酒店回复: Dear Guest,Thank you so much for your outstanding review and perfect scores! We’re delighted to hear that you enjoyed your stay with us and appreciated our central location, cleanliness, and the warm hospitality of our team. It’s always our pleasure to make our guests feel comfortable and welcome in the heart of Old Tbilisi.We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay soon.Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted that you enjoyed our central location and the view from your balcony.For your comfort, slippers are available upon request at the front desk, and our friendly staff are always happy to assist with anything you may need. Regarding water, as a Green Ibis hotel, we avoid single-use plastic bottles. Instead, we provide a water dispenser on every floor and a jug with glasses in each room, so you can stay refreshed while supporting our sustainability efforts.We hope to welcome you back soon and provide another warm and enjoyable stay.Kind regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Yunxingji,Thank you so much for taking the time to share your wonderful feedback!We’re absolutely happy to hear that you had a fantastic four-day stay with us at ibis Styles Old Tbilisi. It’s great to know that our friendly front desk team, clean and comfortable rooms, and daily housekeeping contributed to your positive experience.We’re especially glad you enjoyed our central location in the heart of the Old Town – it truly makes exploring the city, dining out, and joining tours incredibly convenient. And it’s lovely to hear that you appreciated our generous breakfast offerings as well!Your kind words mean a lot to our team, and we look forward to welcoming you back on your next visit to Tbilisi.Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Guest,Thank you so much for your wonderful review and perfect score! We’re happy to hear that you had such a pleasant check-in experience and enjoyed our art-inspired rooms and rich breakfast. It’s great to know our front desk team could assist you with the taxi and make your stay even more comfortable. Your kind words truly mean a lot to us!We hope to welcome you back to ibis Styles Old Tbilisi very soon!Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Haoge,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay at our hotel did not meet your expectations and that you experienced several unpleasant issues.We sincerely apologize for the odor in the room and the unexpected fire alarm. Guest comfort and safety are our top priorities, and we take your comments seriously. We are currently investigating the cause of the alarm to ensure such disturbances are avoided in the future. Additionally, we’re reviewing our room ventilation and maintenance standards to address any concerns promptly.We appreciate your feedback regarding the hotel’s condition, and we’ll use it to make further improvements to our facilities and services.Thank you once again for sharing your experience.Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Guest,Thank you for your wonderful 9.5/10 rating and kind comments. We’re pleased to hear that you enjoyed our central Old Town location, modern room amenities, and overall value for money.We appreciate your understanding regarding the slight renovation scent, as we continue to fine-tune the property. It’s great to know that it didn’t impact your comfort.We hope to welcome you back again soon for another pleasant stay.Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're happy to hear that you appreciated our convenient location in the old city, as well as the overall quality of our amenities and service. We also understand your concerns regarding pricing and breakfast value. Your comments are important to us, and we will take them into account as we continue to evaluate and improve our offerings.We hope to have the opportunity to welcome you again and provide an even better experience in the future.Warm regards,Ketevan LortkipanidzeGeneral Manager

酒店回复: 亲爱的安娜： 感谢您分享您的宝贵反馈。我们很高兴听到您喜欢我们酒店优越的地理位置、舒适的客房以及美丽的城市景观。很高兴得知独特的客房布局并未影响您的整体体验。我们非常感谢您的宝贵意见，并希望很快再次欢迎您光临。 此致， Ketevan Lortkipanidze 总经理

酒店回复: 尊敬的宾客： 感谢您对我们酒店的好评！我们很高兴您入住愉快，并期待很快再次见到您。 此致， 总经理 Ketevan Lortkipanidze

酒店回复: 非常感谢您的好评！我们很高兴听到您喜欢这次住宿，尤其是河流和山脉上令人惊叹的烟花景色。我们很高兴我们的团队在您退房时给您留下了温馨的印象。我们也感谢您对即将开业的酒吧的兴奋——我们迫不及待地欢迎您回来！我们希望很快能再次接待您。旅途愉快！