我一进门,就闻到整个公寓里弥漫着一股难闻的气味。(我后来发现,气味是从淋浴间的排水管里飘出来的)。房间里的空调连接着一个贯穿浴室的管道系统,现在已经塌陷,浴室的门关不严。(所以,如果房间里有几个人,就完全没有隐私可言了)。房间里只有一把椅子、两把凳子,以及一张45 x 50厘米的靠墙桌子。而且,房间里放衣服的空间也很小!你只能把衣服放在一个几乎容不下一个人衣服的小衣柜里。广告上还说可以看到花园的景色,严格来说,如果你身高2.2厘米,并且能透过倾斜的窗户和“遮光窗”看到外面,那么这的确是真的。其实,这些窗户只是白色的卷帘!(反正其中一个根本就没用。)
I made a reservation on sunday evening around 7pm. I showed up at 7.30 but the building was closed. I called their number twice, waited 15 minutes but nothung happened. At this point i was still ok, its sunday evening, perhaps they closed early. Next day i have revieced an ameil about "no show" reservation. I called them againt (finally answered the phone) and explained the situation. What came next is out of this world. The receptionist called me a liar saying that I must have showed up after 9pm, therefore i didnt make the check in time. Refused to refund me and essentially called me a liar. Really professional approach. V nedeli vecer jsem si udelal rezervaci na posledni chvili pres booking. Penzion tvrdi ze ma check in do 21.00. V 19.30 jsme se dostavili k ubytovani ktere bylo zamcene. Dvakrat jsme do zarizeni telefonovali ale nikdo nezvedal telefon. Po 15 minutach cekani jsme se rozhodli pro jine ubytovani a odjeli. Pro tohle bych mel pochopeni, byla nedele vecer a uz asi necekali dalsi hosty. Co me ale zarazilo je ze druhy den mi prisel email o tom ze jsem "no show" zakaznik a tudiz moje zruseni rezervace a naslednou refundaci neakceptuji. Kdyz jsem to resil telefonicky se slecnou recepcni tak mi tvrdila ze lzu, ze neprijaty hovor nemela a ze jsem urcite nestihnul check in do 21.00 a proto ze mi penize nerefunduji. Pravidelne cestuji pracovne po cele evrope, ale takhle neprofesionalni pristup jsem jeste nezazil...naprosto otresne...
因为没有提前沟通十点就要退房,晚了一些回去,行李被丢出来了,吃的被当作垃圾全扔了,体验很差
房间还行。位置好不好取决于您的需求。没有前台,您需要通过邮件接收一个开门密码,但我没收到,所以入住时有点混乱。不提供早餐!订单上写着每人10欧元。这太不方便了,因为酒店附近没有其他用餐选择。
再也不去了!
我预订了他们的“豪华公寓”。
可惜的是,我很快意识到,这公寓根本谈不上“豪华”。
我一进门,就闻到整个公寓里弥漫着一股难闻的气味。(我后来发现,气味是从淋浴间的排水管里飘出来的)。房间里的空调连接着一个贯穿浴室的管道系统,现在已经塌陷,浴室的门关不严。(所以,如果房间里有几个人,就完全没有隐私可言了)。房间里只有一把椅子、两把凳子,以及一张45 x 50厘米的靠墙桌子。而且,房间里放衣服的空间也很小!你只能把衣服放在一个几乎容不下一个人衣服的小衣柜里。广告上还说可以看到花园的景色,严格来说,如果你身高2.2厘米,并且能透过倾斜的窗户和“遮光窗”看到外面,那么这的确是真的。其实,这些窗户只是白色的卷帘!(反正其中一个根本就没用。)
我试图给酒店管理人员发短信,解释一些我不明白的事情:为什么他们把毛巾放在床上(或者更准确地说,只是放在地板上的床垫!),而床又在一个非常狭窄的楼梯上,离地三米多高。结果我收到了一条居高临下的短信,说他们就是这样做的,并且为打扫我的房间和更换床垫道歉!(我保存了这条短信!)
I made a reservation on sunday evening around 7pm. I showed up at 7.30 but the building was closed. I called their number twice, waited 15 minutes but nothung happened. At this point i was still ok, its sunday evening, perhaps they closed early. Next day i have revieced an ameil about "no show" reservation. I called them againt (finally answered the phone) and explained the situation. What came next is out of this world. The receptionist called me a liar saying that I must have showed up after 9pm, therefore i didnt make the check in time. Refused to refund me and essentially called me a liar. Really professional approach. V nedeli vecer jsem si udelal rezervaci na posledni chvili pres booking. Penzion tvrdi ze ma check in do 21.00. V 19.30 jsme se dostavili k ubytovani ktere bylo zamcene. Dvakrat jsme do zarizeni telefonovali ale nikdo nezvedal telefon. Po 15 minutach cekani jsme se rozhodli pro jine ubytovani a odjeli. Pro tohle bych mel pochopeni, byla nedele vecer a uz asi necekali dalsi hosty. Co me ale zarazilo je ze druhy den mi prisel email o tom ze jsem "no show" zakaznik a tudiz moje zruseni rezervace a naslednou refundaci neakceptuji. Kdyz jsem to resil telefonicky se slecnou recepcni tak mi tvrdila ze lzu, ze neprijaty hovor nemela a ze jsem urcite nestihnul check in do 21.00 a proto ze mi penize nerefunduji. Pravidelne cestuji pracovne po cele evrope, ale takhle neprofesionalni pristup jsem jeste nezazil...naprosto otresne...