We stopped here unexpectedly while traveling through from Florida, and we couldn’t have been more grateful for our choice. From start to finish, the experience truly exceeded our expectations. Every employee we encountered was kind, courteous, and genuinely helpful. It wasn’t just good service—it felt like the entire team went out of their way to make us feel welcome. Even more refreshing was the sense that the staff genuinely enjoys their work and takes pride in being there. That kind of positive atmosphere is rare and makes a noticeable difference as a guest. A special shoutout to Tara, Jordyn, and Ja’Marius, who were all wonderful—but honestly, every single staff member we interacted with contributed to such a positive stay. We travel often and primarily stay with Hilton (along with other hotel brands), and this stands out as one of the best hotel experiences we’ve had. Whatever leadership and team culture is in place here is clearly working. This hotel was also spotless and felt brand new - loved that. Thank you for creating such a welcoming, exceptional environment. We would absolutely stay here again and highly recommend it to others.
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We spent 4 nights at this hotel, arriving on a Saturday afternoon. It was much busier on the weekend than during the week, with families enjoying the indoor pool. We loved the sofabed, ottoman and large screen tv in our room for relaxation. The bed and bedding was very comfortable. Everything is super clean throughout the hotel. The staff is very welcoming and helpful. We were able to walk to almost all of the attractions we came to see from this location and used Lyft for the rest, which was very reasonable and prompt. It is a very good value and I would stay here again.
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I chose not to stay here when I arrived late from my flight, only due to parking situation. They have very limited parking for guests. Other options is to park on street or do valet, and cars are parked a bit away. Street parking was a little scary for me, so I chose to cancel booking and stay at another Hilton property. Givinv 5 stars because Dominique and her staff were very helpful and provided great customer service. Even though I decided not to stay, they were very patient and understading of my parking dilemma.
房间布置还可以，卫生间挺大的，没有拖鞋，牙刷和牙膏需要向前台打电话索要，总体感觉还是不错的，亲子家庭旅游是不错的选择
半夜火警无缘无故响了两次，持续时间3小时，所有客人半夜从房间逃出来，酒店员工也没有出来解释清楚，这次是有史以来体验最差的酒店了。没有比这个更糟糕的酒店了。
非常不错的酒店，步行即可到达比尔街。酒店内有游泳池，但没有按摩浴缸，尽管我在预订时在一张照片上看到了。早餐还可以。停车费为每天35美元。
如果您计划游览孟菲斯市中心，我强烈推荐 Home2 Suites，这里绝对是您的完美住宿之选。前台的 Tara 非常友好热情，乐于助人。街边停车位充足，而且非常安全。酒店本身很新，而且非常干净。我们很喜欢超大的客房，小厨房对于长期入住来说非常方便。舒适的床和舒适的枕头让我们在一整天的忙碌之后睡个好觉。比尔街 (Beale Street) 步行即可轻松抵达，即使在深夜我们也感到很安全。酒店的早餐选择比我在其他同类酒店看到的要多，而且每样东西都质量上乘。物超所值！
工作人员超级友好，房间内有泳池、健身房、带冰箱和微波炉的小厨房、电视、舒适的床、优越的地理位置以及小巷免费停车位。房间非常干净，所有房间全天候清洁。拐角处有Gus炸**，那里的炸鸡最好吃。
酒店距离比尔街 (Beale Street) 步行可达。酒店提供免费停车。免费早餐种类丰富，包括鸡蛋、培根、香肠、麦片、面包、华夫饼等。房间内设有小厨房，配备餐具、厨具和全尺寸冰箱。酒店很新，非常干净。客户服务很棒。如果再来孟菲斯，一定会再次入住这里！
千万别住这里。酒店虽然新，房间还可以，早餐很冷，而且这里有些见不得光的东西。另外，天黑后我们觉得走动不安全。我们住在这里是因为除了其他便利设施外，这里还有免费停车（该地区其他酒店的停车费要20-30美元，所以我们觉得这很划算）。我们进去的时候，他们非常小的停车场几乎是空的，但所有车位都被橙色的锥形路标预留了。我问他们是否免费停车，他们只是耸耸肩说了声抱歉。付费停车的人可以得到预留车位，如果我们愿意，可以支付35美元的代客停车费。我再次指出，我们选择这家酒店的唯一原因是免费停车，他们只是耸了耸肩。我联系了希尔顿酒店，但没有得到回复。
We stopped here unexpectedly while traveling through from Florida, and we couldn’t have been more grateful for our choice. From start to finish, the experience truly exceeded our expectations. Every employee we encountered was kind, courteous, and genuinely helpful. It wasn’t just good service—it felt like the entire team went out of their way to make us feel welcome. Even more refreshing was the sense that the staff genuinely enjoys their work and takes pride in being there. That kind of positive atmosphere is rare and makes a noticeable difference as a guest. A special shoutout to Tara, Jordyn, and Ja’Marius, who were all wonderful—but honestly, every single staff member we interacted with contributed to such a positive stay. We travel often and primarily stay with Hilton (along with other hotel brands), and this stands out as one of the best hotel experiences we’ve had. Whatever leadership and team culture is in place here is clearly working. This hotel was also spotless and felt brand new - loved that. Thank you for creating such a welcoming, exceptional environment. We would absolutely stay here again and highly recommend it to others.
We spent 4 nights at this hotel, arriving on a Saturday afternoon. It was much busier on the weekend than during the week, with families enjoying the indoor pool. We loved the sofabed, ottoman and large screen tv in our room for relaxation. The bed and bedding was very comfortable. Everything is super clean throughout the hotel. The staff is very welcoming and helpful. We were able to walk to almost all of the attractions we came to see from this location and used Lyft for the rest, which was very reasonable and prompt. It is a very good value and I would stay here again.
I chose not to stay here when I arrived late from my flight, only due to parking situation. They have very limited parking for guests. Other options is to park on street or do valet, and cars are parked a bit away. Street parking was a little scary for me, so I chose to cancel booking and stay at another Hilton property. Givinv 5 stars because Dominique and her staff were very helpful and provided great customer service. Even though I decided not to stay, they were very patient and understading of my parking dilemma.