Outside needs updating but honestly it was perfect for our overnight trip to the theatre.
Comfortable, clean and very quiet so had a good night sleep.
Short taxi ride to the theatre.
2.0分
其他
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I've stopped here many times as it is great for Crewe Station, however this visit has proved its changing. The room i was given Friday night looked like it had been involved in a scuffle from the previous people. Lots of marks on the bathroom door including it being taped up holding the glass in place, also the TV wouldn't work. I had arrived late travelling down from Scotland in the Storm Amy and really just wanted my bed. But having to return to reception and ask for another room made me very disappointed. Also to charge £20 for breakfast is far too much. I think I deserve a part refund.
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酒店回复: Dear Ryan,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with your room, including the condition of the bathroom door, the TV, and the inconvenience caused by having to request a new room. We also understand your concerns regarding the breakfast pricing.Your comments have been shared with our management team to ensure improvements are made, and we truly regret that your stay did not meet the standard you expected. We value your loyalty as a returning guest and hope to have the opportunity to restore your confidence in our hotel during a future visit.Kind regards,The Team at Belvilla Crewe City Centre Hotel – Lifestyle
5.0分
商务出差
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Good value for Monday. Room was clean a bit tiered and could do with some painting and bulbs replacing but overall my stay was ok. Felt safe as woman travelling on business
3.0分
其他
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Handy for Railway Station
Chosen for convenience to railway station - just a few minutes walk. Hotel has changed hands in last couple of years and needs a refresh, room a bit tired and dated. It was fine for a single night to get some sleep before an early start but no with no evening food it is really just a large B&B, albeit with a bar which I didn't try. Car park chargeable on an app only, and quite expensive - probably to deter railway traffic.
5.0分
家庭亲子
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Clean and confortable, close to town centre. The manager of the hotel Hassam i think his name was, was very welcoming especially with my 8 year old daughter who has adhd.
前台那位男士非常乐于助人也很友好,但房间有点吵,能听到其他客人开门关门的声音。
这家酒店总体来说还不错,就是没有空调,听说已经坏了一段时间了,这点让人有点失望。
他们给我换了个房间,结果还是从一个闷热的房间换到另一个,更糟的是,我被夹在两个正在开派对的房间中间。后来我还是选择换回了原来的房间,总算睡了一会儿。
酒店挺好,就是空调不给力。
房间很棒,床也很舒服。唯一的问题是,每次走动地板都会吱吱作响,而且门锁不紧,一直砰砰响。邻居们一直吵到凌晨,我几乎没怎么睡。对面房间的人因为在房间里抽烟,凌晨把火警都给触发了。
房间设施齐全,非常干净,床也足够大。
非常好,谢谢!
Outside needs updating but honestly it was perfect for our overnight trip to the theatre.
Comfortable, clean and very quiet so had a good night sleep.
Short taxi ride to the theatre.
I've stopped here many times as it is great for Crewe Station, however this visit has proved its changing. The room i was given Friday night looked like it had been involved in a scuffle from the previous people. Lots of marks on the bathroom door including it being taped up holding the glass in place, also the TV wouldn't work. I had arrived late travelling down from Scotland in the Storm Amy and really just wanted my bed. But having to return to reception and ask for another room made me very disappointed. Also to charge £20 for breakfast is far too much. I think I deserve a part refund.
Good value for Monday. Room was clean a bit tiered and could do with some painting and bulbs replacing but overall my stay was ok. Felt safe as woman travelling on business
Handy for Railway Station
Chosen for convenience to railway station - just a few minutes walk. Hotel has changed hands in last couple of years and needs a refresh, room a bit tired and dated. It was fine for a single night to get some sleep before an early start but no with no evening food it is really just a large B&B, albeit with a bar which I didn't try. Car park chargeable on an app only, and quite expensive - probably to deter railway traffic.
Clean and confortable, close to town centre. The manager of the hotel Hassam i think his name was, was very welcoming especially with my 8 year old daughter who has adhd.