The towel smells bad, the comforter smells bad, the sheets on bed was unwashed
The bathroom walls were dirty
The wardrobe had a broken drawer
The AC was working fine, the TV was working fine, the geyser was working fine
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酒店回复: Dear Guest,We sincerely apologize for the inconvenience you faced during your stay. Due to the recent heavy rains, our laundry services were affected, and unfortunately, some linen could not be properly cleaned and dried in time. We deeply regret that this impacted your comfort.Please be assured that our housekeeping team has been instructed to immediately replace the linen and address the bathroom cleaning as well as the wardrobe issue. We are committed to ensuring you have a pleasant stay with us.Thank you for bringing this to our attention, and we appreciate your understanding.Warm regards,
2.0分
家庭亲子
Others than room no facility is there even no wash basin is there.
3.0分
商务出差
Not up to standard and poor services. Horrible in power interruption time, staff not willing to start generator. Not recommendable to others
Hotel Heaven stay
The towel smells bad, the comforter smells bad, the sheets on bed was unwashed
The bathroom walls were dirty
The wardrobe had a broken drawer
The AC was working fine, the TV was working fine, the geyser was working fine
Others than room no facility is there even no wash basin is there.
Not up to standard and poor services. Horrible in power interruption time, staff not willing to start generator. Not recommendable to others