Stayed for 3 nites with my family .close to everything in city centre. Beds comfy apartments was clean . With apartment we where worried about the noise but have to say we all had great nites sleep checkin was easy would stay here again when visiting lots of places to eat and drink on the street outside
1.0分
其他
展开
They might be cheap but their customer service is awful! I would never book with them again! You’re fine as long as nothing impacts on your plans, no compassion, not even if your child gets a date for an operation that you weren’t expecting to happen so soon. Staff are rude
公寓很棒,地理位置优越,位于利物浦市中心,我们非常喜欢……如果我再来利物浦,我还会住在这里。
我住在 37 号公寓。从美学上看,它看起来不错:厨房是全新的,配有电烤箱、微波炉和冰箱,也是新的。新的沙发床、床和衣柜。淋浴很好用。不幸的是,工作人员的礼貌和乐于助人不足以弥补非常严重的卫生缺陷。我非常失望,因为考虑到高分,我期望更高水平的结构。另一方面,地理位置优越。然而,也存在许多消极因素。门和房间的门禁密码都不起作用,我们不得不等待工作人员重置卡。厨房里只有必需品:基本的餐具、4 人的盘子和玻璃杯以及一些锅碗瓢盆(没有基本的调味品,没有剪刀或大刀,......)。我们一进入房间就闻到了一股很浓的下水道气味,这迫使我们在入住的三天里一直开着窗户。有一条浴巾不见了(我们有 4 个人),沙发床也需要整理。但更严重的是,我们发现了严重的卫生缺陷:沙发床的床垫状况很糟糕(满是黄色污渍),沙发床的床单显然已经使用过,上面沾满了旧的红色污渍(不过,更换的床单折叠并清洗干净)。我们还在沙发后面发现了一个用过的瓶子,在沙发下面发现了一只用过的袜子。我不想进一步讨论这个...
Stayed for 3 nites with my family .close to everything in city centre. Beds comfy apartments was clean . With apartment we where worried about the noise but have to say we all had great nites sleep checkin was easy would stay here again when visiting lots of places to eat and drink on the street outside
They might be cheap but their customer service is awful! I would never book with them again! You’re fine as long as nothing impacts on your plans, no compassion, not even if your child gets a date for an operation that you weren’t expecting to happen so soon. Staff are rude