It was an awesome stay! It was a brand new hotel so that was a plus! Bed was very comfortable and ac was very cold! Room was very clean. Even though we didn’t use it, loved the kitchen! Would definitely stay here again!
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酒店回复: Thank you for your fantastic review. Tammy! We're thrilled you enjoyed your stay and appreciated our brand new facilities. It's wonderful to hear the comfort of our beds and the cleanliness of the room met your expectations. We look forward to welcoming you back soon!
3.0分
家庭亲子
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Hotel is very new and there were a few glitches with the water. First couple of days were fine, then we lost all water to our room. They moved us when it was clear the water situation was not going to improve to the top floors. After a day in the new room on the lower floor, we had no hot water until our final night. I asked for a credit as we had booked a suite and when moved were only in a small non suite room. They were unable to accommodate as we had booked through ******* and not directly with the hotel. The staff was great and I was sorry we had to keep telling them there were problems, but after our stay, we were glad to move on and get a hot full shower. Disappointed they couldn't discount our bill some with the change to a smaller room and the water issues.
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酒店回复: Apologies for the water issues. We're glad our staff could assist, and appreciate your patience.
5.0分
其他
******* messed up our reservation and sent us to this hotel stuff was very nice and didn’t hesitate to accomodate us
Very nice and helpful management
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酒店回复: Thank you for your kind words! We're glad our staff could assist you and make your stay pleasant.
5.0分
其他
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Excellent!
We were the first to stay in our room, at this brand new hotel. Everything was of course clean & new. The only complaint we had was the lights in the living room area came on any time we walked in. That’s where our son was sleeping so it was inconvenient if we went in to get a drink or went through to get to the bathroom at night. We couldn’t figure out how to turn the auto light off. Other than that we had a great experience & will definitely there again!
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酒店回复: We appreciate your review & are glad you enjoyed your stay. We'll address the light concern promptly
5.0分
家庭亲子
This property was very welcoming and we thoroughly enjoyed our stay there.
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酒店回复: Thank you, Amanda! We're delighted you felt welcomed and enjoyed your stay. Visit us again soon!
5.0分
家庭亲子
Excellent! Will be back
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酒店回复: Thank you for the kind words, Lacie! We're thrilled you had an excellent stay and look forward to welcoming you back soon!
5.0分
商务出差
It was a great stay
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酒店回复: Hi Boris,Thank you for taking the time to share your feedback. We're so glad to hear you had a great stay and we hope to welcome you back again soon.Best regards,Candlewood Suites Orange Team
5.0分
其他
Very clean and nice
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酒店回复: Thank you so much for the kind words, Robert. We appreciate you for choosing Candlewood Suites Orange! See you again soon when you're in the area.
5.0分
家庭亲子
Great
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酒店回复: Hi Steve,Thank you so much for your fantastic rating and for choosing to stay at Candlewood Suites Orange!Our team appreciates your kind words. We are thrilled you had a "Great" experience. We hope to see you again soon at Candlewood Suites Orange Best,Candlewood Suites OrangeManagement Team
5.0分
其他
Good
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酒店回复: Grateful for your stay and review! Looking forward to seeing you again at Candlewood Suites Orange!
It was an awesome stay! It was a brand new hotel so that was a plus! Bed was very comfortable and ac was very cold! Room was very clean. Even though we didn’t use it, loved the kitchen! Would definitely stay here again!
Hotel is very new and there were a few glitches with the water. First couple of days were fine, then we lost all water to our room. They moved us when it was clear the water situation was not going to improve to the top floors. After a day in the new room on the lower floor, we had no hot water until our final night. I asked for a credit as we had booked a suite and when moved were only in a small non suite room. They were unable to accommodate as we had booked through ******* and not directly with the hotel. The staff was great and I was sorry we had to keep telling them there were problems, but after our stay, we were glad to move on and get a hot full shower. Disappointed they couldn't discount our bill some with the change to a smaller room and the water issues.
******* messed up our reservation and sent us to this hotel stuff was very nice and didn’t hesitate to accomodate us
Very nice and helpful management
Excellent!
We were the first to stay in our room, at this brand new hotel. Everything was of course clean & new. The only complaint we had was the lights in the living room area came on any time we walked in. That’s where our son was sleeping so it was inconvenient if we went in to get a drink or went through to get to the bathroom at night. We couldn’t figure out how to turn the auto light off. Other than that we had a great experience & will definitely there again!
This property was very welcoming and we thoroughly enjoyed our stay there.
Excellent! Will be back
It was a great stay
Very clean and nice
Great
Good