酒店回复: Dear Andrew,Thank you so much for your kind words and for taking the time to share your experience with us!We’re thrilled to hear that you enjoyed your stay and that the small touches—like the handwritten note and sweet treats—made a meaningful impression. Our team takes great pride in creating memorable, personalized experiences for our guests, and it's incredibly rewarding to know we succeeded in making your visit special.Your recommendation means the world to us, and we hope to welcome you back again soon for another thoughtful stay!Warm regards,The Management Team
酒店回复: Dear Rebecca,Thank you for taking the time to share your feedback following your recent stay with us.We’re pleased to hear that you found the overall cleanliness and welcome to be very good — that’s exactly the experience we aim to provide for all our guests.We sincerely apologize for the inconvenience caused by the cold room and the difficulty locating the car park. We understand how frustrating it can be, especially in a busy town centre. Your comments have been shared with our team, and we will look into improving signage and providing clearer parking information during the booking process to help make arrivals smoother and less stressful.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,The Management TeamThe Coat & Bear, Newbury
酒店回复: Dear Lisa,Thank you for taking the time to complete our online survey after your experience with us at the The Coat and Bear. We hope to welcome you back soon. Kind regards, The Management Team The Coat and Bear Newbury
酒店回复: Dear Mark,Thank you for taking the time to complete our online survey after your experience with us at the The Coat and Bear.We hope to welcome you back soon.Kind regards,The Management TeamThe Coat and Bear Newbury
酒店回复: Dear Catherine,Thank you for taking the time to complete our online survey after your experience with us at the The Coat and Bear.We hope to welcome you back soon.Kind regards,The Management TeamThe Coat and Bear Newbury
酒店回复: Dear Nicola,Thank you for taking the time to complete our online survey after your experience with us at the The Coat and Bear.We hope to welcome you back soon.Kind regards,The Management TeamThe Coat and Bear Newbury
5.0分
其他
原文
翻译提供方：Google
非常棒
非常棒的过夜住宿，家具、装饰、清洁度和员工的友好度都非常出色。
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酒店回复: Dear Emma,Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you had such a fantastic overnight stay with us. It's great to know that our furnishings, decor, cleanliness, and especially our team's friendliness made such a positive impression.We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!Warm regards,Team Newbury
5.0分
其他
原文
翻译提供方：Google
美妙的住宿体验
这家酒店、员工和设施都非常棒。
房间很棒，早餐也很美味。
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酒店回复: Dear Darren,Thank you for your feedback, and for taking the time to write about your visit.We look forward to welcoming you back to The Coat and Bear Newbury - Accommodation soon!Kind regards,The Management TeamThe Coat & Bear, Newbury
5.0分
情侣出游
原文
翻译提供方：Google
住宿体验非常棒，酒店漂亮，干净，交通便利，我们会再次入住
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酒店回复: Dear David,Thank you for taking the time to complete our online survey after your experience with us at the The Coat and Bear.We hope to welcome you back soon.Kind regards,The Management TeamThe Coat and Bear Newbury
很惊喜，没想到伦敦周边的一个小镇上能有一个如此温馨的酒店，房间布置干净整洁，早饭也不错。对于自驾者很友好，有自己的停车场，注意停车场入口在酒店后门
真是一次贴心周到的住宿体验！从踏入房间的那一刻起，酒店对细节的关注就显而易见——一张精美的手写便条和琳琅满目的甜点迎接我的到来。正是这些细微的举动，让入住体验更加难忘，而这次的体验也确实如此。热情的款待，一尘不染的房间，以及真正个性化的体验。强烈推荐给所有欣赏这些额外细节的客人！
总体来说，房间清洁度和接待都非常好。房间很冷，因为抵达前空调还没关。
找停车场花了一段时间，没有指示牌指示停车位置。预订时应该会有一些关于车辆的信息。在熙熙攘攘的市中心，系统单一，找停车场非常费劲。
住在这里！
太棒了——服务、房间、食物、饮料。工作人员非常乐于助人，也很友善。LEO 非常乐于助人，帮我们寄存行李，还帮我们安排了好玩的地方。我们感觉非常受欢迎！
酒店太棒了！入住便捷，员工友好，餐厅也很棒，菜品美味。强烈推荐，以后肯定还会再住这里，这是我们很久以来住过的最好的酒店之一。
非常棒
很棒的酒店，风格独特，服务出色，是我很长时间以来住过的最好的酒店，设施齐全，地理位置优越，食物和服务都很棒
有些房间直接临街，所以晚上可能会很吵。早餐不包含在房费内，而且价格相当昂贵。不过，房间很漂亮，工作人员很棒，而且位于市中心，非常方便。
非常棒
非常棒的过夜住宿，家具、装饰、清洁度和员工的友好度都非常出色。
美妙的住宿体验
这家酒店、员工和设施都非常棒。
房间很棒，早餐也很美味。
住宿体验非常棒，酒店漂亮，干净，交通便利，我们会再次入住