酒店回复: Dear,Thank you so much for taking the time to share your feedback from your stay with us between October 10th and 12th, 2025. We're thrilled to see you rated your stay an 8/10!We're glad to hear you enjoyed the Good breakfast—it’s not flashy, but it certainly gets the job done and sets you up for the day!Now, let's talk about the language. We hear you loud and clear, and we take your point seriously—it's VIRKELIG frustrating when you're in Denmark and the communication isn't in Danish! You've hit on a fascinating part of our world. As part of an international hotel chain, our amazing FeelGoodHeros (Reception) are a wonderfully international bunch, which allows us to serve guests from all over the globe, but yes, it also means not everyone speaks fluent Danish right away.Our goal is to be an "open world" hotel where everyone feels welcome. While we always support our team with Danish culture and language training, sometimes English is the necessary bridge for our global guests and staff to connect. We're sorry this was a source of irritation for you, and we absolutely agree that being able to handle key phrases and numbers in Danish is a must. We'll be using your feedback to sharpen our focus in this area, especially for those essential check-in and breakfast moments! We want to ensure every Danish guest feels the warm, local welcome they deserve.We pride ourselves on offering a value for money experience, just like our family hotel in Vejle, the B&B HOTEL Vejle. We hope that despite the language frustration, the overall experience still delivered on that promise!We hope to welcome you back again soon!Best regards,Louise & Sven The B&B HOTEL Aalborg Management Team
酒店回复: Hej,Mange tak for your review!We are delighted to hear that you found the room fine and clean—our FeelCleanHeroes work hard to ensure everything is fresh for your arrival. It is also great that you appreciated our location and the friendly service from our diverse team of FeelGoodHeroes.Now, let us talk about the coffee situation. We completely understand that morning coffee is not just a drink; it is a survival tool! A morning without coffee is a dangerous game to play. As a value-for-money concept, we do not place kettles in the rooms by default, but we certainly have them available.Next time, please do not hesitate to ask our reception team. Whether they speak Danish or English, they would have been more than happy to provide you with a kettle, coffee, and tea to save your morning routine.We hope to see you again soon for a much more caffeinated stay!The B&B HOTEL Aalborg Management Team
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翻译提供方：Google
一天早上，我找不到溏心蛋了——只有煮熟的。
还有一点干黑麦面包。
工作人员非常非常友好，服务周到。
Rema 就在街对面。地处中心位置。
为什么你们订不到单人床的房间？
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酒店回复: Hello,An excellent score of 8/10—thank you so much for your review!We are absolutely thrilled with your praise for our staff! Describing them as "Very, very friendly and service-minded personnel" is the greatest compliment to our international FeelGoodHeros (Reception). They are our proud ambassadors and work hard to make everyone, regardless of language, feel right at home. It's also fantastic that you enjoyed our central location right across from Rema!We've noted your comments about the breakfast. We're sorry that the soft-boiled eggs were a challenge that morning—we'll be sure our egg-coordination is sharper than ever! As a value for money hotel, we naturally want to ensure our rye bread is always fresh and appealing, and we will definitely look into this.Regarding your question about single beds: That's a very valid query! Our hotel concept is designed with a focus on double rooms or Twin Rooms (which feature two separate single beds), as this is the most popular and efficient setup for our many international guests and helps us maintain our great value price point. You can book a room with two single beds by selecting a Twin Room! (It appears from our system that we also have Triple Rooms with three single beds). We understand the wish for a single-occupancy room and take your feedback on room types into consideration for the future!Remember, if you ever head south, we have an equally cozy stay ready for you at our sister hotel, the B&B HOTEL Vejle!We hope to see you again soon!Louise & SvenThe B&B HOTEL Aalborg Management Team
