酒店回复: Hello,An excellent score of 8/10—thank you so much for your review!We are absolutely thrilled with your praise for our staff! Describing them as "Very, very friendly and service-minded personnel" is the greatest compliment to our international FeelGoodHeros (Reception). They are our proud ambassadors and work hard to make everyone, regardless of language, feel right at home. It's also fantastic that you enjoyed our central location right across from Rema!We've noted your comments about the breakfast. We're sorry that the soft-boiled eggs were a challenge that morning—we'll be sure our egg-coordination is sharper than ever! As a value for money hotel, we naturally want to ensure our rye bread is always fresh and appealing, and we will definitely look into this.Regarding your question about single beds: That's a very valid query! Our hotel concept is designed with a focus on double rooms or Twin Rooms (which feature two separate single beds), as this is the most popular and efficient setup for our many international guests and helps us maintain our great value price point. You can book a room with two single beds by selecting a Twin Room! (It appears from our system that we also have Triple Rooms with three single beds). We understand the wish for a single-occupancy room and take your feedback on room types into consideration for the future!Remember, if you ever head south, we have an equally cozy stay ready for you at our sister hotel, the B&B HOTEL Vejle!We hope to see you again soon!Louise & SvenThe B&B HOTEL Aalborg Management Team
酒店回复: Hello,Thank you for your review and the 6/10 score, rating your stay as "OK ophold." We take your feedback seriously, as it helps us identify areas for improvement in our mission to offer great value for money.We are genuinely sorry to hear about the constant "hvæsende lyd" (hissing sound) you experienced in your room, likely from the water pipes or ventilation system. This is certainly not the quiet comfort we aim for, and we will have our maintenance team investigate this issue immediately.We appreciate your comments on the breakfast. We intentionally offer a streamlined and affordable breakfast to align with our value concept, and we understand that it may feel "spartansk" compared to full-service offerings. We will review our selection to see if we can enhance the experience while keeping it a great value.It is good to hear that the road noise was manageable—our location is central, and we are glad that our rooms keep out most of the traffic sounds.Despite these issues, we hope our international FeelGoodHeros (Reception), rated 9.0, made you feel welcome and supported. If you decide to stay with us again, or at our sister hotel, the B&B HOTEL Vejle, please let us know immediately if you experience any noise issues, and we will do our best to resolve it or change your room.Sincerely,Louise & SvenThe B&B HOTEL Aalborg Management Team
酒店回复: Hello,Thank you for your feedback and the solid 8/10 score for your "Nice stay in Aalborg."We are thrilled you appreciated the modern style of the hotel, the nice breakfast, and the great public transport links. Our international FeelGoodHeros (Reception) will be happy to hear you found them helpful; they are serious about welcoming and supporting every guest (our 9.0 service rating shows it!).We also take your constructive feedback seriously. The issue with squeaking door hinges and slamming doors causing an "automated wake up call" is definitely not funny, and we apologize for the disturbance this caused. We are addressing these maintenance points to ensure a quieter, more relaxing experience for all our guests.We are proud to offer great value for money, and we are glad that despite the minor noise issues, you would come again. Next time, remember our sister hotel, the B&B HOTEL Vejle, for your Danish travels!We look forward to welcoming you back to a quieter Aalborg soon!Sincerely,Louise & SvenThe B&B HOTEL Aalborg Management Team
酒店回复: 非常感谢Ezekiel给予我们满分10/10的评价!得知您和家人在我们这里度过了如此美好的四晚,我们感到无比欣慰。我们的“贴心英雄”(FeelGoodHeros)热情友好的服务给您留下了如此深刻的印象,我们倍感温暖。他们竭尽全力确保每位客人都能感受到宾至如归的温暖,并且乐于助人,即使他们的丹麦语有时不够完美!我们为我们多元化的国际团队感到无比自豪,他们为来自世界各地的客人营造了充满活力的氛围。我们也很高兴您喜欢我们丰富的早餐选择,并且觉得我们酒店的位置非常适合步行探索奥尔堡。还要特别感谢我们的“清洁英雄”(FeelCleanHeros),他们以“轻度清洁”的方式,让您的家庭房保持得如此干净整洁。我们很高兴床铺舒适,也感谢您度过了如此宁静祥和的假期。我们致力于提供物超所值的舒适洁净环境!我们热忱欢迎您和您的家人再次光临奥尔堡住宿加早餐旅馆 (B&B HOTEL Aalborg)。如果您有机会前往丹麦南部更远的地方,别忘了我们的姐妹酒店韦勒住宿加早餐旅馆 (B&B HOTEL Vejle) 也将为您提供同样热情周到的服务!感谢您的好评,Ezekiel!路易丝和斯文 奥尔堡住宿加早餐旅馆管理团队
很棒的酒店。地理位置优越,员工也很出色。安娜非常开朗,我们几次见到她值班前台时,她总是面带微笑。门锁采用密码系统,而非钥匙,这点很棒。
房间整洁干净舒适温馨,交通方便快捷,装修风格简约大方时尚又不失个性!!!!!前台还有水果和薄荷糖!很温馨啊!下次还会来…
一天早上,我找不到溏心蛋了——只有煮熟的。
还有一点干黑麦面包。
工作人员非常非常友好,服务周到。
Rema 就在街对面。地处中心位置。
为什么你们订不到单人床的房间?
干净、新酒店,房间漂亮,床很舒服,位置中心,空调安静,窗户可以打开,酒店门前就是公交车站,步行10分钟就能到火车站,街对面就是超市。
房间里如果能有个水壶就更好了,其他一切都很完美。
住宿还行
住宿体验还不错,除了一件事:房间里持续不断的嘶嘶声,可能是通风系统的水管发出的。早餐还行,但仅此而已。可能有点简陋,如果以后再住民宿,我可能会选择不住。酒店两边的房间都面朝马路,但幸运的是,只有当车辆经过时,才能听到嘈杂的交通声。
在奥尔堡的住宿体验很棒
酒店漂亮而现代,员工乐于助人。早餐很棒。公共交通便利。唯一的缺点是:门铰链需要上油(隔壁房间都能听到),房间门需要安装缓速器。有人离开房间时,房间会自动叫醒。无论如何,我还会再来的!
我们在这里住了四晚,过得非常愉快!所有工作人员都非常乐于助人,热情友好,一切都恰到好处。每天早晨的早餐选择丰富。地理位置优越,方便步行前往奥尔堡。家庭房干净整洁,床铺舒适,环境也非常安静。我们强烈推荐,希望很快能再次入住!
没什么可抱怨的,一切都很好
这是一家新酒店,你能感受到。我住的是双人间,但房间不太大,如果房间里放行李箱,去厕所会很不方便。床很舒服,没有其他房间或街道的噪音。早餐还可以,就是少了点花生酱之类的。工作人员很友好,几乎都是外国人。
住宿很舒适。
住宿体验非常好。服务很好,房间漂亮。它很干净,很漂亮。
由于靠近市中心,所以清晨从夜生活场所回家时,其他客人会发出一点噪音。但没什么严重的。由于持续时间不长,所以很容易再次入睡。很高兴酒店外面就有停车场。
酒店确实不错,服务也很好。一个巨大的优点是额外的床是一张双层床,我们的女儿很喜欢它,所以她可以在小房间里睡觉。
工作人员,尤其是前台的一位男士(我不记得他的名字了),他非常友好和善。我的行李第二天才到,他真的为我感到高兴 :)