Disgusting condition of fixtures in room and bath area. Wood surfaces on tables were covered with cigarette burns. Bathtub had two large black areas from burns. Sink had parts of surface missing. See attached photos.
Room was clean and bed was OK although ceiling was low.
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酒店回复: Thank you for your honest feedback. We appreciate you letting us know about areas for improvement. We want to assure you that we are continuously working on improvements to enhance our guests' stay.
4.0分
其他
The building is clearly old, yet well-maintained, especially considering its age and the general quality of the construction.
5.0分
商务出差
Unicorn motel
Near grocery and convenient stores and restaurants
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酒店回复: Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.
3.0分
其他
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Not bad for the price but can be improved.
The hotel is in good location. There are many restaurants in the area. The property has good potential to improve such as cleanliness, the comfort and etc. The easiest can be improved immediately is get rid of smoking smell. They should also improve bathroom towels, blankets and broken sinks. That will make big differences and big improvements. The security is also required to be considered. Anyone from outside can access to at guest rooms easily. Maybe get key access to the property’s door.
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酒店回复: Dear Chanya,Thank you for taking the time to share your feedback following your stay at Unicorn Inn by OYO Portland. We're glad you appreciated our convenient location and the potential you see in the property. Your detailed suggestions regarding cleanliness, comfort, amenities, and security are truly valuable. We are actively working on improvements and will prioritize the issues you've highlighted, especially eliminating smoke odors and enhancing guest safety. We hope to welcome you back in the future to a better experience.Warm regards,The Unicorn Inn Team
1.0分
其他
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Dirty, paper thin walls, dirty towel I shower when I got there, attempted to stay anyway. After 3 hours of the person above me stomping around I left with a refund, but was now charged with a no-show fee.
Avoid this place at all costs
3.0分
其他
Staff was great. Area and building just seemed a little sketch.
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酒店回复: Thank you for your honest feedback. We appreciate you letting us know about areas for improvement. We want to assure you that we are continuously working on improvements to enhance our guests' stay.
1.0分
其他
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This is hotel with very basic accomodations. The staff were polite and the linens were clean. RUNDOWN: Fixtures were either rundown or had been fixed with the least expensive methods and materials. SECURITY CONCERN: The door to the street was unlocked all night-- so guests could get back in after 9pm. TERRIBLE SMELL: The worst thing was the smell. There was a half finished carpet replacement project happening at the time of our stay. We didn't see anyone working on it, but part of the hallway carpet had been pulled up and the new carpet odor was overwhelming. The whole building smelled of cigarette smoke, even in our non-smoking room. There was also a smell that I thought was urine, but my partner thought was Nag Champa incense. We left the winfow open all night so we could breathe, so then we had the light and sound from the very busy main drag which kept us up.
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酒店回复: Dear Laura,Thank you for your feedback. We truly apologize for the issues you experienced during your stay. We take your concerns seriously and will work to address them promptly. We are sorry for the unpleasant odors and the security concerns you encountered. Cleanliness and guest safety are top priorities, and we will ensure improvements in these areas.We also appreciate your compliments on our staff and linens, and we’ll continue to strive for better guest experiences. We hope you will consider staying with us again to see these improvements firsthand.Best regards,The Unicorn Inn by OYO Team
5.0分
家庭亲子
The room was clean and spacious. What I did like was the quietness of the Facility.
3.0分
情侣出游
It’s a place to sleep. Needs remodeling. No elevator. Outdated
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酒店回复: Thank you for your honest feedback. We appreciate you letting us know about areas for improvement.
4.0分
情侣出游
It was okay. I mean it is an old building and the rooms need updating.
Terrible condition of room contents
Disgusting condition of fixtures in room and bath area. Wood surfaces on tables were covered with cigarette burns. Bathtub had two large black areas from burns. Sink had parts of surface missing. See attached photos.
Room was clean and bed was OK although ceiling was low.
The building is clearly old, yet well-maintained, especially considering its age and the general quality of the construction.
Unicorn motel
Near grocery and convenient stores and restaurants
Not bad for the price but can be improved.
The hotel is in good location. There are many restaurants in the area. The property has good potential to improve such as cleanliness, the comfort and etc. The easiest can be improved immediately is get rid of smoking smell. They should also improve bathroom towels, blankets and broken sinks. That will make big differences and big improvements. The security is also required to be considered. Anyone from outside can access to at guest rooms easily. Maybe get key access to the property’s door.
Dirty, paper thin walls, dirty towel I shower when I got there, attempted to stay anyway. After 3 hours of the person above me stomping around I left with a refund, but was now charged with a no-show fee.
Avoid this place at all costs
Staff was great. Area and building just seemed a little sketch.
This is hotel with very basic accomodations. The staff were polite and the linens were clean. RUNDOWN: Fixtures were either rundown or had been fixed with the least expensive methods and materials. SECURITY CONCERN: The door to the street was unlocked all night-- so guests could get back in after 9pm. TERRIBLE SMELL: The worst thing was the smell. There was a half finished carpet replacement project happening at the time of our stay. We didn't see anyone working on it, but part of the hallway carpet had been pulled up and the new carpet odor was overwhelming. The whole building smelled of cigarette smoke, even in our non-smoking room. There was also a smell that I thought was urine, but my partner thought was Nag Champa incense. We left the winfow open all night so we could breathe, so then we had the light and sound from the very busy main drag which kept us up.
The room was clean and spacious. What I did like was the quietness of the Facility.
It’s a place to sleep. Needs remodeling. No elevator. Outdated
It was okay. I mean it is an old building and the rooms need updating.