酒店回复: Dear Chasai,Greetings from Kandy Myst by Cinnamon!Thank you for sharing your positive feedback! We're thrilled you enjoyed the magnificent views from our infinity pool and the atmosphere at the sky bar at night.It’s wonderful to hear you found the breakfast quite rich. We especially appreciate you recommending the bowl-shaped dish (likely Hopper)—it is indeed a favourite and a must-try for many of our guests!We also appreciate the tip regarding the hairdryer's location. We apologize if this caused any confusion during your stay and will look into better instructions for this in the room.We hope to welcome you back soon to enjoy another swim and view!Thank you!Warm Regards,Wathsala De SilvaManager, Guest ServiceKandy Myst by Cinnamon

酒店回复: Dear Valued Guest,Greetings from Kandy Myst by Cinnamon!Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honest observations regarding our location, dining options nearby, and overall hotel standards.We understand your comments about being slightly away from the city center and recognize that this may not suit every traveler’s preference. At the same time, many guests choose our hotel for its quieter surroundings, and our team is always happy to assist with transportation and dining recommendations to enhance convenience.Your remarks on breakfast variety are also well noted. While we strive to cater to an international audience, we continuously review guest feedback to further improve our offerings and better meet diverse tastes.We appreciate your balanced review and are glad to know that you found the stay acceptable for the area and standard. Your insights are valuable to us as we work toward continuous improvement, and we hope to have the opportunity to welcome you again in the future.Warm regards,Radee DaundasekaraExecutive, Guest ServicesKandy Myst by Cinnamon

酒店回复: Dear Jing, Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you found our facilities and services to be of high quality, and that you enjoyed the breakfast we offer – we take great pride in sourcing and serving the best local produce to make our meals as delicious as possible.We’re pleased that our independent parking lot and swimming pool added to your experience. We strive to provide excellent value, and feedback like yours is incredibly important to us.If there's anything else you'd like to share or if you have any suggestions for improving our services, please don’t hesitate to reach out. We hope to welcome you back soon!Niroshan DinukaManager, Front Office `

酒店回复: 尊敬的 Kim Hai， 来自康提米斯特肉桂酒店 (Kandy Myst by Cinnamon) 的问候！ 非常感谢您亲切的评价，感谢您选择入住我们酒店。我们很高兴听到您喜欢我们的早餐，并对酒店的整体品质感到满意。 感谢您对酒店内部的评价——您的反馈让我们感到欣慰！了解客人对设计细节的感受总是令人愉悦，我们很高兴它为您的入住体验增添了独特的魅力。 我们希望很快能再次欢迎您光临，再次享受愉快的入住体验。 此致， Radee Daundasekara 行政人员，宾客服务 康提米斯特肉桂酒店 (Kandy Myst by Cinnamon)

酒店回复: Dear Guest,Greetings from Kandy Myst by Cinnamon! Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that you enjoyed your stay, especially the cleanliness of the hotel, the delicious offerings at our rooftop bar, and the service provided by our staff.Your kind words mean a lot to our team—especially those who assisted you with your luggage. We truly appreciate your recommendation and look forward to welcoming you back for another outstanding stay.Warm regards,Radee DaundasekaraExecutive, Guest Service Kandy Myst by Cinnamon

酒店回复: Dear Guest,Greetings from Kandy Myst by Cinnamon! Thank you for sharing your feedback and for choosing to stay with us. We appreciate your comments regarding our location and value, and we understand that expectations can vary based on travel experiences.Your input is important to us as we continuously work to provide a comfortable and enjoyable stay for all our guests. We hope to have the opportunity to welcome you again and offer a stay that better meets your expectations.Warm regards,Radee DaundasekaraExecutive, Guest Service Kandy Myst by Cinnamon

酒店回复: 尊敬的宾客： 来自康提米斯特肉桂酒店 (Kandy Myst by Cinnamon) 的问候！ 感谢您的评价。对于您在我们屋顶餐厅遇到的菜品质量问题以及我们安保人员的服务问题，我们深表歉意。 这并非我们所追求的标准。我们已直接将您的反馈告知主厨和安保经理，以确保立即改进这两方面。 感谢您告知我们此事，并希望未来有机会再次欢迎您，为您带来更美好的体验。 谢谢！ 此致， Wathsala De Silva 客服经理 康提米斯特肉桂酒店 (Kandy Myst by Cinnamon)

酒店回复: Dear Luke,Greetings from Kandy Myst by Cinnamon!Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our service, the cleanliness of our rooms, and our beautiful rooftop swimming pool!We sincerely apologize for the disturbance caused by the air conditioning noise. We have alerted our maintenance team to inspect and address the issue immediately to ensure it doesn't happen again. We appreciate your valuable comments and hope to welcome you back for an even better stay in the future.Thank you!Warm Regards,Wathsala De SilvaManager, Guest ServiceKandy Myst by Cinnamon

酒店回复: 尊敬的宾客： 康提米斯特肉桂酒店向您问好！ 感谢您抽出时间分享您的反馈！ 我们很高兴您喜欢我们美味的菜肴，并认为我们的服务非常出色。我们一定会将您的赞赏分享给我们的烹饪和服务团队。 您的推荐对我们意义重大。希望很快再次欢迎您！ 谢谢！ 此致， Wathsala De Silva 客服经理 康提米斯特肉桂酒店