酒店回复: Thank you for your feedback! We’re glad to hear you enjoyed the snacks and drinks, as well as the shower amenities. However, we apologize for the issue with the towels and appreciate you bringing it to our attention. We’ll make sure to address this with our housekeeping team to ensure a better experience for our guests in the future. We hope to welcome you back soon for an even more enjoyable stay!
5.0分
其他
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Outstanding value! Very clean, mostly quiet. But no restaurants within walking distance. We loved how quiet and cozy it was. The room interior is updated, very clean and very comfortable.
1.0分
家庭亲子
Terrible. They “cancelled” my reservation the afternoon I was checking in leaving me high and dry after traveling all day.
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酒店回复: Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your reservation. There was an error in system that led to your booking being canceled by *******, and we understand how frustrating that must have been, especially after a long day of travel. We want to assure you that a full refund for your stay has been processed. To make it right, we would be delighted to welcome you back and offer you a 50% discount on your next stay in our beautifully remodeled rooms. We truly appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.
3.0分
商务出差
Small shower - did not contain water flow
The shower was very small and easily flooded.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with the shower did not meet your expectations. We strive to provide a comfortable environment for our guests, and we appreciate your insights about the size and water flow. We'll be sure to address these issues to improve for future visitors. If you have any other concerns or suggestions, please feel free to reach out. We hope to welcome you back for a better experience.
5.0分
其他
The room was large and clean. We felt quite comfortable here. Only thing that would make it better is a pool.
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酒店回复: I'm pleased to hear the room was spacious and clean! It’s wonderful that you felt comfortable there. A pool would certainly enhance the luxury and fun of your stay! Thank you for the positive review.
5.0分
朋友出游
This is a fantastic budget option with surprisingly pleasant rooms. The staff were helpful and kind.
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酒店回复: Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our accommodations to be a fantastic budget option and that our team made a positive impact during your stay. We strive to provide a warm and welcoming atmosphere for all our guests, and it’s great to know that we succeeded in doing so for you. We look forward to welcoming you back on your next visit!
5.0分
情侣出游
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This was a great pick....after a long day of walking and shopping. The property was just a mile away from the outlet at a very reasonable price with a very friendly staff. My girlfriend and I stayed there in two queen bedrooms. The bed was very comtable, and the sheet was soft and clean. The only thing I wish we knew before booking was the distance to downtown. We had a great stay and will definitely return again on our next time we shop at the outlet.
5.0分
其他
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This is a nice little property. The staff is helpful and more importantly it’s very clean from inside. Looks like they have done renovation and change in new furniture. Very budget friendly price.
5.0分
其他
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The best part of my stay is the quiet environment, easy parking, and the staff. The quality of the room was excellent considering the price I paid. I would call the staff next time directly at the front desk because they have a cheaper rate over the phone. They have renovated the place, and it's nice and clean.
5.0分
商务出差
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This hotel is definitely a gem. It was clean, fresh paint outside, no homelessness on the outside. The outside has cameras and well lit up so you can see your cars which are parked just steps from your door. The staff here are friendly, attentive and even leave you free snacks upon your stay!! What stood out the most was the cleanliness, soon as we checked out, the housekeepers were in our room cleaning and the 12 unit single-level motels were well kept. Also let me mention the double head showers which sprays the right amount of heated/cold water .. you will not want to get out! They should consider changing the name to Monterey Inn, it's definitely a gem & some back units come with Kitchenettes. Thanks for a great stay!!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us at Monterey Inn. It’s great to know that you appreciated the cleanliness of our rooms and the attentiveness of our staff. We strive to create a welcoming and comfortable environment for all our guests. We’re also glad to hear you enjoyed the double-head showers and found our location safe and convenient. Your feedback about the name suggestion is appreciated, and we will definitely keep that in mind!Thank you for choosing us, and we look forward to welcoming you back for another great stay!
房间里有零食和饮料，我很开心。
淋浴喷头可拆卸，使用方便。便利设施也很棒。
有几条毛巾还是脏的。这是唯一令人失望的地方。
Outstanding value! Very clean, mostly quiet. But no restaurants within walking distance. We loved how quiet and cozy it was. The room interior is updated, very clean and very comfortable.
Terrible. They “cancelled” my reservation the afternoon I was checking in leaving me high and dry after traveling all day.
Small shower - did not contain water flow
The shower was very small and easily flooded.
The room was large and clean. We felt quite comfortable here. Only thing that would make it better is a pool.
This is a fantastic budget option with surprisingly pleasant rooms. The staff were helpful and kind.
This was a great pick....after a long day of walking and shopping. The property was just a mile away from the outlet at a very reasonable price with a very friendly staff. My girlfriend and I stayed there in two queen bedrooms. The bed was very comtable, and the sheet was soft and clean. The only thing I wish we knew before booking was the distance to downtown. We had a great stay and will definitely return again on our next time we shop at the outlet.
This is a nice little property. The staff is helpful and more importantly it’s very clean from inside. Looks like they have done renovation and change in new furniture. Very budget friendly price.
The best part of my stay is the quiet environment, easy parking, and the staff. The quality of the room was excellent considering the price I paid. I would call the staff next time directly at the front desk because they have a cheaper rate over the phone. They have renovated the place, and it's nice and clean.
This hotel is definitely a gem. It was clean, fresh paint outside, no homelessness on the outside. The outside has cameras and well lit up so you can see your cars which are parked just steps from your door. The staff here are friendly, attentive and even leave you free snacks upon your stay!! What stood out the most was the cleanliness, soon as we checked out, the housekeepers were in our room cleaning and the 12 unit single-level motels were well kept. Also let me mention the double head showers which sprays the right amount of heated/cold water .. you will not want to get out! They should consider changing the name to Monterey Inn, it's definitely a gem & some back units come with Kitchenettes. Thanks for a great stay!!