The gym was good. My niece used it each day of our stay. I myself looked at it as I passed by. The staff was friendly and noticed were were a quickly little group, so they played off that. Gave great suggestions on what to see and do. The place was very clean (and I am a clean freak). Other customers were a nice mix of travelers and people working in the area. We were there to see the elephants in Hugo. I can say the trip was a nice one with lots of laughter and silliness. Your hotel helped us enjoy our little trip.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
家庭亲子
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This property is less than a year old. The rooms are nice and clean. The staff is really kind. It’s easy to get to and close enough to Choctaw in Grant OK to stay if you attend a concert or go play.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
4.0分
家庭亲子
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First room we were given had not been cleaned. The front desk quickly moved us to another room but that’s inconvenient when you’re tired and carrying luggage all around. Second room was fine and close to breakfast- which was the usual fare nothing special.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
4.0分
其他
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Clean, quiet, very accommodating staff, nice breakfast. We found the bed to be lumpy and hard feeling . The bedding and pillows were very nice. We would go back again.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property have resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
Easy access, very clean new facility. Staff was very friendly. I would recommend this place !
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property have resulted in you having a great stay. Safe travels, and please come see us again in the future!
2.0分
商务出差
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The free breakfast is limited. The coffee was terrible with 1/2” of coffee grounds in the cup after pouring a cup. No trash bags in room trash cans. Over priced convenience items for sale at front desk. Tiny pool. No shade outside. Inside room cabinets are plywood covered with plastic veneer. TV in room not level. Blinking light in ceiling irritating while sleeping. Staff not helpful for billing issues. No manager on site. 3 pm on a Friday.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay, Brian. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
其他
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Great hotel!
Very nice hotel, seemed very new. Rooms were very clean. Breakfast was great, lots of options. I also enjoyed the work out room and laundry facilities. Would definitely stay again. Good location also.
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酒店回复: Jesse, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
4.0分
其他
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The reasons I didn't give it 5 stars all around is we had to wait a while before anyone showed up to check us in. Also, the breakfast buffet was a fail. No coffee, and they had run out of most foods. Several people complained. The property is great, though!
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酒店回复: Sarah, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
4.0分
其他
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New hotel, bad shower
New hotel so things are new. Not impressed with the shower. Not much water pressure, none of the dispensers dispensed anything and it didn’t drain until I was standing in water almost ankle deep.
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酒店回复: Theresa, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
4.0分
其他
Very clean. Room was good and quiet. Bar closes way too early for a weekend night. Coffee was good. I did not have the breakfast so cannot comment on it.
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酒店回复: Veronica, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
The gym was good. My niece used it each day of our stay. I myself looked at it as I passed by. The staff was friendly and noticed were were a quickly little group, so they played off that. Gave great suggestions on what to see and do. The place was very clean (and I am a clean freak). Other customers were a nice mix of travelers and people working in the area. We were there to see the elephants in Hugo. I can say the trip was a nice one with lots of laughter and silliness. Your hotel helped us enjoy our little trip.
This property is less than a year old. The rooms are nice and clean. The staff is really kind. It’s easy to get to and close enough to Choctaw in Grant OK to stay if you attend a concert or go play.
First room we were given had not been cleaned. The front desk quickly moved us to another room but that’s inconvenient when you’re tired and carrying luggage all around. Second room was fine and close to breakfast- which was the usual fare nothing special.
Clean, quiet, very accommodating staff, nice breakfast. We found the bed to be lumpy and hard feeling . The bedding and pillows were very nice. We would go back again.
Easy access, very clean new facility. Staff was very friendly. I would recommend this place !
The free breakfast is limited. The coffee was terrible with 1/2” of coffee grounds in the cup after pouring a cup. No trash bags in room trash cans. Over priced convenience items for sale at front desk. Tiny pool. No shade outside. Inside room cabinets are plywood covered with plastic veneer. TV in room not level. Blinking light in ceiling irritating while sleeping. Staff not helpful for billing issues. No manager on site. 3 pm on a Friday.
Great hotel!
Very nice hotel, seemed very new. Rooms were very clean. Breakfast was great, lots of options. I also enjoyed the work out room and laundry facilities. Would definitely stay again. Good location also.
The reasons I didn't give it 5 stars all around is we had to wait a while before anyone showed up to check us in. Also, the breakfast buffet was a fail. No coffee, and they had run out of most foods. Several people complained. The property is great, though!
New hotel, bad shower
New hotel so things are new. Not impressed with the shower. Not much water pressure, none of the dispensers dispensed anything and it didn’t drain until I was standing in water almost ankle deep.
Very clean. Room was good and quiet. Bar closes way too early for a weekend night. Coffee was good. I did not have the breakfast so cannot comment on it.