酒店回复: Thank you for taking the time to share your feedback about your recent stay, Jill. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
4.0分
其他
原文
翻译提供方:Google
出色的!
非常好的酒店,看起来最近刚刚装修过。我只是认为不值得为早餐付钱。
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酒店回复: Mariana, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
酒店回复: Thank you for taking the time to review us, Bryan. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
1.0分
商务出差
原文
翻译提供方:Google
不行。不行。
我的房间里有蜘蛛……而且墙薄得像纸一样!我都能听到隔壁住户的谈话……不推荐。
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酒店回复: Thank you for taking the time to review us, Nicole. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
5.0分
商务出差
原文
翻译提供方:Google
我很满意。
我很满意。
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酒店回复: Byoungchul, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
酒店回复: Lee, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
5.0分
情侣出游
Clean hotel, spacious rooms, everything looks new! Staff friendly :) Was surprised it’s only a 3 star hotel
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
酒店是不错,设施和房间都挺好,位置比较便宜,不过边上有几个大超市 也挺方便,进城有点远,比较贵,性价比不是最好的
发布于美国
床品很舒服,这是选择这里唯一的理由。
设计这些房间的人简直疯了。如果你想在床上享受看电视的乐趣,祝你好运,别扭到脖子,因为电视靠墙放着。家具摆放的位置简直糟糕透了。沙发形状怪异,坐着不舒服,根本感觉不到舒服。看在上帝的份上,赶紧炒掉设计师,把舒适高效的家具摆到合适的位置!停车费竟然要7.50美元?为什么?简直是骗局。没有自助早餐。只有星巴克小酒馆。一杯小杯咖啡和一个松饼要10.60美元!咖啡的味道像飞机燃油,简直糟透了,而且没有半奶半奶。以后再也不来了。
出色的!
非常好的酒店,看起来最近刚刚装修过。我只是认为不值得为早餐付钱。
未能兑现预订
我为17岁的儿子和我们预订了一间双人大床房。我们身高分别是6英尺5英寸(约1.9米)和6英尺2英寸(约1.9米),我们来这里是为了儿子参加棒球招募锦标赛。为了能住两张大床,我们每晚比其他酒店多付了100多美元。但他们没有兑现预订,而是给了我们一张特大床让我们一起睡。如果我们不兑现预订,即使他们没有我们预订的房间,他们也会向我们收费。他们也不给我们折扣。我和助理经理加西亚女士谈过,但她不愿意提供帮助。非常失望,我是万豪金卡会员。为了让儿子在大学球探面前的比赛前睡个好觉,我不得不睡在折叠床上。我对万豪酒店期望更高。看来是时候换回希尔顿了。
不行。不行。
我的房间里有蜘蛛……而且墙薄得像纸一样!我都能听到隔壁住户的谈话……不推荐。
我很满意。
我很满意。
血迹斑斑的床单和床垫。
我们入住时,没有拿到预订的房间(特大床带独立沙发区),而是拿到了两张双人床。酒店告诉我们房间超售了。但事实并非如此,楼下车库空空如也,停车场也停满了车,就证明了这一点。
接下来,我们掀开床罩,发现枕头下方有一枚银元大小的血迹。血迹已经干了,渗透到床垫上。我们拆掉床罩,打电话给前台。有人带着新的床单来到房间。没有道歉,也没有提供更换房间或任何形式的退款。太恶心了!我们最终也没拿到新的床垫。
我忘了拍照了,真希望我拍了,这样我就可以发网站评论了。
很干净,周边基础设施也不错~~
Clean hotel, spacious rooms, everything looks new! Staff friendly :) Was surprised it’s only a 3 star hotel