酒店回复: Dear Ellen,Thank you for choosing Visitation Hotel Frederick, a Tribute Portfolio Hotel, and for sharing your experience. We're glad to hear you enjoyed the clean, modern, and comfortable atmosphere of the hotel. We appreciate your feedback regarding the signage and understand how that could be confusing. Your comments will be shared with our team to help improve clarity and guest navigation. We look forward to welcoming you back for another enjoyable stay.Best regards,Dayna MonsonFront Office Manager
5.0分
其他
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We loved every thing about this hotel; what a gem. A historical property which proudly displays its history but with all the modern amenities needed. Our room was spacious, beautifully decorated and provided an excellent night's sleep. All the staff were exceptionally friendly and helpful, honestly, they made it feel like home. There is a wonderful restaurant in the hotel as well. We loved it so much, we returned and took friends with us. Yes, it is just that special.
1.0分
其他
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Room 111 was sold as an upgraded oversized king suite, it directly below the restaurant and noise is constant and by far the loudest we have ever experienced, it’s a known issue to the management and the AI responses just gloss over it, maybe other rooms are ok, but 111 should not be sold to the public at all. The fact that management has known and keeps issuing the room is egregiously irresponsible.
4.0分
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Great hotel; noisy
Very friendly staff; exceptionally clean room. Even with the vintage architecture, the Visitation felt modern. The only drawback was the people in the adjoining room - they were very loud. Some rooms do not seem to have isolated acoustics.
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酒店回复: Dear Guest,Thank you for choosing Visitation Hotel Frederick, a Tribute Portfolio Hotel, and for sharing your experience. We’re glad you found your room exceptionally clean and enjoyed the friendly service from our team. We also take note of your comment regarding noise from the adjoining room and understand how this affected your stay. Your feedback is valuable, and we’ll continue exploring ways to improve the overall guest experience. We hope to welcome you back in the future.Best regards,Dayna MonsonFront Office Manager
4.0分
情侣出游
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We were in room 106, right under the restaurant/ballroom. There was a wedding reception there last night. It was VERY loud until 11 pm, then they started tearing down and cleaning up EARLY this morning. It was very loud, and woke us up at 7 a.m. that was very disappointing.
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酒店回复: Dear Guest,Thank you for choosing Visitation Hotel Frederick, a Tribute Portfolio Hotel and sharing your experience. We sincerely apologize for the inconvenience you experienced during your stay with us, as we understand how disruptive it can be when noise affects your comfort and relaxation. Your feedback is important to us, and we’ll be reviewing this matter with our team appropriately. We appreciate your understanding and hope you’ll consider giving us another chance to provide you with the peaceful visit you expected.Best regards,Dayna MonsonFront Office Manager
5.0分
情侣出游
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Wonderful weekend getaway at the Visitation. Located right in the heart of old town Frederick, walking distance to anything that you would want to do. Our stay was for a celebration and the staff went way above and beyond to make our stay over the top enjoyable! They succeeded. The interior of this 1860’s building was fully renovated, but kept the historic charm throughout, the decor and feel was perfect. The restaurant is in the old sanctuary and is very popular , so make sure to make reservations If you are staying in Frederick, this is the place you must stay. It sure beats your traditional boring every day hotel.
4.0分
情侣出游
Room was nice, but lacked a place to sit-other than bed. No chairs on porch outside of door-unlike many other rooms.
