The building itself was beautiful. The pool was way too small for the number of guests wanting to hang out poolside. The bed was very hard. The freeway was noisy.
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酒店回复: Thank you for taking the time to share your thoughts about your recent stay with us. We sincerely apologize that certain aspects of your stay fell short of expectations.Please know that your comments are being shared with our team as we continually work to improve the guest experience. Your comfort is very important to us, and we appreciate you helping us identify areas for improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and restful stay.
5.0分
家庭亲子
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This was one of the best hotel stay experiences I’ve had in a long time. The rooms were exceptionally clean and fairly quiet (there’s construction outside the hotel, but inside the hotel is very quiet), and the staff was amazing. The pool is great and so is are the other amenities. I will definitely come back!
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酒店回复: We are so glad to hear you enjoyed your stay. Thank you so much for the positive feedback. We hope to have the opportunity to welcome you back again soon!
5.0分
其他
A must stay at Deer Valley East
Our stay at the Residences was fabulous. Beautiful accommodations.
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酒店回复: Cynthia, We greatly appreciate your kind words and shining review of our property. Thank you for providing us the opportunity and we wish to see you in the future.
5.0分
其他
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Tried a residence while we were here. Totally worth the extra money. Super spacious with kitchen and balcony. In residence laundry and ample closet space a plus. Soaking tub in primary bathroom was very luxurious. Great for families and longer stays.
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酒店回复: Kimberly, Thank you for your kind words. It was an absolute pleasure being able to host you in our beautiful residences. We appreciate your business and can't wait to host you and your family in the future. Best regards from the family here at Grand Hyatt Deer Valley.
5.0分
其他
Love this place
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酒店回复: Thank you for the positive review. I am so glad to hear you enjoyed our property. We hope to welcome you back soon!
浴室台面和厨房都有水渍，床边的地毯上有污渍，一间卧室的窗帘破了，上面还挂着一个衣架。浴室里一个水龙头把手坏了，方向也反了，马桶座圈也晃动不稳。对于一个比较新的酒店来说，这样的状况实在出乎我的意料。不过，工作人员很友好，这一点无可挑剔。
从我们抵达酒店迎接代客泊车员的那一刻起，酒店就提供了卓越的服务。前台的服务也同样令人惊艳（Carter 非常热情周到）。酒店内的 Remmington 餐厅菜品美味，服务细致入微。客房送餐服务和餐点也同样一流。酒店干净整洁，庭院和泳池区域都非常宜人。只需发送短信给代客泊车员即可取车，大大缩短了等待时间。我们的特大床套房非常棒，还能欣赏到美丽的湖景。一切都完美无瑕。我和妻子以及四岁的女儿都迫不及待地想要再次入住！
酒店很大，装修后应该会很漂亮，但是现在管理很混乱，虽然酒店员工很友善，但他们似乎缺乏协调，没有做好接待四季酒店的准备。而且，在我入住期间，酒店大堂的空调也一直坏着😐
从露台上可以欣赏到美丽的景色。
这处房产位置绝佳，前往帕克城、中途岛和其他美丽的小镇都很方便！我们明年八月还会再来！
The building itself was beautiful. The pool was way too small for the number of guests wanting to hang out poolside. The bed was very hard. The freeway was noisy.
This was one of the best hotel stay experiences I’ve had in a long time. The rooms were exceptionally clean and fairly quiet (there’s construction outside the hotel, but inside the hotel is very quiet), and the staff was amazing. The pool is great and so is are the other amenities. I will definitely come back!
A must stay at Deer Valley East
Our stay at the Residences was fabulous. Beautiful accommodations.
Tried a residence while we were here. Totally worth the extra money. Super spacious with kitchen and balcony. In residence laundry and ample closet space a plus. Soaking tub in primary bathroom was very luxurious. Great for families and longer stays.
Love this place