Just spent 2 nights here. Its a Holiday Inn. It fit the bill for this business traveller. Everyone complains about the garage being closed and it is. But oodles of free well lit parking a 5 minute walk away at TD Bank where everyone for the hotel parks. Don't the worry about your ride. It's Pittsfield. Not badlands of Detroit. They do have a valet who will park your vehicle for you at the TD from 7 to 11:30. Hotel: Your basic 1960s 12 story concrete high rise with recent modern updated rooms. Given the era built bathroom is small (for those of you who prefer a bathroom the size of a school gym) but fixtures are newer and in great shape. Room overall was clean and also recently remodeled. Great hot water, Comfy king bed, microwave, small fridge and Keurig machine with K cups provided in room. All very clean. Breakfast is extra in the onsite restaurant which also includes a bar. There's a enclosed pool too (though I didn't check it out). The staff was all very nice. Aside from having to park at the entrance, schlep my bags up to my upper floor room (great view of the city and area btw) then move my vehicle to the TD lot and walk all of 5 minutes back it was a good stay for 2 nights. There is a large Big Y market 1/2 a block away for those looking for sustenance or snacks and beer or wine.
5.0分
情侣出游
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It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!
5.0分
其他
Nice clean and new. I had a nice stay, with restaurants across the street and a dunkin very close for the morning
5.0分
其他
Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout
5.0分
其他
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An experience Of a lifetime!
To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family.
We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who blessed us as well.
5.0分
家庭亲子
Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating
5.0分
其他
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Great place to stay
Great location easily accessible to Norman Rockwell museum, Naumkeag, the Mount, and other key sites in the area. Brand new hotel with well thought out modern design. Very clean. Friendly accommodating staff. I highly recommend this hotel.
酒店回复: Thank you so much. It was our pleasure!
5.0分
其他
Would definitely recommend
Everything was wonderful! Hotel was clean, beds were very comfortable and pillows were great.
酒店回复: Thank you Susan, Thats amazing to hear.
2.0分
情侣出游
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Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed *******). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more.
Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through *******, should be ready for adventures.
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酒店回复: thank you for bringing this to our attention. I am confident we have fixed all those issues we were only open two days hope you can come back and see the difference. Thank you again.
5.0分
情侣出游
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Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.
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酒店回复: We were able to get a new coffee machine and hope to see you again.
Just spent 2 nights here. Its a Holiday Inn. It fit the bill for this business traveller. Everyone complains about the garage being closed and it is. But oodles of free well lit parking a 5 minute walk away at TD Bank where everyone for the hotel parks. Don't the worry about your ride. It's Pittsfield. Not badlands of Detroit. They do have a valet who will park your vehicle for you at the TD from 7 to 11:30. Hotel: Your basic 1960s 12 story concrete high rise with recent modern updated rooms. Given the era built bathroom is small (for those of you who prefer a bathroom the size of a school gym) but fixtures are newer and in great shape. Room overall was clean and also recently remodeled. Great hot water, Comfy king bed, microwave, small fridge and Keurig machine with K cups provided in room. All very clean. Breakfast is extra in the onsite restaurant which also includes a bar. There's a enclosed pool too (though I didn't check it out). The staff was all very nice. Aside from having to park at the entrance, schlep my bags up to my upper floor room (great view of the city and area btw) then move my vehicle to the TD lot and walk all of 5 minutes back it was a good stay for 2 nights. There is a large Big Y market 1/2 a block away for those looking for sustenance or snacks and beer or wine.
It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!
Nice clean and new. I had a nice stay, with restaurants across the street and a dunkin very close for the morning
Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout
An experience Of a lifetime!
To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family.
We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who blessed us as well.
Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating
Great place to stay
Great location easily accessible to Norman Rockwell museum, Naumkeag, the Mount, and other key sites in the area. Brand new hotel with well thought out modern design. Very clean. Friendly accommodating staff. I highly recommend this hotel.
Would definitely recommend
Everything was wonderful! Hotel was clean, beds were very comfortable and pillows were great.
Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed *******). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more.
Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through *******, should be ready for adventures.
Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.