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酒店回复: Dear Heather, We’re glad to hear you enjoyed your room and appreciated its overall comfort. We strive to provide a relaxing environment, and we appreciate your feedback regarding seating options both inside and outside the room. Insights like yours help us consider enhancements that can make the stay even more enjoyable for future guests. It was our pleasure to host your visit at Visitation Hotel Frederick, a Tribute Portfolio Hotel, and we look forward to seeing you soon.Best regards,Dayna MonsonFront Office Manager
虽然工作人员、击球手和代客泊车员都很棒,非常友好,气氛也很棒,我们也很喜欢我们的房间,但是水压很低,我们可以听到楼上的人说话。此外,我给管理层打 1 分。在我预订的时候,Visitation 正在推出盛大开业特惠,包括最优惠价格 10% 的折扣、餐厅 100 美元的餐饮抵用金、参观 Tenth Ward Distilling 并赠送航班,以及一瓶 750 毫升的马里兰黑麦威士忌。由于我的预订时间是几个月后,所以我联系了 Visitation,看看我是否仍然有资格享受这项特惠。我收到 Kyle Bower 的电子邮件,他说:“如果您周日到周四入住,则适用此优惠,您现在就可以预订。”他提供了一个链接,我通过该链接进行了预订。到达后,我发现套餐中没有提供任何优惠,于是我询问了一下。前台看到了我和 Kyle 之间的电子邮件,询问后告诉我,她与三位经理谈过了,他们说不可能给我套餐,因为我预订时肯定没有按正确的按钮,但我可以花 120 美元买一瓶威士忌。当我使用 Kyle 提供的链接进行预订时,唯一的按钮就是进行预订。当时没有其他“按钮”。更糟糕的是,我去了酿酒厂,花了 45 美元买了同一瓶威士忌,而不是经理们慷慨地卖给我的 120 美元。我从规定的周日住到周四。这真的给我留下了不好的印象,虽然我有家人在附近,但我可能再也不会回来住了。
这家酒店拥有罕见的组合:独特的历史魅力与21世纪的舒适体验。房间宽敞、安静,设施齐全。从每间客房内的Nespresso咖啡机到舒适的浴袍,让您仿佛置身于奢华度假村。但Visitation酒店最令人赞叹的是其员工。他们竭尽全力为客人提供一切帮助,让他们感到宾至如归。Visitation酒店环境优美,因此经常举办婚礼和其他大型活动。这意味着您可能需要等待很长时间才能办理入住手续或从代客泊车处取车。(您几乎没有停车位:另一个选择是几个街区外的公共停车场。)酒店人流密集,人员配备也因此变得捉襟见肘,因此我对他们为每位客人提供的周到服务印象深刻。从前台到客房服务再到代客泊车员,每个人都热情专业。这家酒店的管理非常出色。在弗雷德里克,Visitation酒店确实独一无二。万豪旗下的 Tribute Portfolio 品牌旗下有很多不错的酒店,感觉就像精品酒店一样。这家是我住过的最好的 Tribute 酒店之一,如果你想体验真正的弗雷德里克市中心,我强烈推荐。小贴士:一定要住在主楼。这家酒店旁边还有一栋楼,套房更舒适。可惜的是,它俯瞰着一个正在施工的工地,施工很早就开始了(从2025年春季开始)。
房间设计优雅精美。我会再次入住。酒店地处弗雷德里克市中心,步行即可到达餐厅和精品店。我找到了附近的停车场,还有代客泊车服务。Acorn Provisions 和 Wye Oak Tavern and Steakhouse 都非常棒。Bryan Voltaggio 的评价绝对不会差。
酒店干净、新,而且非常舒适。非常独特。楼内的一些标识令人困惑。有时你必须穿过标有“仅限员工”的区域才能进入健身中心。
We loved every thing about this hotel; what a gem. A historical property which proudly displays its history but with all the modern amenities needed. Our room was spacious, beautifully decorated and provided an excellent night's sleep. All the staff were exceptionally friendly and helpful, honestly, they made it feel like home. There is a wonderful restaurant in the hotel as well. We loved it so much, we returned and took friends with us. Yes, it is just that special.
Room 111 was sold as an upgraded oversized king suite, it directly below the restaurant and noise is constant and by far the loudest we have ever experienced, it’s a known issue to the management and the AI responses just gloss over it, maybe other rooms are ok, but 111 should not be sold to the public at all. The fact that management has known and keeps issuing the room is egregiously irresponsible.
Great hotel; noisy
Very friendly staff; exceptionally clean room. Even with the vintage architecture, the Visitation felt modern. The only drawback was the people in the adjoining room - they were very loud. Some rooms do not seem to have isolated acoustics.
We were in room 106, right under the restaurant/ballroom. There was a wedding reception there last night. It was VERY loud until 11 pm, then they started tearing down and cleaning up EARLY this morning. It was very loud, and woke us up at 7 a.m. that was very disappointing.
Wonderful weekend getaway at the Visitation. Located right in the heart of old town Frederick, walking distance to anything that you would want to do. Our stay was for a celebration and the staff went way above and beyond to make our stay over the top enjoyable! They succeeded. The interior of this 1860’s building was fully renovated, but kept the historic charm throughout, the decor and feel was perfect. The restaurant is in the old sanctuary and is very popular , so make sure to make reservations If you are staying in Frederick, this is the place you must stay. It sure beats your traditional boring every day hotel.
Room was nice, but lacked a place to sit-other than bed. No chairs on porch outside of door-unlike many other rooms.