酒店回复: Hello,Thank you so much for the absolutely fantastic 10/10 rating! That truly warms our hearts here at B&B HOTEL Aalborg.We are delighted to hear that our international FeelGoodHeros (Reception) were very friendly and helpful. We take great pride in our international team, who, despite the "open world" and varied language skills (we're proud of our 9.0 rating!), are always keen to support our guests with the Danish culture and language. It sounds like they made you feel right at home!We are also happy you enjoyed the breakfast variety and quality. And yes, since we just opened in August 2024, everything is still sparkling new!We hope to welcome you back again soon to Aalborg, or perhaps you might like to visit our sister hotel, the B&B HOTEL Vejle, on your next trip to Denmark. We always aim to provide great value for money, and we are thrilled you felt everything was perfect.Sincerely,Louise & Sven The B&B HOTEL Aalborg Management Team
酒店回复: 非常感谢Ezekiel给予我们满分10/10的评价！得知您和家人在我们这里度过了如此美好的四晚，我们感到无比欣慰。我们的“贴心英雄”（FeelGoodHeros）热情友好的服务给您留下了如此深刻的印象，我们倍感温暖。他们竭尽全力确保每位客人都能感受到宾至如归的温暖，并且乐于助人，即使他们的丹麦语有时不够完美！我们为我们多元化的国际团队感到无比自豪，他们为来自世界各地的客人营造了充满活力的氛围。我们也很高兴您喜欢我们丰富的早餐选择，并且觉得我们酒店的位置非常适合步行探索奥尔堡。还要特别感谢我们的“清洁英雄”（FeelCleanHeros），他们以“轻度清洁”的方式，让您的家庭房保持得如此干净整洁。我们很高兴床铺舒适，也感谢您度过了如此宁静祥和的假期。我们致力于提供物超所值的舒适洁净环境！我们热忱欢迎您和您的家人再次光临奥尔堡住宿加早餐旅馆 (B&B HOTEL Aalborg)。如果您有机会前往丹麦南部更远的地方，别忘了我们的姐妹酒店韦勒住宿加早餐旅馆 (B&B HOTEL Vejle) 也将为您提供同样热情周到的服务！感谢您的好评，Ezekiel！路易丝和斯文 奥尔堡住宿加早餐旅馆管理团队
酒店回复: Hej,Mange tak for your review and the 8/10 rating!We are happy to hear that, despite the initial hurdles, you found the stay "godt" (good) and our hotel to be a "dejlig sted" (lovely place).We sincerely apologize for the challenges you experienced during check-in regarding the language barrier. We are very proud of our international team of FeelGoodHeroes, who come from all corners of the globe to work here in Aalborg. While they are experts in hospitality, not everyone has mastered the difficult Danish language just yet (it is a tough one to learn!).We understand it can be frustrating when communication isn't seamless, but please know our team is always dedicated to helping every guest, using smiles, gestures, and a bit of patience to bridge the gap. We appreciate your understanding as we support our staff in navigating a new culture and language.Since you enjoyed the hotel itself, if you are ever traveling south, we would love to recommend our sister hotel, B&B HOTEL Vejle. They offer the same cozy atmosphere and value.We hope to welcome you back again—perhaps by then, our team will have learned a few more Danish phrases!The B&B HOTEL Aalborg Management Team
很棒的酒店。地理位置优越，员工也很出色。安娜非常开朗，我们几次见到她值班前台时，她总是面带微笑。门锁采用密码系统，而非钥匙，这点很棒。
房间整洁干净舒适温馨，交通方便快捷，装修风格简约大方时尚又不失个性！！！！！前台还有水果和薄荷糖！很温馨啊！下次还会来…
早餐不错；不算奢华，但满足你的需求。
关于语言：所有员工都说英语，这真的让我很恼火。
我们在丹麦，我觉得他们应该学习足够的丹麦语来处理入住和早餐，比如学习用丹麦语记房间号码。
房间干净整洁。酒店位置优越，靠近步行街，服务也很热情。只是我以前住过的酒店房间里居然没有咖啡机。我喜欢早上喝咖啡，所以这一点对我来说很重要。
一天早上，我找不到溏心蛋了——只有煮熟的。
还有一点干黑麦面包。
工作人员非常非常友好，服务周到。
Rema 就在街对面。地处中心位置。
为什么你们订不到单人床的房间？
员工非常友好热情，乐于助人。早餐种类丰富，品质上乘。酒店于2024年8月翻新，因此房间依然非常舒适。一切都很完美。
我们在这里住了四晚，过得非常愉快！所有工作人员都非常乐于助人，热情友好，一切都恰到好处。每天早晨的早餐选择丰富。地理位置优越，方便步行前往奥尔堡。家庭房干净整洁，床铺舒适，环境也非常安静。我们强烈推荐，希望很快能再次入住！
住宿很舒适。
住宿体验非常好。服务很好，房间漂亮。它很干净，很漂亮。
由于靠近市中心，所以清晨从夜生活场所回家时，其他客人会发出一点噪音。但没什么严重的。由于持续时间不长，所以很容易再次入睡。很高兴酒店外面就有停车场。
酒店确实不错，服务也很好。一个巨大的优点是额外的床是一张双层床，我们的女儿很喜欢它，所以她可以在小房间里睡觉。
住宿体验不错，地方也很好，但是办理入住有点麻烦，因为我是丹麦人，不会说英语。工作人员只会说英语。
工作人员，尤其是前台的一位男士（我不记得他的名字了），他非常友好和善。我的行李第二天才到，他真的为我感到高兴 :)