The administrative staff was friendly but not professionally dressed at all. There's an area behind the extended stay at the edge of the parking area where people loiter which I didn't care for. I constantly heard noise on the ceiling sounding like a kid running back and forth and I often heard kids or adults talking. My stay was not a quiet one. There was also a day where the fire alarms went off two to three times which interrupted my work since I work remotely and I'm required to have a quiet work space. Don't use the canteen machine because it will take your money. It was okay but I wouldn't stay here again unless I just have to.
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酒店回复: It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
1.0分
商务出差
I did not feel safe. Left at 3am due to disturbance in next room. Hotel staff would not help nor walk me to my car.
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酒店回复: It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
2.0分
情侣出游
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Staff was wonderful and helpful. The dogs barking, the chairs scraping across the floor, the walls, and loud music at 3:00 am was the reason for the low rating. Would not stay here again.
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酒店回复: It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
3.0分
其他
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One night visit
The hotel itself seemed to be recently built and was clean and in a fairly good location near many restaurants and shopping. However, it appeared that a number of people live there on a permanent basis. Every time we came in and out of the hotel, common areas smelled strongly of *********. They also did not provide breakfast. The rooms were clean and seemed well kept.
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酒店回复: Thank you for your feedback. We appreciate your stay and hope to see you again soon!
4.0分
商务出差
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Hotel was clean as I liked, but hours for services should be extended a bit.
I reported on Friday around 1pm that my bathroom sink did not have any hot water, then when I checked the status of the work order, I was told there was nothing that can be done until Monday because maintenance has left for the wknd. This is not very good customer service.
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酒店回复: Thank you for your feedback. We appreciate your stay and hope to see you again soon!
1.0分
其他
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Very dirty and loud. Your tired and have to wait for front desk to even let you in the door. They charged my card at checkout by mistake for the deposit instead of refunding it and it’s been impossible to get this corrected.
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酒店回复: It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
4.0分
家庭亲子
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We had a good stay at the property. It was very clean and quiet the staff was friendly. I am not sure if they served breakfast as they did not mention it they did not have coffee in the room or a hair dryer.
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酒店回复: Thank you for your feedback. We appreciate your stay and hope to see you again soon!
1.0分
其他
Took over 20 mins to check in. The property manager left the property and had several people waiting to check in.
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酒店回复: It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
5.0分
其他
When we checked in around 10:00 pm on 8/13/25 the gentleman at the front desk was very friendly and professional and ensured we had a good stay.
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酒店回复: Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
不错的地方,下次还会再来。
The administrative staff was friendly but not professionally dressed at all. There's an area behind the extended stay at the edge of the parking area where people loiter which I didn't care for. I constantly heard noise on the ceiling sounding like a kid running back and forth and I often heard kids or adults talking. My stay was not a quiet one. There was also a day where the fire alarms went off two to three times which interrupted my work since I work remotely and I'm required to have a quiet work space. Don't use the canteen machine because it will take your money. It was okay but I wouldn't stay here again unless I just have to.
I did not feel safe. Left at 3am due to disturbance in next room. Hotel staff would not help nor walk me to my car.
Staff was wonderful and helpful. The dogs barking, the chairs scraping across the floor, the walls, and loud music at 3:00 am was the reason for the low rating. Would not stay here again.
One night visit
The hotel itself seemed to be recently built and was clean and in a fairly good location near many restaurants and shopping. However, it appeared that a number of people live there on a permanent basis. Every time we came in and out of the hotel, common areas smelled strongly of *********. They also did not provide breakfast. The rooms were clean and seemed well kept.
Hotel was clean as I liked, but hours for services should be extended a bit.
I reported on Friday around 1pm that my bathroom sink did not have any hot water, then when I checked the status of the work order, I was told there was nothing that can be done until Monday because maintenance has left for the wknd. This is not very good customer service.
Very dirty and loud. Your tired and have to wait for front desk to even let you in the door. They charged my card at checkout by mistake for the deposit instead of refunding it and it’s been impossible to get this corrected.
We had a good stay at the property. It was very clean and quiet the staff was friendly. I am not sure if they served breakfast as they did not mention it they did not have coffee in the room or a hair dryer.
Took over 20 mins to check in. The property manager left the property and had several people waiting to check in.
When we checked in around 10:00 pm on 8/13/25 the gentleman at the front desk was very friendly and professional and ensured we had a good stay.