酒店回复: Hi Sueli舒蕾,Thank you very much for sharing your wonderful feedback. We are happy to know that you enjoyed our prime location near KLCC and MRT stations, as well as the wide variety of delicious options at the buffet breakfast. It is great to hear that you appreciated the stunning city views from the rooms, the rooftop fitness center with top-notch equipment, and the infinity pool with breathtaking views.We are also pleased that you enjoyed the bar and restaurant by the pool and found the evening atmosphere with drinks, music, and night views pleasant. Your kind words mean a great deal to us, and we look forward to welcoming you back for another exceptional stay at Hyatt Centric City Centre Kuala Lumpur.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur

酒店回复: Hi Tianjinglidexiong,Thank you for taking the time to share such a thoughtful and detailed review! We are thrilled to hear you enjoyed the stunning views of the Petronas Twin Towers, our rooftop pool, and the spacious room with its modern amenities. It is wonderful that features like the Lavazza coffee machine, smart toilet, and intelligent air conditioning added to your comfort. We are also delighted that our team’s warm service and small touches, like the welcome lemon water, made a positive impression. Your kind words about our restaurants, especially IL Forno, mean a lot to us.We appreciate your constructive feedback regarding the balcony setup, pool size, and bathroom layout. These insights help us improve and enhance the guest experience further.Thank you again for recommending us so highly. We look forward to welcoming you back for another memorable stay at Hyatt Centric City Centre Kuala Lumpur.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur Team

酒店回复: Hi kawan (best friend),Thank you so much for sharing your detailed feedback and for rating us so highly! We are happy to hear that you enjoyed the pool view, the well-equipped gym, and our breakfast selection—especially the salmon and scrambled eggs. It is wonderful to know that our industrial-style design stood out and made your stay more enjoyable.We are sorry to hear about the inconvenience regarding the king-size bed and the balcony view. Your comments are valuable, and we’ll take them into consideration to improve the overall guest experience.We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay!From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur

酒店回复: Hi kawan (best friend),Thank you very much for your amazing review and high ratings. We are happy to know that you had a great travel experience and enjoyed the quiet environment as well as our convenient location in the city. It is wonderful to hear that you found it easy to reach KLCC and other attractions, and that the presence of FamilyMart and Starbucks downstairs added to your comfort.We appreciate your feedback regarding the breakfast selection. Your comments are very valuable to us, and we will review them carefully to improve our offerings for both local and international guests.Thank you once again for sharing your experience. We look forward to welcoming you back for another enjoyable stay soon.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur

酒店回复: Hi Jay14,Thank you very much for your detailed review and recommendation. We are glad to hear that you enjoyed the quiet room, comfortable bedding, and friendly service from our front desk and restaurant team. It is also great to know that our location and saltwater pool added to your experience.We sincerely apologize for the cleanliness issues you encountered. Your feedback is very important to us, and we will be addressing this with our housekeeping team to ensure higher standards are maintained.Thank you again for staying with us. We hope to have the opportunity to welcome you back for an even better experience.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur Team

酒店回复: Hi Xiaojiudelvxing,Thank you for taking the time to share your experience with us. We are glad to hear that you found our amenities and service satisfactory and that our team was able to assist you promptly with the blanket replacement.We sincerely apologize for the inconvenience caused by the damp blanket and the initial room allocation. Your feedback is invaluable, and we will review these points with our housekeeping and front desk teams to ensure improvements are made.We appreciate your understanding and are happy that overall, your stay was good. We hope to welcome you back soon and provide an even better experience next time.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur

酒店回复: Hi Kawan (best friend),Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our hotel’s design and attention to detail—it means a lot to us!We are sorry to learn that the food selection, soundproofing, and missed notes from our team slightly impacted your experience. Your comments are very valuable, and we will work on improving these areas to ensure a more seamless stay for our guests.We are glad to know that overall, you enjoyed your visit and would consider returning. We look forward to welcoming you back and making your next stay even better!From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur

酒店回复: Hi Rachel Yang,Thank you very much for sharing your outstanding feedback. We are delighted to know that you enjoyed the excellent hotel environment, complete facilities, and superb location that provides convenient access to the Petronas Twin Towers shopping area. It is wonderful to hear that our front desk service and plentiful breakfast met your expectations.Your kind words mean a great deal to us, and we look forward to welcoming you back for another exceptional stay at Hyatt Centric City Centre Kuala Lumpur.From your kawan (best friend),Hyatt Centric City Centre Kuala Lumpur