post Covid times. Having stayed at the sister hotel (one of 15 in the group as I understand) I would have expected a much higher standard, simply based on our experience at mojo lodge. Hence I simply can’t give this experience anything higher than 3 stars.
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We (3 friends) shared the apartment and were comfortable with plenty of space and all facilities needed. Staff were super friendly and helpful in all instances and eager to please. The shuttle service is a bonus and breakfast each morning was yummy.
位于白马附近和田野的Penke Panke旅馆是白马滑雪后放松身心的绝佳去处。床很舒服，食物美味，每天还附赠一份热腾腾的早餐，真是太棒了。工作人员非常出色，一群年轻的员工热心服务，确保我们拥有美好的体验。我强烈推荐这家旅馆。谢谢大家，明年再见。
这家旅馆位置便利，毗邻八方尾根 Sakka 缆车（步行 5 分钟，孩子们可以轻松到达）。非常适合在 Evergreen 上儿童课程的家庭。家庭房大小适中，可容纳 4 人。双层床和大床。我对房间唯一的不满是噪音。我们住在 21 号房间，在楼梯下，所以每次有人上上下下都能听到。（大部分时间还可以，因为每个人都早睡）。另外，后墙上的热水器和冰箱的声音都很大。我没有抱怨这个，因为没有什么可以做的，但它让我睡得很不安稳。下次来会要求换房间。我注意到之前的评论也提到了这个房间的噪音。旅馆本身有一个不错的小公共区域和儿童游乐室。最好的部分是 Penke Bar 就在前门外 5 米处。早餐就在这里（每天早上都有熟食早餐，但都是现点现做的，所以时间安排得比我们合理），如果你不想出门，还可以把饮料和餐食外带回旅馆，还可以享受旅馆的折扣。酒吧工作人员非常友好。旅馆内还提供滑雪板租赁。感谢安迪如此耐心地为我们一大群人安排装备。安迪也很受孩子们的欢迎（如果他们不来的话会很烦人）。接待人员非常乐于助人，为我们安排了去镇上的班车和预订晚餐等。对他们没有什么可抱怨的，尽管我认为有时我们可能有点破坏了友谊，比如我们打不到出租车回家，他们就来接我们。特别是格蕾丝，在我们完全不知道要做什么的时候，她帮我们去了栂池町，又一次帮了我们一个大忙，当我们打不到出租车的时候，安迪在很短的时间内就把我们送到了汽车总站。当我们在城里迷路时，Gateway酒店的一位姐妹经理甚至救了我们，把我们送回了Sakka缆车。Justin简化了预订流程，我们通过电子邮件完成了所有事情，包括提前预订租赁。步行距离内有很多餐厅，比如Rabbit Hole等等。我们绝对会推荐Penke Panke旅馆，下次来白马一定会毫不犹豫地再次入住。（如果他们愿意的话😜）
Located at the top end of happo very close to the top quad and happo shuttle bus run. I would recommend staying a little lower down the hill as it’s quiet the walk into town if you need anything or just want to explore. About 30mins walk (45- an hour back up hill) to downtown Hakuba which has some great local shops and food. I can see the potential with rooms being renovated and the lounge area very modern and inviting. However the kitchen didn’t smell inviting for me to cook in and in my opinion needed a bottle or two of disinfectant and some elbow grease. Hence we resorted to eating out every night. The staff in Penke bar were a very mixed bag, as you couldn’t fault the boys in the Penke bar or chef, but the restaurant manager (breakfast) she struggled to care in the slightest and I think I managed a half raised smile once in 7 days. Breakfast was a very hit and miss event with “she who won’t smile” sitting out front enjoying her smokes while the guests waited patiently for simple pleasures like bread for the toaster, cereal in the dispenser or the p/c yoghurts to be placed out on the buffet. Hiro, and the South American contingent were great from both F&B and accommodation side. The highlight was the cleaner singing and playing guitar on her break one afternoon when we were snowed in. From a room’s perspective they are a good size and we had a renovated one with a lovely bathroom. The noise coming from the hot water system that runs through the walls of rm21 & 20 was like a small generator or like sitting in a Rex airline flight next to the turbo prop… and if you sat up in bed and rested you head against the wall to read your teeth would chatter. This made the week a little sleepless and when discussed with Greg I was offered an explanation of the fact they knew it was an issue and are trying to resolve it along with a simple “sorry about that”. I just don’t understand selling rooms at full board when you are aware of an ongoing issue. But I get it, it’s post Covid times and we should be happy to be out exploring again, so having average service and sleepless nights I guess should be taken with a grain of salt. Unfortunately this is not the first business to suffer from the lack of available talent pool post Covid times. Having stayed at the sister hotel (one of 15 in the group as I understand) I would have expected a much higher standard, simply based on our experience at mojo lodge. Hence I simply can’t give this experience anything higher than 3 stars.
We (3 friends) shared the apartment and were comfortable with plenty of space and all facilities needed. Staff were super friendly and helpful in all instances and eager to please. The shuttle service is a bonus and breakfast each morning was yummy.